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Quality Assurance Operations Manager Jobs in West Springfield, MA

chromalloy

Quality Assurance - QA Engineer

Windsor, CT · On-site

In this role, you'll partner across quality, engineering, operations, and supply chain teams to ... Knowledge of Quality Management Systems (QMS), quality tools, and root cause analysis methodologies.

New

chromalloy

Quality Assurance - QA Engineer

Windsor, CT · On-site

In this role, you'll partner across quality, engineering, operations, and supply chain teams to ... Knowledge of Quality Management Systems (QMS), quality tools, and root cause analysis methodologies.

New

Navtech, Inc.

QA AUTOMATION ARCHITECT

Hartford, CT · On-site

QA Automation Architect Hartford, CT (Remote until COVID) 12 Months Contract Need to have at least ... Consults with the client and IT management and QE staff throughout the project life cycle, to ...

nLeague

QA Automation Tester

Hartford, CT · On-site

Jod ID: 65451 QA Automation Tester Location: Hybrid- 505 Hudson Street Hartford, Connecticut 06106 ... Good understanding of DevOps and setting up Continuous Integration Environments. * Experience in ...

Lorven Technologies

QA Test Analyst

Hartford, CT · On-site

QA Test Analyst (Manual & Automation) Location: Hartford, CT - Hybrid one day in office a week ... Experience using Jira for defect tracking and Agile project management * Strong attention to detail ...

Centstone

Senior QA Automation Engineer

Hartford, CT · Remote

Job Title: QA Automation Tester Location: Hartford, CT (Hybrid) Locals only Job Type: Contract ... The ideal candidate will have hands-on experience with Azure DevOps, UFT (Unified Functional ...

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Showing results 21-40

All JobsQuality Assurance Operations JobsQuality Assurance Operations Manager JobsQuality Assurance Operations Manager Jobs in West Springfield, MA

Quality Assurance Operations Manager information

See West Springfield, MA salary details

$37.9K

$117.7K

$178.4K

How much do quality assurance operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for quality assurance operations manager in West Springfield, MA is $117,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $144,000.00 per year, depending on experience, location, and employer.

What does a quality assurance operations manager do?

A Quality Assurance Operations Manager oversees the quality assurance processes within an organization to ensure that products or services meet established standards of quality, reliability, and performance. They develop and implement quality control policies, lead a team of QA specialists, and coordinate with other departments to address quality issues. Their responsibilities also include conducting audits, analyzing quality data, and driving continuous improvement initiatives to enhance product or service quality.

What are some common challenges a quality assurance operations manager faces when implementing new quality protocols across teams?

One of the main challenges Quality Assurance Operations Managers encounter is ensuring consistent adoption of new protocols across multiple departments. Resistance to change, varying levels of quality awareness, and differences in team workflows can make standardization difficult. Effective communication, comprehensive training, and continuous monitoring are essential to address these challenges. Collaborating closely with production, engineering, and regulatory teams helps to preempt potential issues and foster a culture of quality throughout the organization.

What are the key skills and qualifications needed to thrive as a quality assurance operations manager, and why are they important?

A Quality Assurance Operations Manager needs expertise in quality control principles, regulatory compliance, and process improvement, often supported by a degree in a relevant field and experience in quality management systems. Familiarity with tools like ISO standards, Six Sigma, CAPA systems, and audit software is typically required. Strong leadership, attention to detail, and effective communication enable success in managing teams and driving quality initiatives. These skills ensure products consistently meet standards, minimize risk, and enhance organizational efficiency.

What is the difference between Quality Assurance Operations Manager vs Quality Assurance Specialist?

AspectQuality Assurance Operations ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQA are beneficial
Work EnvironmentOversees QA teams, manages processes, and ensures compliance across departments in manufacturing or service industriesPerforms testing, inspections, and audits to ensure product or service quality, often working hands-on with products or data
Employer & Industry UsageFound in manufacturing, healthcare, and tech companies, focusing on operational quality managementCommon in manufacturing, software, and healthcare sectors, focusing on quality testing and compliance

The main difference is that the Quality Assurance Operations Manager oversees QA processes and teams, focusing on operational management, while the Quality Assurance Specialist performs hands-on testing and inspections to ensure quality standards are met.

