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Quality Assurance Operations Manager Jobs in West Springfield, MA

ClifyX is seeking a QA Lead/Manager for their Hartford, CT location. The role requires extensive client handling experience and expertise in DWBI Testing, including Database testing, ETL Testing, and ...

This is a second-shift position, supporting operations from 8a - 5p. Act as the Subject Matter ... Allocate and manage QA resources to support production needs. What you will do... * Proficiency ...

QUALITY ASSURANCE ANALYST POSITION SUMMARY Benelynk is building the technology platform that powers ... Collaborate with stakeholders including Product Management, Design, Engineering, Operations, and ...

Q.A. Tester

Hartford, CT · On-site

$40 - $50/hr

Q.A. Tester Location: Hartford, CT - Remote Job Type: Contract Pay Rate: $40-$50/Hour Schedule ... , Extent Reports, Web Services Testing, Defect Management, Requirements Traceability.

Defect Lifecycle Management * Requirements Traceability Matrix (RTM) * Test Planning * Test ... QA standards, automation frameworks, testing processes, and quality best practices.

QA Tester

Hartford, CT · On-site

$90 - $120/hr

Create test reports and document defects using defect management tools. * Support defect ... Integrate automated testing with DevOps/CI/CD . * Perform data-driven automation testing and use ...

Quality Assurance Assistant - Supportive Housing Location: Canton, CT Employment Type: Full-Time, ... Collaborate with managers and nursing staff to review monthly health and appointment checklists.

In this role, you'll partner across quality, engineering, operations, and supply chain teams to ... Knowledge of Quality Management Systems (QMS), quality tools, and root cause analysis methodologies.

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In this role, you'll partner across quality, engineering, operations, and supply chain teams to ... Knowledge of Quality Management Systems (QMS), quality tools, and root cause analysis methodologies.

New

In this role, you'll partner across quality, engineering, operations, and supply chain teams to ... Knowledge of Quality Management Systems (QMS), quality tools, and root cause analysis methodologies.

New

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Showing results 1-20

Quality Assurance Operations Manager information

See West Springfield, MA salary details

$37.9K

$117.7K

$178.4K

How much do quality assurance operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for quality assurance operations manager in West Springfield, MA is $117,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $144,000.00 per year, depending on experience, location, and employer.

What does a quality assurance operations manager do?

A Quality Assurance Operations Manager oversees the quality assurance processes within an organization to ensure that products or services meet established standards of quality, reliability, and performance. They develop and implement quality control policies, lead a team of QA specialists, and coordinate with other departments to address quality issues. Their responsibilities also include conducting audits, analyzing quality data, and driving continuous improvement initiatives to enhance product or service quality.

What are some common challenges a quality assurance operations manager faces when implementing new quality protocols across teams?

One of the main challenges Quality Assurance Operations Managers encounter is ensuring consistent adoption of new protocols across multiple departments. Resistance to change, varying levels of quality awareness, and differences in team workflows can make standardization difficult. Effective communication, comprehensive training, and continuous monitoring are essential to address these challenges. Collaborating closely with production, engineering, and regulatory teams helps to preempt potential issues and foster a culture of quality throughout the organization.

What are the key skills and qualifications needed to thrive as a quality assurance operations manager, and why are they important?

A Quality Assurance Operations Manager needs expertise in quality control principles, regulatory compliance, and process improvement, often supported by a degree in a relevant field and experience in quality management systems. Familiarity with tools like ISO standards, Six Sigma, CAPA systems, and audit software is typically required. Strong leadership, attention to detail, and effective communication enable success in managing teams and driving quality initiatives. These skills ensure products consistently meet standards, minimize risk, and enhance organizational efficiency.

What is the difference between Quality Assurance Operations Manager vs Quality Assurance Specialist?

AspectQuality Assurance Operations ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQA are beneficial
Work EnvironmentOversees QA teams, manages processes, and ensures compliance across departments in manufacturing or service industriesPerforms testing, inspections, and audits to ensure product or service quality, often working hands-on with products or data
Employer & Industry UsageFound in manufacturing, healthcare, and tech companies, focusing on operational quality managementCommon in manufacturing, software, and healthcare sectors, focusing on quality testing and compliance

The main difference is that the Quality Assurance Operations Manager oversees QA processes and teams, focusing on operational management, while the Quality Assurance Specialist performs hands-on testing and inspections to ensure quality standards are met.

What is quality assurance in operations management?

Quality assurance in operations management involves systematic processes to ensure products or services meet specified standards and customer expectations. It includes activities like process audits, defect prevention, and continuous improvement, often supported by tools such as quality management systems (QMS) and certifications like ISO 9001. The goal is to enhance efficiency, reduce errors, and maintain consistent quality across operations.

What job categories do people searching Quality Assurance Operations Manager jobs in West Springfield, MA look for?

The top searched job categories for Quality Assurance Operations Manager jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Quality Assurance Operations Manager jobs?

Cities near West Springfield, MA with the most Quality Assurance Operations Manager job openings:

Infographic showing various Quality Assurance Operations Manager job openings in West Springfield, MA as of June 2026, with employment types broken down into 56% Full Time, 38% Part Time, 4% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $117,658 per year, or $56.6 per hour.

QA Manager

ClifyX

Hartford, CT • On-site

Full-time

Re-posted 22 days ago


Job description

Job Summary:
ClifyX is seeking a QA Lead/Manager for their Hartford, CT location. The role requires extensive client handling experience and expertise in DWBI Testing, including Database testing, ETL Testing, and Report Testing, along with strong leadership skills to manage both onsite and offshore teams.
Responsibilities:
• Looking for a QA Lead/ Manager at onsite Hartford, USA who should have worked at onsite with extensive client handling experience.
• Should have expertise in DWBI Testing – Database testing, ETL Testing and or Report Testing.
• Strong test Lead experience, should have strong experience in leading onsite and offshore team.
• Should be able to talk to various levels of customer and influence the customer.
• Should have expertise in any of the databases like Oracle, DB2, Teradata, SQL Server, etc.
• Should be an expert in SQL writing.
• Should be able to create proposal, estimates and present it to customer.
• Should have working knowledge of any ETL tool like Informatica, Ab-initio.
• Experience in defect triage sessions with SME, data analysis and project resources.
• Expertise in agile methodology and processes.
• Expertise in using Client QC, Fitnesse, etc.
• Should have exposure to automation.
Qualifications:
Required:
• US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1B Candidates at this time
• Worked at onsite with extensive client handling experience
• Expertise in DWBI Testing – Database testing, ETL Testing and or Report Testing
• Strong test Lead experience
• Strong experience in leading onsite and offshore team
• Ability to talk to various levels of customer and influence the customer
• Expertise in any of the databases like Oracle, DB2, Teradata, SQL Server, etc.
• Expert in SQL writing
• Ability to create proposal, estimates and present it to customer
• Working knowledge of any ETL tool like Informatica, Ab-initio
• Experience in defect triage sessions with SME, data analysis and project resources
• Expertise in agile methodology and processes
• Expertise in using Client QC, Fitnesse, etc.
• Exposure to automation
• Ability to work with different teams, and locations, building consensus and assisting others
• Excellent interpersonal skills, including oral/written communication & influencing skills
• Good analytical, diagnostic and creative problem solving skills
Company:
ClifyX provides innovative business solutions which satisfy requirements for mission-critical reliability, scalability, interoperations. Founded in 1998, the company is headquartered in South Plainfield, USA, with a team of 501-1000 employees. The company is currently Late Stage.

ClifyX logo

About ClifyX

Sourced by ZipRecruiter

ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

1998