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Quality Calibration Jobs in Florida (NOW HIRING)

ARTHREX

Calibration Specialist II

Ave Maria, FL

Experience with SAP or equivalent Calibration Software, Laser Micrometer and Quality Control Inspection Equipment preferred. Reasoning Ability: Ability to define problems, collect data, establish ...

Arthrex

Calibration Specialist II

Ave Maria, FL · On-site

Experience with SAP or equivalent Calibration Software, Laser Micrometer and Quality Control Inspection Equipment preferred. Reasoning Ability: Ability to define problems, collect data, establish ...

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Quality Calibration information

What is the difference between Quality Calibration vs Quality Inspection?

AspectQuality CalibrationQuality Inspection
Primary FocusEnsuring measurement tools and equipment are accurate and within specified tolerancesExamining products or components to identify defects or deviations from standards
Required CredentialsCalibration certifications, technical training in measurement toolsQuality control certifications, attention to detail training
Work EnvironmentLaboratories, manufacturing plants, calibration labsProduction lines, warehouses, manufacturing facilities
Industry UsageManufacturing, aerospace, automotive, electronicsManufacturing, consumer goods, electronics

While both roles are essential in quality management, Quality Calibration focuses on maintaining the accuracy of measurement tools, ensuring reliable data for quality processes. Quality Inspection involves examining finished products to detect defects. Both roles work closely to uphold product quality but serve different functions within the quality assurance process.

What is a quality calibration?

A quality calibration involves adjusting and verifying measurement instruments or equipment to ensure their accuracy and consistency. In a quality calibration role, professionals perform these tasks to maintain product standards, often using calibration tools and following industry standards or certifications. This process helps ensure that manufacturing or testing processes meet specified quality requirements.

What are popular job titles related to Quality Calibration jobs in Florida?

For Quality Calibration jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Quality Calibration jobs in Florida look for?

The top searched job categories for Quality Calibration jobs in Florida are:

What cities in Florida are hiring for Quality Calibration jobs?

Cities in Florida with the most Quality Calibration job openings:

Quality Calibration jobs near you

Quality Competence Center Group Leader

Fort Lauderdale, FL • On-site

Bosch Group
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

290th of 495 rated machine equipment manufacturers

Good employer

Recommended by students

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Learn more about Bosch Groupexternal

Full-time

Posted 20 days ago

Job description

Company Description
Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers' business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com. OEM.
Job Description
The QCC Group Leader is the ultimate custodian of quality standard operating procedures and educational excellence (OEM) across all delivery sites. This role does not directly manage front-line customer service agents but governs the global training and evaluation framework. The primary objective is to harmonize quality standards and ensure that agents in all operational sites deliver a seamless, uniform brand experience. This position is fully onsite at our Fort Lauderdale, FL location.
Qualifications
  • Experience: 5+ years of Quality Assurance & Training leadership experience within a multi-site, multi-lingual call center environment.
  • Systems: Deep familiarity with Quality Assurance platforms (experience with 2Mares or migrating to modern platforms like Playvox/Scorebuddy is highly valued) and Learning Management Systems (LMS).
  • Language: Native-level or fluent professional English (written and verbal).
  • The "Analytical Educator": Highly structured, pedagogical, and detail oriented. Able to translate complex data into simple, actionable training plans.
  • Cross-Cultural Collaborator: Skilled at managing relationships and aligning standards across diverse, international teams in all delivery sites.
  • Proactive Problem Solver: Able to diagnose root causes of low CSAT or high escalation rates and rapidly deploy curriculum updates to address them.
  • Key Performance Indicators (KPIs)
  • Calibration Alignment Rate: Maintain a QA scoring variance at target levels across all sites during monthly calibration audits.
  • Curriculum Update Velocity: Rapid deployment of training modifications following a process or system change.
  • New Hire Time-to-Baseline: Achieve target threshold of new hires reaching operational QA performance baselines within the post-training nesting window.

Additional Information
  • Global Curriculum & Training Governance: Own and design the end-to-end global training curriculum, onboarding pathways, and continuous education materials. Identify global and local training needs.
  • Monthly Calibration Ownership: Run and govern monthly quality calibration sessions involving local site QA leads and Team Leaders across all delivery sites to maintain absolute evaluation alignment.
  • QA Tooling Migration Support: Lead the QCC team in utilizing the current QA platform (2Mares) while actively spearheading the evaluation, setup, and deployment of a new, modernized QA evaluation tool.
  • Performance Diagnostics & Insights: Analyze data trends from Quality Checks, CSAT/NPS, escalated customer cases, and agent knowledge tests to pinpoint performance gaps.
  • Actionable Hand-offs to Local Operations: Package QA findings and deliver structured recommendations to local delivery site managers. Ensure local Team Leaders are equipped with the exact insights needed to coach agents effectively.
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About Bosch

Sourced by ZipRecruiter

Bosch is a renowned multinational company based in Farmington Hills, Michigan. Associated with the industrial technology, consumer goods, and building technology sectors, Bosch is an iconic name in the global market. In addition to its high-quality product roster, which is chiefly characterized by home appliances, power tools, automotive parts, and smart home items, it offers unparalleled services in the realms of software and business process outsourcing. Founded by Robert Bosch in Stuttgart, Germany in 1886, the company has stayed true to its core values of superior quality and innovation.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Farmington Hills, MI, US

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