Job Overview:
The QA Coordinator provides support regarding packaging, assembly, returned goods and performs incoming audits of purchased parts. Performs quality assurance activities to assure that all finished goods & parts meet the specification and requirements. Monitors systems and procedures to measure their effectiveness to ensure customer satisfaction.
Responsibilities and Duties:
· Identify and address issues in data quality, sourcing, or documentation by reviewing existing data and processes for inconsistencies or gaps.
· Thoroughly analyze and interpret existing documents and data to ensure completeness, accuracy, and alignment with required standards.
· Oversee compliance with organizational, state, federal, and relevant industry laws, regulations, and guidelines.
· Promptly inform the QA Manager and Operations team of any deviations from established standards.
· Gather and review data against a specific baseline to ensure compliance with both internal policies and external regulations.
· Collaborate with Operations and customers to resolve quality issues as they arise.
· Identify data-driven solutions and implement quality improvement plans to drive continuous enhancement.
· Maintain accurate records and compile required QA reports in a timely manner.
· Actively participate in team and personal development, focusing on quality methodologies and best practices.
· Support investigations, deviations, corrective actions, and continuous improvement initiatives.
· Conduct First Article Inspections per AS9102 standards and any other additional customer-specific requirements.
· Ensure all line equipment is properly calibrated to meet quality standards.
· Perform internal audits in accordance with established Quality Management Systems (QMS).
· Uphold a strong commitment to quality in all aspects of work and decision-making.
· Maintain and manage QT9 activities and related documentation.
· Coordinate Return Material Authorization (RMA) activities effectively.
· Inspect customer-returned printed circuit board assemblies (PCBAs) in accordance with IPC-A-610 standards or customer-specific requirements, using a microscope as necessary.
· Communicate daily RMA findings to the Production Lead and Quality Manager.
· Assist with Incoming Inspection, IPQ and FQA inspection activities as needed.
· Perform other duties and responsibilities as assigned to support quality initiatives and continuous improvement.
Knowledge (position requirements at entry):
· Electronic components, industry acceptable inspection and soldering standards, & ESD awareness.
Skills (position requirements at entry):
· Communication; interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Minimum Requirements:
· High school diploma or equivalent GED
· Familiar with IPC 610 standards
· 3 years of experience in electronics manufacturing
Preferred Qualifications:
· Associates degree preferred, or equivalent combination of experience and education.
· IPC-A-610 certified
· AS9100 & ISO 9001 Lead Auditor
· 3-5 years quality experience in the electronics manufacturing environment.
· Familiar with QMS Certifications per ISO 9001, AS9100 and/or ISO 13485 requirements.
Quality Management System (QMS):
· Support and follow all QMS certification(s) standards. These systems may include, but are not limited to, quality, the environment, health, safety and security.
Physical Requirements:
· Must be able to occasionally lift up to 35 lbs. in an 8-hour shift.
· Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials.
· Sitting, standing (at desk minimal 2-4 hours daily).
· Walking 6-8 hours
· Be able to perform light physical activity performing non-strenuous daily activities of a productive/technical nature.
Software used:
· Intermediate Microsoft Office Skills (Excel, Word, Outlook)
· QT9
· ERP System