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Quality Assurance Backup Jobs (NOW HIRING)

ACD Direct

Quality Assurance Specialist

Farmington, UT · Remote

$19/hr

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual ... Support the various ticket teams and staff team as needed, and act as a backup when members of the ...

Baldwin Richardson Foods

QA Analyst

Macedon, NY · On-site

QA Analyst Posting Start Date: 8/12/26 Division: QSE Location Type: On-Site Pay Min: 25.00 USD Pay ... Acts as a backup to Quality Technicians as needed WHAT YOU WILL NEED TO BE SUCCESSFUL * High school ...

New

ACD Direct

Quality Assurance Specialist

Farmington, UT · On-site

$19/hr

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual ... Support the various ticket teams and staff team as needed, and act as a backup when members of the ...

ACD Direct

Quality Assurance Specialist

Farmington, UT · Remote

$19/hr

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual ... Support the various ticket teams and staff team as needed, and act as a backup when members of the ...

NUESKES MEAT PRODUCTS INC

Qa Auditor

Wittenberg, WI · On-site

Backup and represent other QA Auditors and the QA Supervisor in their absence. * Assist in training and integration of new hourly QA team members as needed. * Occasional weekend rotation works as ...

NUESKES MEAT PRODUCTS INC

Qa Auditor

Wittenberg, WI · On-site

Backup and represent other QA Auditors and the QA Supervisor in their absence. * Assist in training and integration of new hourly QA team members as needed. * Occasional weekend rotation works as ...

Baldwin Richardson Foods

QA Analyst

Williamson, NY · On-site

QA Analyst Posting Start Date: 7/28/26 Division: QSE Location Type: On-Site Pay Min: 25.00 USD Pay ... Acts as a backup to Quality Technicians as needed WHAT YOU WILL NEED TO BE SUCCESSFUL * High school ...

Versova

Quality Assurance Lead

Johnstown, OH · On-site

Quality Assurance Lead - OH Department: Compliance Reports To: Food Safety Manager - OH Status ... Serves as backup support for the Food Safety Manager - OH, as needed. 15. Promotes and reinforces a ...

Ardelyx

Quality Assurance Manager

Waltham, MA · Hybrid

$139K - $169K/yr

In addition to core operational responsibilities, this individual will serve as the primary QA representative supporting operations on the East Coast and provide occasional back-up support to ...

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Quality Assurance Backup information

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How much do quality assurance backup jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for quality assurance backup in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a quality assurance backup, and why are they important?

To thrive as a Quality Assurance Backup, you need a solid understanding of quality control processes, attention to detail, and experience in relevant industry standards, often supported by a background in science or engineering. Familiarity with tools such as statistical process control (SPC) software, audit management systems, and ISO or GMP certification is typically required. Strong problem-solving skills, effective communication, and the ability to work collaboratively under pressure are crucial soft skills for this role. These competencies ensure that product quality and compliance are consistently maintained, even when serving as a backup to primary QA personnel.

What is a quality assurance backup?

Quality Assurance Backup roles involve supporting the quality assurance (QA) process by stepping in when primary QA personnel are unavailable. These professionals ensure that products or services continue to meet established quality standards by performing inspections, tests, and documentation according to company protocols. They are trained to follow QA procedures, identify defects, and help maintain compliance with regulatory requirements. Their work helps prevent quality lapses during staff absences or high-demand periods.

What are the top 3 skills for a quality assurance backup?

A quality assurance backup should have strong attention to detail, excellent communication skills, and proficiency with testing tools and software. They must be able to follow established procedures, document issues clearly, and adapt quickly to changing priorities. Technical knowledge of quality assurance processes and certifications can also enhance effectiveness in this role.

How does a quality assurance backup collaborate with primary QA team members during periods of increased workload or absence?

As a Quality Assurance Backup, you’ll work closely with the primary QA team to ensure seamless coverage when team members are unavailable or during peak periods. This often involves shadowing QA processes, staying up-to-date on ongoing projects, and maintaining clear communication channels to understand current priorities and issues. You may be called upon to participate in meetings, update documentation, and execute test cases, ensuring that quality standards are consistently met. Flexibility, attention to detail, and strong teamwork skills are essential for success in this support-oriented role.

Is quality assurance backup a good entry-level job?

Quality assurance backup roles are often suitable for entry-level candidates as they typically require basic knowledge of testing processes and attention to detail. These positions can provide valuable experience in software testing, documentation, and using testing tools, making them a good starting point for a career in quality assurance or IT. However, the specific requirements vary by employer and industry.

What is the difference between Quality Assurance Backup vs Quality Assurance Specialist?

AspectQuality Assurance BackupQuality Assurance Specialist
CertificationsISO, Six Sigma, QA certificationsISO, Six Sigma, QA certifications
Work EnvironmentSupport role, backup for QA teamPrimary QA role, involved in testing and audits
Employer UsageUsed as a secondary or backup QA resourceCore QA team member responsible for quality assurance

In summary, a Quality Assurance Backup primarily supports and assists the QA team, stepping in when needed, while a Quality Assurance Specialist actively manages testing, audits, and quality processes. Both roles often share certifications and work in similar environments, but their responsibilities differ in scope and focus.

More about Quality Assurance Backup jobs

What job categories do people searching Quality Assurance Backup jobs look for?

The top searched job categories for Quality Assurance Backup jobs are:

Quality Assurance Backup jobs near you
Infographic showing various Quality Assurance Backup job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,237 per year, or $23.2 per hour.

Quality Assurance Specialist

ACD Direct

Farmington, UT • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Quality Assurance Specialist - Remote


What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.


 Summary:
The QA Specialist II is responsible for assisting the Contact Center QA Manager in ensuring that the Contact Center’s Quality Assurance is being performed per company guidelines and client expectations.


What will you do?


  • Conduct client calibration calls.

  • Monitor and audit agent calls to provide trends and lessons learned to both agents and operations

  • They provide the QA Supervisor with data on the status of the operation’s quality assurance.

  • Serve as a Subject Matter Expert (SME) for contact center standard operating policies and

  • Act as a point of contact for the support staff to assist with questions with workflows and projects, and handle escalated customer/member calls from support staff (escalated Supervisor calls) for

  • Responsible for updating client logs and coordinating training for Quality Assurance team and ensuring compliance for weekly QA feedbacks.

  • Respond to QA issues via ticket and/or emails with urgency and immediacy.

  • Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or as needed by CRMs and CC Management.

  • Support the various ticket teams and staff team as needed, and act as a backup when members of the team are absent.

  • Cross-train in the day-to-day call center skills, tasks, and projects.

  • Perform any additional duties assigned to them.


What does it take?

  • Must be able to work evening and weekends (Friday, Saturday and Sunday) No exceptions.

  • 1+ year experience working in a virtual contact center environment.

  • Knowledgeable in Microsoft Office products (Excel, Word, Outlook).

  • Time management and customer service skills


How we will support you?

- Remote Work – No commute time to the office

- Equipment Provided:

  • Laptop
  • Headset
  • Monthly Internet Stipend

- Benefits:

  • Medical/Vision and Dental Insurance
  • Flexible Spending Account / Health Savings Account
  • Personal Accident Insurance
  • 401(k)/Roth with matching
  • Tiered PTO based upon length of employment
  • Discounts & Life Services offered through Optum EAP

- Team Environment – The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 20 years!)

**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.