Quality Call Monitoring Jobs in Arizona (NOW HIRING)

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions so, we're more than just a bit selective when it comes to hiring new team members.

Job Summary

The Senior Sales Manager will hold a pivotal role in the strategic planning, execution, and oversight of our new Tempe office. This individual will apply a combination of strategic vision and operational expertise to ensure the successful establishment, staffing, and ongoing management of the office. The successful candidate will be charged with driving sales growth, managing performance metrics, and developing a cohesive team of managers and sales professionals. We seek a seasoned operator with deep experience in the insurance industry, demonstrated leadership capabilities, and a strong track record of effectively managing both remote and onsite teams.

Principal Duties and Responsibilities

• Business Operations: Act as a business operator, leveraging your deep understanding of what it takes to successfully open and run a new office. Oversee day-to-day operations, ensuring efficiency and effectiveness.
• Team Leadership: Build, develop, and lead a team of sales managers, sales coaches, and trainers. Foster a strong leadership culture and ensure alignment with corporate goals.
• Sales Management: Utilize your background to drive sales performance. Implement performance management strategies, conduct regular call monitoring, and provide reinforcement to ensure the team meets and exceeds targets.
• Remote Team Management: Effectively manage and motivate remote teams, ensuring consistent communication, performance tracking, and support.
• Relationship Building: Cultivate and maintain strong relationships with corporate partners, ensuring seamless collaboration and alignment on strategic objectives.
• Performance Monitoring: Implement and oversee performance management processes, including call monitoring and reinforcement, to ensure continuous improvement and success.

Skills and Qualifications:

• Operational Expertise: Proven track record in managing the implementation and operation of new business offices.
• Leadership Experience: Strong leadership background with experience managing teams of managers, sales coaches, and trainers.
• Remote Management Skills: Demonstrated ability to manage and motivate remote teams, with a focus on achieving sales targets and maintaining high performance.
• Performance-Driven: Expertise in performance management, including call monitoring, coaching, and feedback.
• Relationship Management: Ability to build and nurture relationships with corporate stakeholders and team members.

Experience and Education

• Bachelor's Degree in Business Administration, Management, or a related field
• Relevant certifications in insurance, sales management, or leadership are a plus.

Benefits Summary

• High quality voluntary health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave
• Corporate sponsored programs to enhance employee physical, financial, mental and emotional wellness
• Financial Solution Program

Equal Employment Opportunity:

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.