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Quality Assurance Director Jobs in Ridgefield, CT

Amazon

Field Quality Assurance

Hawthorne, NY

Amazon Logistics (AMZL) Field Quality Assurance At Amazon, our motto is "Work Hard. Have Fun. Make History." This position offers an exciting opportunity to make history by becoming a founding member ...

Amazon

Field Quality Assurance

Hawthorne, NY · On-site

Amazon Logistics (AMZL) Field Quality Assurance At Amazon, our motto is "Work Hard. Have Fun. Make History." This position offers an exciting opportunity to make history by becoming a founding member ...

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Quality Assurance Director information

See Ridgefield, CT salary details

$56.3K

$139.5K

$226.6K

How much do quality assurance director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for quality assurance director in Ridgefield, CT is $139,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,600.00 and $168,300.00 per year, depending on experience, location, and employer.

What does a Quality Assurance Director do?

A Quality Assurance Director oversees the development and implementation of quality standards and processes within an organization. They lead teams responsible for inspecting, testing, and ensuring that products or services meet regulatory and company requirements. Their responsibilities also include establishing quality control policies, analyzing data to identify trends or issues, and driving continuous improvement initiatives. In many organizations, they serve as the main liaison between management, production, and regulatory bodies to ensure compliance and customer satisfaction.

What is the difference between Quality Assurance Director vs Quality Control Manager?

AspectQuality Assurance DirectorQuality Control Manager
CredentialsTypically requires a bachelor’s degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor’s degree in quality, manufacturing, or engineering; certifications like ASQ CQE are also valued
Work EnvironmentOversees quality assurance processes across departments, focusing on system improvements and complianceManages day-to-day inspection and testing activities to ensure product quality
Industry UsageUsed in manufacturing, software, healthcare, and industries emphasizing process qualityCommonly found in manufacturing, production, and assembly lines

The Quality Assurance Director focuses on establishing and maintaining quality systems and processes, ensuring compliance and continuous improvement. In contrast, the Quality Control Manager concentrates on inspecting products and identifying defects during production. Both roles are essential for quality management but differ in scope and responsibilities.

How does a Quality Assurance Director typically collaborate with cross-functional teams to ensure product quality?

A Quality Assurance Director works closely with departments such as product development, engineering, regulatory affairs, and operations to establish quality standards and processes. They lead regular meetings to align on quality goals, review performance metrics, and address any quality-related issues or risks. This collaborative approach helps to ensure that quality is integrated into every stage of the product lifecycle, from design to delivery. By fostering open communication and teamwork, the director ensures all teams are accountable for maintaining high standards and meeting compliance requirements.

What are the key skills and qualifications needed to thrive as a Quality Assurance Director?

To thrive as a Quality Assurance Director, you need expertise in quality management systems, regulatory compliance, and process improvement, often backed by a bachelor’s or master’s degree in a relevant field. Familiarity with tools such as ISO standards, Six Sigma methodologies, and quality management software is crucial. Strong leadership, strategic thinking, and excellent communication skills set top performers apart in this role. These competencies ensure product quality, regulatory adherence, and continuous improvement, directly impacting organizational reputation and operational efficiency.

What does a Quality Assurance Director do?

As a quality assurance director, you oversee the quality control process at your company and ensure processes and products meet the standards set by organizations like the American Society for Quality (ASQ). In this role, you may help products obtain a quality certification, use statistics to watch for problems with product production lines, and talk with customers to get more information about their experience using the product. Fulfilling the responsibilities and duties of a quality assurance director requires interpersonal skills, leadership skills, a willingness to strive for perfection, and sometimes the ability to work outside of normal hours if the company detects an urgent problem with its products.

More about Quality Assurance Director jobs
What are the most commonly searched types of Quality Assurance jobs in Ridgefield, CT? The most popular types of Quality Assurance jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Quality Assurance Director jobs? Cities near Ridgefield, CT with the most Quality Assurance Director job openings:
Quality Assurance Director jobs near you
Infographic showing various Quality Assurance Director job openings in Ridgefield, CT as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $139,515 per year, or $67.1 per hour.

Field Quality Assurance

Amazon

Hawthorne, NY

Full-time

Re-posted 19 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,066 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Logistics (AMZL) Field Quality Assurance
At Amazon, our motto is "Work Hard. Have Fun. Make History." This position offers an exciting opportunity to make history by becoming a founding member of a quality assurance team whose purpose is to solve complex challenges and to create unprecedented customer experiences daily

We're looking for creative leaders with a passion for innovation, knack for problem solving, and a passion to create world class customer experiences that will change the face of commerce.
The Role:
The Field Quality Assurance Specialist will solve complex challenges with last mile delivery in their assigned territory, partnering with their Regional Quality Assurance manager, Operations Managers, and external property managers to ensure timely delivery of goods from our facilities to our end customers. The individual in this position will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors.
By applying for the FQA role, candidates acknowledge that a mandatory evaluation is required during onboarding as a condition of employment. The evaluation is 60 minutes in duration and will assess your knowledge retention of Address Validation quality inputs using the GeoStudio tool

A minimum passing score of 90% is required. All new FQA hires must complete this evaluation within the designated onboarding period and will be allotted three (3) attempts. Failure to pass within those attempts may result in disqualification from the role and return to a previous or comparable role.

By submitting an application and accepting an offer for this role, you acknowledge and accept these requirements.
Responsibilities:
Navigate using GPS along a route of addresses provided daily; Track specific Geo Codes (include explanation of what a geo code is) for addresses using the on-road application
Verify potential access codes and delivery instructions for assigned addresses and update records as needed using the provided application
Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback using the provided application
Interact with property managers as needed to address concerns with service levels being provided
Observe deliveries in the field to identify barriers to first-time delivery success; recommend solutions and improvements to Amazon's systems and processes
Use the assigned tools to effectively manage time and complete daily route. Communicate with assigned dispatcher any problems or concerns on-road that are impacting completion
Document feedback and audit results to help the AMZL team identify strengths, as well as areas of improvement/opportunities in the provided application and information packet
Maintain a positive attitude and represent the company in a positive manner including reporting any accidents, driving violations, change in license and /or insurance requirements
Adhere to the Vehicle Code of Conduct
Other additional duties as assigned, based on future quality initiatives based in the field
Proficiency in the usage of smart phone, GPS and tablet
Use logical thinking, analytical and problem-solving skills.
Communicate with internal and external partners
Able to drive up to, but not limited to the full duration of your scheduled shift


Job Requirements:
21+ years of age
A valid permanent driver's license
Able to leverage Amazon's preferred rental car carrier
Must be able to travel to multiple sites within 1.5-hour distance from their home station

What Amazon employees say

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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