Quality Associate Jobs in Athol, MA (NOW HIRING)

Here's the rewritten job description with enhanced technical QA, problem-solving, and data analysis focus:

EZ-CRETE

The ideal candidate for this role will perform a wide range of quality assurance and technical duties in an industrial precast concrete manufacturing environment. This individual will be a key member of a team responsible for safely and efficiently testing precast concrete products to the highest quality standards — combining hands-on field work with rigorous data collection, analysis, and continuous improvement practices.

Quality Assurance & Testing

• Test and evaluate all in-house concrete mix designs on a daily basis, ensuring compliance with established specifications and industry standards
• Perform pre- and post-pour inspections on all molds, documenting findings and flagging non-conformance
• Break concrete cylinders and conduct slump, air, and unit weight tests in accordance with ACI and ASTM standards
• Measure moisture content in aggregates and adjust mix designs accordingly
• Monitor and verify product quality throughout the production process, identifying deviations from specification in real time

Data Analysis & Reporting

• Record, organize, and maintain accurate QA data across structured spreadsheets and tracking tools (Excel or equivalent)
• Build and maintain data logs, trend reports, and dashboards to monitor key quality metrics over time
• Translate raw field and lab data into clear, actionable reports for production supervisors and management
• Identify patterns and anomalies in test data to proactively flag potential quality risks before they impact production
• Assist in developing and refining data collection templates and standardized reporting formats

Problem Solving & Root Cause Analysis

• Troubleshoot concrete mix design issues using systematic problem-solving methodologies including Fishbone (Ishikawa) diagrams, 5-Why analysis, and other root cause analysis (RCA) tools
• Collaborate with the production team to investigate quality failures, document findings, and implement corrective and preventive actions (CAPA)
• Participate in continuous improvement initiatives aimed at reducing defects, waste, and rework
• Communicate quality issues, concerns, and resolution status clearly to team members and leadership

Production Support & General Duties

• Prepare steel forms for casting and assist with production activities as needed
• Operate machinery including forklift and overhead crane (certification provided)
• Perform basic carpentry and construction tasks on a regular basis
• Support facility maintenance and housekeeping to ensure a clean, safe, and organized work area
• Additional responsibilities may be assigned on a temporary or permanent basis, including production and maintenance support

Technical Skills

• ACI Field Testing Technician – Grade I certification (paid training provided)
• Proficiency in Microsoft Excel or Google Sheets, including data entry, formula building, and basic charting
• Familiarity with quality management concepts such as non-conformance reporting, corrective actions, and inspection protocols
• Understanding of root cause analysis tools (Fishbone, 5-Why, Pareto, etc.)
• Solid math skills and a strong understanding of measurements, units, and tolerances

Soft Skills & Work Habits

• Strong analytical mindset with the ability to interpret data and translate findings into practical solutions
• Exceptional attention to detail and commitment to accuracy in documentation and testing
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Clear and effective written and verbal communication skills; able to relay quality concerns to both floor-level and management audiences
• Consistency, reliability, and a proactive approach to identifying and solving problems

Education & Experience

• High school diploma 
• Minimum 2 years experience in Quality Assurance. 
• Knowledge of concrete, aggregate materials, or precast processes is a plus
• Mechanical aptitude and hands-on troubleshooting skills are a plus
• Ability to lift up to 100 lbs periodically throughout the workday

• ???? Competitive pay & performance bonuses
•       Quick advancement for the right candidate 
• ???? Consistent 5-day work week
• ???? Paid training to become a Master Precaster
• ???? 401(k) with 4% employer contribution match
• ???? PTO & paid vacation
• ???? Health insurance premium contribution
• ???? A great work environment — we work hard, but we have fun doing it. No jerks. No B.S.

EZ-CRETE is an equal opportunity employer. We value diverse perspectives and are committed to building a team that reflects the communities we serve.