Quality Control In Jobs in Morganton, NC (NOW HIRING)

THIS JOB DOES NOT INCLUDE RELOCATION ASSISTANCE; ONLY LOCAL CANDIDATES, THOSE WITHIN A COMMUTABLE DISTANCE, OR RELOCATING ON THEIR OWN NEED APPLY. AT THIS TIME, WE ARE NOT ACCEPTING APPLICATIONS FROM THIRD PARTY RECRUITERS OR STAFFING AGENCIES.

Job Title: Quality Control Coordinator Classification: Non-Exempt

Location: Varies Position Type: Full Time

Department: Quality Pay Grade: TBD

Reports To: QC Supervisor / Director of Quality Effective Date: 04/21/2026

Summary and Objectives:

The QC Coordinator supports the execution of quality control processes within a pallet manufacturing environment, serving as a critical link between the QC Supervisor and QC Technicians. This role coordinates daily inspection activities for incoming lumber, in-process pallet assembly, and finished goods, ensuring compliance with company specifications and customer requirements. The QC Coordinator helps drive consistency in grading, nailing patterns, dimensions, and structural integrity, while reinforcing standard work across shifts. Key objectives include reducing pallet defects and rework, improving inspection efficiency, ensuring timely and accurate quality documentation, and supporting root cause analysis and corrective actions to enhance overall product durability and process reliability.

Duties and Responsibilities:

1. Coordinate daily QC inspection activities for raw materials (lumber), in-process production, and finished pallets.

2. Support QC Technicians in applying inspection criteria such as board grade, dimensions, moisture content, and nail placement.

3. Verify pallet construction meets customer specifications (e.g., size, stringer/board configuration, fastener patterns).

4. Review and validate inspection records for completeness and accuracy.

5. Monitor production lines for adherence to quality standards and standard work instructions.

6. Identify, document, and help investigate nonconforming pallets, including damaged lumber, improper assembly, or structural weaknesses.

7. Track defect trends such as split boards, protruding nails, misaligned decks, or incorrect builds.

8. Coordinate segregation, rework, or disposal of nonconforming materials and finished goods.

9. Support root cause analysis and corrective actions related to recurring quality issues.

10. Communicate quality concerns and production impacts to the QC Supervisor and production teams in real time.

11. Assist in maintaining calibration and proper use of inspection tools (tape measures, calipers, moisture meters, nail gauges).

12. Help ensure compliance with any applicable standards (e.g., customer specs, heat treatment/ISPM-15 requirements if applicable).

13. Maintain organized quality records, including inspection logs, defect reports, and corrective action documentation.

14. Participate in audits, customer inspections, and continuous improvement initiatives.

15. Promote safe handling and inspection practices in a fast-paced, material-heavy environment.

Minimum Required Qualifications:

§ High school diploma or GED

§ 2+ years of experience in manufacturing, preferably in wood products, pallets, or a similar environment

§ Working knowledge of basic inspection tools (tape measure, calipers, moisture meters)

§ Ability to read and interpret pallet specifications, drawings, and work instructions

§ Strong attention to detail, especially in identifying physical defects in wood and assembly

§ Basic math skills (measurement, counting, tolerances)

§ Ability to work in a fast-paced production environment

§ Good communication and teamwork skills

Desired or Preferred Qualifications:

§ Experience in pallet manufacturing, lumber grading, or wood product inspection

§ Familiarity with pallet design specifications (GMA pallets, custom builds, block vs. stringer pallets)

§ Knowledge of fastener standards and nail patterns used in pallet assembly

§ Experience with heat treatment standards and ISPM-15 compliance

§ Previous lead or coordinator experience in a production or QC setting

§ Familiarity with root cause analysis and continuous improvement methods

§ Basic computer skills for data entry and reporting

Core Competencies:

1. Humility (lacks ego, team agenda, transparent, trainable, servant orientation)

2. Hungry (extra mile, internally driven, self-starter, excellence, passionate, change agent)

3. People Smart (interpersonal, group dynamics, influential, self-aware, motivating)

4. Competent (knows and can accomplish the task at hand – job, challenges, requirements)

5. Integrity (honest, reliable, transparent, strong character, loyal, righteous)

Supervisory Responsibilities:

This position has no direct supervisory responsibilities. However, it does require significant and ongoing influencing capabilities while working with other personnel at multiple levels.

Physical Demands:

The QC Coordinator role is physically active and requires frequent presence on the production floor. The position involves standing and walking for extended periods, bending, stooping, and reaching to inspect pallets and materials. The role requires handling lumber and finished pallets, with occasional lifting of up to 40–50 pounds. Visual acuity is critical for identifying defects such as cracks, splits, knots, and improper nail placement. The position also requires manual dexterity to use inspection tools and record findings accurately.

Work Environment:

This position operates primarily in a pallet manufacturing facility with exposure to outdoor conditions, dust, noise, and moving equipment such as saws, nail guns, conveyors, and forklifts. Temperatures may vary depending on the season and facility conditions. The QC Coordinator must follow all safety protocols and wear required personal protective equipment (PPE), including safety glasses, gloves, hearing protection, and steel-toe boots. The environment is fast-paced and production-driven, requiring the ability to manage multiple priorities while maintaining a strong focus on safety, quality, and efficiency.

Hours of Work:

This is a full-time position that will be 1st shift. Days and hours of work are normally Monday through Friday, with an 8-to-12-hour work period per day. Exact time of day depends on the assigned shift. Some overtime, night, and/or weekend work may be required as needed. The role requires phone accessibility 24/7 and emergency situations would dictate that the incumbent is available to always respond.

Travel:

This position requires little to no travel.

AAP/EEO Statement:

All recruiting, hiring, training, promotion, compensation, and other employment related decisions are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.