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Quality Consulting information
What do quality consulting do?
What are the key skills and qualifications needed to thrive as a quality consultant?
What is the difference between Quality Consulting vs Quality Assurance?
| Aspect | Quality Consulting | Quality Assurance |
|---|---|---|
| Primary Focus | Providing expert advice to improve processes and compliance | Implementing and maintaining quality systems and standards |
| Work Environment | Consulting firms, client sites, project-based | In-house quality departments, manufacturing, or service organizations |
| Required Credentials | Often certifications like CQE, Six Sigma, or ISO auditor | Certifications such as CQE, ISO auditor, or internal quality certifications |
| Industry Usage | Used across multiple industries for process improvement | Primarily within manufacturing, healthcare, and regulated industries |
While both roles focus on quality, Quality Consulting emphasizes advising organizations on quality improvements and compliance strategies, whereas Quality Assurance involves implementing and maintaining quality systems to ensure standards are met consistently.
What is quality consulting?
How much do quality consultants make?
What are some typical challenges faced by professionals in quality consulting, and how can they be addressed?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 hours ago
Milliman rating
8.0
Based on 6 frontline employees who took The Breakroom Quiz
Job description
The Employee Benefits (EB) Consulting Practice offers excellent retirement, health, compensation, and investment consulting services to our clients. Health Consulting Actuaries are an integral part of the overall client management and client relationship function in Milliman’s Employee Benefits Consulting practice. The successful candidate will have at least twenty years of employer health actuarial experience with a minimum of ten years consulting experience, with a strong working knowledge of actuarial concepts, benefits design, delivery, financing, and strategy. This candidate should be in a leadership position in their current or previous role(s), which could be equal to a Principal or similar status. They should also have a proven track record at generating business. This full-time, hybrid position will be part of a team supporting the delivery of consulting projects as well as maintaining existing and growing new client relationships. This position will be focused on the support of the multiemployer health benefits market with the potential for select public and/or corporate clients.
Who We Are
Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site Social Impact | Milliman | Worldwide to learn more about Milliman’s commitments to our people, inclusion, and sustainability.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
What You Will Do
In this role, you will lead Employer Health Benefits engagements, managing complex client projects and relationships while delivering actuarial and strategic guidance on plan design, financials, benefit strategy, and vendor selection/management. Oversee end-to-end marketing and vendor searches across all coverage lines; represent the practice with clients and partners; identify opportunities; ensure rigorous project tracking and peer review; build strong internal partnerships; and contribute to business development and prospect presentations.
- Lead relationships for select health clients, serve as the Consulting Actuary for all deliverables and manage large, complex client projects.
- Provide senior level actuarial and consulting support to clients, including plan design, financial analysis and projections, benefit strategy, and vendor selection and management.
- Manage/oversee the marketing and vendor search process for potentially all lines of coverage, with a focus on medical and pharmacy coverage
- Leverage expertise and experience to build and strengthen relationships, representing the practice with key customers, prospects, providers, and other market stakeholders.
- Develop and participate in strategic opportunities for the sale or cross-sell of consulting services to clients and prospects.
- Follow established Milliman protocol for work quality and comply with peer review standards.
- Establish and maintain strong working relationships with appropriate consultants within Milliman.
- Participate in developing and making marketing presentations to new prospects.
What We Are Looking For
We’re seeking a seasoned Health Consulting Actuary (20+ years) with deep expertise in benefits design, delivery, financing, and strategy. The ideal candidate excels at leadership, client management and relationship building, contributes to the delivery of complex consulting projects, and helps grow new and existing business. Experience with multiemployer plans is required, with the potential to also support public and/or corporate clients. This is a full-time, hybrid role within a collaborative team environment, requiring strong communication, analytical, and project management skills.
Professional Qualifications
- At least ten years of employer health consulting experience in a lead role.
- Bachelor’s degree.
- Minimum Designation: ASA, MAAA
- Health and life insurance license preferred.
- Demonstrated success providing health actuarial and consulting services.
- Current and relevant knowledge of legislation, market trends and issues affecting the employer health market.
- Proven new business success, successful staff management, and leadership of large, complex client relationship.
- Experience with coverage for the retiree market, including knowledge of Medicare programs.
- Thorough understanding of the marketing / vendor search process and the ability to manage the total process.
- Thorough understanding of medical and prescription drug coverage.
- The ability to lead actuarial teams and review and deliver core health actuarial work.
- Thorough understanding of self-insurance and stop-loss coverage concepts.
- Strong communication skills (written and verbal) with an ability to present and manage presentations covering complex topics.
- Strong knowledge of employer health legal and regulatory framework
- Effective time management skills to prioritize and organize multiple complex projects.
- Strong skills as a problem solver, including taking initiatives to complete necessary research and document the process used to reach conclusions.
- Travel (local and regionally) required.
The Team
The EB Consulting practice delivers innovative actuarial and consulting solutions across a diverse range of industries, serving both active employees and retirees. Our team partners with corporate, public sector, and multiemployer clients, offering tailored expertise in the following key areas:
- Corporate Pension Plans
- Multiemployer Pension Plans
- Public Pension Plans
- Other Postretirement Benefit Plans
- Employer Health Benefits
- Compensation and Benefits Surveys
- Investments
By collaborating closely with our clients, we help them navigate complex benefit challenges, optimize plan design, and ensure long-term financial security for their participants.
Location
This position is based in Portland, OR, Seattle, WA, Orange County, CA, Walnut Creek, CA, New York, NY or Little Falls, NJ. Candidates hired in this role must be willing to work in-person in the Milliman office on a weekly basis, but flexible work arrangements will be considered for our hybrid environment.
Compensation
The overall salary range for this role is $160,700 - $365,240. For candidates residing in:
- Orange County, CA, Walnut Creek, CA, Seattle, WA, New York, NY and Little Falls, NJ the salary range is $184,805 - $365,240
- Portland, OR the salary range is $160,700 - $317,600
A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.
Benefits
We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:
- Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
- Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
- 401(k) Plan – Includes a company matching program and profit-sharing contributions.
- Discretionary Bonus Program – Recognizing employee contributions.
- Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
- Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
- Holidays – A minimum of 10 paid holidays per year.
- Family Building Benefits – Includes adoption and fertility assistance.
- Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria.
- Life Insurance & AD&D – 100% of premiums covered by Milliman.
- Short-Term and Long-Term Disability – Fully paid by Milliman.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
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About Milliman
Sourced by ZipRecruiter
Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Industry
Business management consulting
Company size
1,001 - 5,000 Employees
Headquarters location
Seattle, WA, US
Year founded
1947