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Quality Assurance Improvement Manager Jobs (NOW HIRING)

Hyundai Mobis

Overview The QA Improvement Specialist is responsible for performing field claim analysis, daily ... with quality management systems * Evaluate audit findings and implement appropriate corrective ...

The Fedcap Group

Quality Improvement Mgr

Rochester, NY

$62K/yr

What You'll Do As Quality Improvement Manager for Easterseals New York Rochester, you will work ... Experience in quality assurance (at least 2+ years), preferably in social services, public health ...

Easterseals

Quality Improvement Mgr

Rochester, NY

$62K/yr

What You'll Do As Quality Improvement Manager for Easterseals New York Rochester, you will work ... Experience in quality assurance (at least 2+ years), preferably in social services, public health ...

Easterseals

Quality Improvement Mgr

Rochester, NY

$62K/yr

What You'll Do As Quality Improvement Manager for Easterseals New York Rochester, you will work ... Experience in quality assurance (at least 2+ years), preferably in social services, public health ...

The Fedcap Group

Quality Improvement Mgr

Rochester, NY

$62K/yr

What You'll Do As Quality Improvement Manager for Easterseals New York Rochester, you will work ... Experience in quality assurance (at least 2+ years), preferably in social services, public health ...

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Quality Assurance Improvement Manager information

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How much do quality assurance improvement manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for quality assurance improvement manager in the United States is $118,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $144,500.00 per year, depending on experience, location, and employer.

What does a quality assurance improvement manager do?

A Quality Assurance Improvement Manager is responsible for overseeing and enhancing the quality assurance processes within an organization. They design, implement, and monitor systems to ensure products or services meet established quality standards. Their role often involves analyzing data, identifying areas for improvement, and leading initiatives to optimize quality performance. Additionally, they collaborate with various departments to ensure compliance with relevant regulations and drive continuous improvement efforts.

What are the key skills and qualifications needed to thrive as a quality assurance improvement manager?

To thrive as a Quality Assurance Improvement Manager, you need expertise in quality management, process improvement methodologies (like Six Sigma or Lean), and a relevant bachelor's degree—often in engineering, business, or a related field. Familiarity with quality management systems (QMS), data analysis tools, and certifications such as Six Sigma Green/Black Belt or ISO 9001 auditor are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help foster a culture of continuous improvement and collaboration across teams. These skills and qualities are crucial for driving efficiency, ensuring compliance, and maintaining high standards in products or services.

What are some common challenges a quality assurance improvement manager faces when implementing process changes across departments?

A Quality Assurance Improvement Manager often encounters challenges such as resistance to change from team members, varying levels of quality standards across departments, and limited resources for training and implementation. Successfully navigating these obstacles requires strong communication, stakeholder engagement, and the ability to demonstrate the long-term value of process improvements. Collaborating closely with department leaders and providing clear, data-backed rationales for changes can help foster a culture of continuous improvement and gain buy-in from all involved.

What is the difference between Quality Assurance Improvement Manager vs Quality Assurance Specialist?

AspectQuality Assurance Improvement ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQA are beneficial
Work EnvironmentLeads quality improvement projects, manages teams, and develops strategies within manufacturing or service industriesPerforms testing, inspections, and audits to ensure product or service quality
Employer & Industry UsageUsed in manufacturing, healthcare, and tech companies focusing on process improvementsCommon in production, healthcare, and software industries focusing on quality checks

The main difference is that the Quality Assurance Improvement Manager oversees quality enhancement initiatives and manages teams, while the Quality Assurance Specialist focuses on executing quality tests and inspections. The manager role involves strategic planning, whereas the specialist role is more hands-on with daily quality tasks.

What cities are hiring for Quality Assurance Improvement Manager jobs?

Cities with the most Quality Assurance Improvement Manager job openings:

What states have the most Quality Assurance Improvement Manager jobs?

States with the most job openings for Quality Assurance Improvement Manager jobs include:

What are popular job titles related to Quality Assurance Improvement Manager jobs?

For Quality Assurance Improvement Manager jobs, the most frequently searched job titles are:

Quality Assurance Improvement Manager jobs near you

Quality Assurance & Improvement Specialist

NY • On-site

Upper Manhattan Mental Health Center
Health Care and Social Assistance • 201 - 500 employees
Learn more about Upper Manhattan Mental Health Centerexternal

Full-time

Posted 8 days ago

Job description

Job Type
Full-time
Description
EMMA L. BOWEN COMMUNITY SERVICE CENTER
Also known as
UPPER MANHATTAN MENTAL HEALTH CENTER, INC.
The Emma L. Bowen Community Service Center is seeking a Quality Assurance & Improvement Specialist to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.
For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.
Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.
For additional information about our organization and programs, please visit us on our website at www.bowencsc.org
JOB DESCRIPTION
Job Title: Quality Assurance & Improvement Specialist
Location: Emma L. Bowen CSC, 520 West 135th St., New York, NY 10031
Hours: Full-time - Hybrid, subjected to change
Union: Union
Essential Duties and Responsibilities:
  • Review client medical records to identify documentation errors, omissions, and compliance concerns.
  • Evaluate the quality, accuracy, and completeness of staff documentation in accordance with agency and regulatory standards.
  • Ensure that identified deficiencies are corrected within established timeframes.
  • Prepare and submit daily deficit reports for assigned programs.
  • Conduct timely follow-up on previously submitted reports to ensure resolution of outstanding issues.
  • Communicate and disseminate relevant findings to assigned programs and stakeholders across the organization.
  • Participate in staff meetings, agency meetings, and weekly supervision sessions.
  • Attend and actively engage in required training and professional development opportunities.
  • Utilize electronic health record (EHR) systems and other relevant software efficiently and accurately.
  • Provide coverage for chart reviews and deficit reporting for other programs in the absence of assigned staff.
  • Perform additional duties as assigned by the CCBHC Project Manager/Supervisor.

Requirements
Education and/or Work Experience Requirements
  • Bachelor's Degree (Preferred) in a related field or equivalent combination of education and certification.
  • Minimum of 2-3 years of experience in mental health quality improvement and quality assurance, including supervisory experience.
  • Strong knowledge of mental health treatment modalities and required documentation.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
  • Demonstrated organizational and administrative skills, with strong attention to detail and the ability to manage multiple priorities.
  • Proficiency in electronic health record (EHR) systems and other relevant software applications.

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