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Quality Assurance Delivery Manager Jobs (NOW HIRING)

Zendesk, Inc.

IT Principal Enterprise Delivery Lead

Austin, TX · On-site

$161 - $241/hr

Strong hands‑on experience in QA Automation, defect lifecycle management, and bi‑directional ... delivery velocity. Compensation US annualized base salary range for this position is $161,000.00 ...

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Quality Assurance Delivery Manager information

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$24K

$86.2K

$158K

How much do quality assurance delivery manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for quality assurance delivery manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What is the difference between Quality Assurance Delivery Manager vs Quality Assurance Analyst?

AspectQuality Assurance Delivery ManagerQuality Assurance Analyst
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; certifications like ISTQB or CSTE are commonUsually holds a bachelor’s degree in a relevant field; ISTQB certification is often preferred
Work EnvironmentLeads QA teams, manages project delivery, and coordinates testing efforts across projectsPerforms testing, documents defects, and executes test cases within development teams
Industry UsageUsed in software development, IT services, and technology companies for overseeing QA processesCommonly found in software companies, testing firms, and IT departments for executing testing tasks

The main difference is that the Quality Assurance Delivery Manager oversees the entire QA process and manages teams, while the Quality Assurance Analyst focuses on executing tests and identifying defects. The Delivery Manager has a broader managerial role, whereas the Analyst is more hands-on with testing activities.

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Quality Assurance Delivery Manager jobs near you
Infographic showing various Quality Assurance Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.

NIH Quality Assurance Manager

Key Concepts Knowledgebase LLC

Bethesda, MD

Full-time

Re-posted 9 days ago

Job description

Key Concepts Knowledgebase, LLC., is seeking a Quality Assurance Manager (QA) for a project at a large NIH CIT support organization. The successful candidate will work with our IT managers, engineers, technicians, and the client to ensure the expectations of both parties are fulfilled in a timely, cost-effective manner.

The QA key responsibilities are as follows:

  • Develop and maintain a Quality Assurance Plan (QAP) that is organized and oriented to each service area (e.g., Service Desk, Deskside Support, etc.) and for which shall address approaches to monitoring and managing performance.

  • Improve and/or develop Key Performance Indicators (KPIs) and metrics to manage performance and for identifying risk to CIT?s Enterprise Architecture methodology.

  • Provide both the client and corporate with weekly/monthly statistical reporting on QA across all IT service areas across the program.

  • Execute scheduled quality improvement testing and activities to generate statistical data for reporting and QA validation or issues identification.

  • Determine the resources required for quality control on program and maintain the level of quality throughout the program.

  • Develop quality assurance standards and program processes to improve QA delivery and improvement throughout the duration of the program.

  • Reporting of QA concerns and program issues identified to the client and corporate with proper reports to support issues identified.

  • Work closely with the client, development team, VDI contractor, program manager and other managerial personnel to improve existing IT service delivery systems and ensure QA on new systems in development.

  • Maintain standards for reliability and performance of service delivery systems by following our ISO/CMMI policies and procedures.

  • Identify appropriate training and technology/tools which will improve the QA team in the execution of their duties and responsibilities.

Qualifications:

Knowledge, Skills and Abilities:

  • Must be detail-oriented, organized, and can work under tight deadlines.

  • Should have extensive experience as a Quality Assurance Manager in all aspects of QA in service delivery operations including software development, application/Hardware deployment, QA reporting across multiple departments, customer interaction and training/mentoring for the QA team.

  • Very good Analytical problem-solving skills with application development, software/hardware deployment, IT service delivery, automated help desk support technologies and VDI systems.

  • Have previous experience working on large government contracts in a leadership position as a QA manager.

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About Key Concepts Knowledgebase

Sourced by ZipRecruiter

Key Concepts Knowledgebase, LLC is a Small DBE Business, and solutions-driven enterprise based in the DC area. The company is founded on the provision of quality services, creative business and IT solutions, and responsible business processes. Mission Statement: With a focus on transferring knowledge on key concepts in the process, we seek to provide our customers with the best of breed services and solutions, to solve their business problems and be part of initiatives that drive sustainable, green IT solutions.

Industry

Network security

Company size

1 - 10 Employees

Headquarters location

Fairfax, VA, US

Social media

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