What is quality assurance in operations management?

Quality assurance in operations management involves systematic processes to ensure products or services meet specified standards and customer expectations. It includes activities like process audits, defect prevention, and continuous improvement, often supported by tools such as quality management systems (QMS) and certifications like ISO 9001. The goal is to enhance efficiency, reduce errors, and maintain consistent quality across operations.

What job categories do people searching Quality Assurance Operations Manager jobs in West Springfield, MA look for?

The top searched job categories for Quality Assurance Operations Manager jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Quality Assurance Operations Manager jobs?

Cities near West Springfield, MA with the most Quality Assurance Operations Manager job openings:

Quality Assurance Operations Manager jobs near you
Infographic showing various Quality Assurance Operations Manager job openings in West Springfield, MA as of June 2026, with employment types broken down into 56% Full Time, 38% Part Time, 4% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $117,658 per year, or $56.6 per hour.

Quality Assurance - QA Engineer

chromalloy

Windsor, CT • On-site

Full-time

Posted 2 days ago

New

Chromalloy rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

230th of 499 rated machine equipment manufacturers

Job description

Job Summary

We're looking for a Quality Engineer to ensure aerospace products, manufacturing processes, and suppliers consistently meet customer requirements, engineering specifications, and regulatory standards. In this role, you'll partner across quality, engineering, operations, and supply chain teams to drive continuous improvement, investigate quality issues, and support the delivery of safe, reliable, and compliant aerospace components.

Work That Matters

At Chromalloy, your work directly supports aviation safety and reliability. Our teams repair and manufacture critical aerospace components used across the global aviation industry. Whether you're improving processes, supporting operations, solving technical challenges, or driving business performance, your contributions help keep aircraft flying safely around the world.

Location: Windsor, CT

Schedule: On-site

What You’ll Be Doing

  • Ensure compliance with AS9100, customer requirements, regulatory requirements, and internal quality procedures.
  • Lead investigations of nonconforming material, customer escapes, and quality system issues using structured problem-solving methods such as 8D, Root Cause Corrective Action (RCCA), and Five Why analysis.
  • Develop, maintain, and improve inspection plans, control plans, quality procedures, and work instructions.
  • Perform First Article Inspections (FAIs) in accordance with AS9102 requirements.
  • Analyze quality performance data and implement corrective and preventive actions to improve product quality and process capability.
  • Support internal, customer, and third-party audits and ensure timely closure of audit findings.
  • Monitor key quality metrics including scrap, rework, yield, customer complaints, and process performance.
  • Partner with Manufacturing Engineering, Operations, and Supply Chain teams to resolve quality issues and improve manufacturing processes.
  • Participate in process validation activities, production readiness reviews, and continuous improvement initiatives.
  • Interpret engineering drawings, specifications, and customer requirements to establish and verify quality standards.
  • Develop inspection methods, testing approaches, and quality controls to ensure product conformity.
  • Prepare reports and present findings related to quality performance, investigations, and improvement opportunities.

 

What We’re Looking For

  • Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Metallurgical Engineering, or a related technical field preferred.
  • Equivalent combination of education and relevant experience may be considered.
  • Experience working in a manufacturing, aerospace, aviation, or highly regulated environment.
  • Knowledge of Quality Management Systems (QMS), quality tools, and root cause analysis methodologies.
  • Ability to read and interpret engineering drawings, specifications, and technical documentation.
  • Strong analytical, problem-solving, and data interpretation skills.
  • Effective written and verbal communication skills with the ability to collaborate across multiple functions.

 

Nice to Have

  • ASQ Certified Quality Engineer (CQE).
  • ASQ Certified Quality Auditor (CQA).
  • Experience working within an AS9100-certified environment.
  • Experience performing First Article Inspections (AS9102).
  • Knowledge of statistical analysis, process capability studies, and continuous improvement methodologies.

Work Environment & Physical Requirements

  • Work Environment & Physical Requirements
  • Work is performed in a manufacturing environment with exposure to machinery, moving equipment, noise, fumes, and varying temperatures.
  • Frequent standing, walking, stooping, kneeling, crouching, and reaching throughout the workday.
  • Regular lifting and movement of materials up to 30 pounds.
  • Required use of personal protective equipment (PPE) and adherence to all safety requirements.

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