Quality Associate Jobs in West Roxbury, MA (NOW HIRING)

Job Description

General Summary:

The Manufacturing Process & Technical Quality Associate Director provides end-to-end l quality oversight for cell and gene therapy programs across clinical development, commercialization, product launch, and post-approval lifecycle management. The role is responsible for establishing product quality standards for both established and emerging technologies, ensuring alignment with regulatory expectations and industry best practices, and proactively identifying and mitigating product quality risks throughout the product lifecycle and end to end patient journey.

This position partners closely with Manufacturing, Technical Operations, Regulatory Affairs, and Quality stakeholders to support program execution and governance, ensuring business, regulatory, quality, and operational objectives are achieved while maintaining the highest standards of patient safety and product quality.

Key Duties and Responsibilities:

• Serve as a Quality Assurance Subject Matter Expert (SME) for product and process lifecycle management, ensuring compliance with GxP regulations, and Vertex Quality Management System (QMS) including personalized medicine requirements.

• Lead QA review and approval of stage-gate deliverables, process development activities, technology transfers, process validations, and new product introductions across the product lifecycle.

• Drive the development, implementation, and maintenance of quality and compliance frameworks, standards, and strategies to ensure products and processes remain aligned with evolving regulatory and industry CGT expectations.

• Partner with Development, Technical Operations, Manufacturing, and Supply Chain functions to support continuous improvement initiatives throughout development to commercialization.

• Support preparation and review of process-related specifications, development reports, validation documentation, and regulatory submissions, including responses to Health Authority inquiries.

• Serve as the Quality representative on CMC Governance forums to ensure compliant lifecycle strategies, technical transfers, and manufacturing changes.

• Lead and/or support quality review of complex investigations, deviations, change controls, risk assessments, and compliance issues impacting product quality or manufacturing processes.

• Partner with cross-functional teams to identify product, process and quality and compliance risks, assess impact, and implement appropriate mitigation strategies.

• Support inspection readiness activities and participate in Health Authority inspections, regulatory interactions, information requests, and corrective action commitments.

• Support development of Vertex quality systems and processes.

• Identify, facilitate, and/or lead continuous improvement efforts

• Provide Quality oversight and strategic partnership for internal manufacturing operations and external contract manufacturing organizations (CMOs) supporting product lifecycle activities.

• Support implementation of standardized quality practices, lifecycle management strategies, and continuous improvement initiatives across internal and external manufacturing networks.

• Demonstrate understanding of digital manufacturing, process lifecycle management platforms, data analytics, automation technologies, and emerging AI applications within regulated GxP environments.

• Utilize digital tools, advanced analytics, and AI-enabled solutions to enhance quality oversight, risk management, process monitoring, and operational decision-making.

• Leverage systems such as MES, eQMS, data visualization platforms, process monitoring tools, and advanced analytics to assess product quality performance throughout the lifecycle

Knowledge and Skills:

• In-depth global regulatory agency and technical knowledge and experience across GXP QA and QC activities in cell therapies
• Experience with platforms such as MES, LIMS, eQMS, data visualization tools, and advanced analytics is preferred.
• Ability to lead improvement projects - experience with Root Cause Analysis, data analytics, and other Operational Excellence experience.
• Enterprise Impact & Influence with the ability to shape decisions across the organization through strong partnerships, communication, and presence.
• Critical Thinking and Problem Solving skills

Education and Experience:

• Bachelor's degree in a scientific or allied health field (or equivalent degree)
• Preferred additional Master's degree at Business /Scientific level
• 8+ years of experience, or the equivalent combination of education and experience in a regulated pharmaceutical environment.

#LI-Hybrid

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com