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Quality Associate Jobs in Florida (NOW HIRING)

As an ATLO (Assembly, Test, and Launch Operations) Quality Engineer, you will be operating as a Production Quality Engineering on the Orion Manned Space Flight program at Kennedy Space Center, Neil ...

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As a Production Quality Engineer, you will work with the Quality Engineering team to develop, modify, apply and maintain quality evaluation, control systems and protocols for the Orion Spacecraft.

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Quality Engineer

Tampa, FL · On-site

$68K - $87K/yr

They are recognized as an industry leader in Quality, Service and Delivery and take pride in associate development, performance and associate recognition. This Company lives by strong "Corporate ...

Quality Engineer

Lakeland, FL · On-site

$66K - $86K/yr

They are recognized as an industry leader in Quality, Service and Delivery and take pride in associate development, performance and associate recognition. This Company lives by strong "Corporate ...

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Quality Associate information

See Florida salary details

$8

$20

$37

How much do quality associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for quality associate in Florida is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $23.51 per hour, depending on experience, location, and employer.

Is QA a difficult job?

Quality Associate roles can be challenging as they require attention to detail, understanding of quality standards, and often involve repetitive tasks and strict compliance requirements. Success in the role depends on strong analytical skills, knowledge of testing procedures, and sometimes certifications like Six Sigma or ISO standards.

Is QC a high paying job?

Quality Associate positions typically offer average salaries that are competitive within manufacturing and production industries, but they are generally not considered high-paying roles. Salary levels depend on factors such as experience, location, and industry, with some roles offering opportunities for advancement and certification that can increase earning potential.

What are Quality Associates?

Quality Associates are professionals responsible for ensuring that products or services meet established quality standards before reaching customers. They assist in monitoring production processes, performing inspections, and documenting quality issues or defects. Quality Associates also help implement quality control procedures and work closely with other departments to resolve any quality-related problems. Their role is essential in maintaining compliance with regulatory requirements and ensuring customer satisfaction.

What jobs pay 10,000 a month without a degree?

A Quality Associate typically earns less than $10,000 a month, but high-paying roles in sales, real estate, or skilled trades can reach or exceed that level without a degree. These jobs often require experience, certifications, or specialized skills and may involve variable income or commission-based pay structures.

What is the difference between Quality Associate vs Quality Technician?

AspectQuality AssociateQuality Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ASQ CQPAHigh school diploma; certifications like CQTA are common but not always required
Work EnvironmentOffice settings, manufacturing floors, labsManufacturing plants, labs, production lines
Employer & Industry UsageManufacturing, healthcare, aerospace, automotiveManufacturing, electronics, pharmaceuticals
Common Search & ComparisonOften compared for entry-level quality rolesSimilar roles but more technical focus

While both roles focus on quality assurance, a Quality Associate typically handles documentation, audits, and process improvements, often in office or administrative settings. A Quality Technician usually performs hands-on inspections, testing, and data collection directly on the production floor. Both roles are essential in maintaining product quality but differ in their daily tasks and work environments.

What are the key skills and qualifications needed to thrive as a Quality Associate, and why are they important?

To thrive as a Quality Associate, you need attention to detail, knowledge of quality control principles, and often a degree in science, engineering, or a related field. Familiarity with quality management systems (such as ISO 9001), statistical analysis tools, and documentation software is typically required. Strong analytical thinking, communication skills, and problem-solving abilities help you collaborate across teams and address process issues effectively. These skills and qualities ensure that products and processes consistently meet standards, minimizing errors and maintaining compliance.

What are some common challenges Quality Associates face when working on cross-functional teams?

Quality Associates often collaborate with departments like manufacturing, engineering, and regulatory affairs to ensure product quality standards are met. One common challenge is balancing differing priorities—while production teams may be focused on output and speed, Quality Associates must prioritize compliance and thorough documentation. Navigating these competing interests requires strong communication skills and a proactive approach to problem-solving. Building positive relationships across teams and fostering a culture of quality can help overcome these challenges and ensure successful outcomes.

What is the job of a quality associate?

A quality associate is responsible for inspecting products, monitoring manufacturing processes, and ensuring compliance with quality standards. They often use testing tools and follow procedures to identify defects and improve product quality. Strong attention to detail and knowledge of quality management systems are essential for this role.

What Does a Quality Associate Do?

A quality associate works as part of a team, typically in the manufacturing industry, to inspect and audit a factory to ensure that production follows the necessary protocols and delivers the expected results. In this role, your responsibilities involve all aspects of quality control. You test procedures and make adjustments as required to meet goals and deadlines. As part of your duties, you log your findings and implement a plan for the smooth operation of the line for the long-term. Some people in this career specialize in a particular facet of the manufacturing process.

What are the most commonly searched types of Quality jobs in Florida? The most popular types of Quality jobs in Florida are:
What are popular job titles related to Quality Associate jobs in Florida? For Quality Associate jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Quality Associate jobs? Cities in Florida with the most Quality Associate job openings:
Infographic showing various Quality Associate job openings in Florida as of June 2026, with employment types broken down into 50% Full Time, 17% Temporary, and 33% Nights. Highlights an 100% In-person job distribution, with an average salary of $41,862 per year, or $20.1 per hour.
Experienced Call Center Quality Assurance Supervisor

Experienced Call Center Quality Assurance Supervisor

MCI Careers

Tampa, FL

Full-time

Posted yesterday


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You’ll oversee QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Supervise QA analysts and oversee daily monitoring of agent interactions.
  • Conduct calibration sessions to ensure scoring consistency across teams.
  • Analyze QA data and trends to identify performance gaps and training needs.
  • Provide coaching and feedback to improve agent quality scores.
  • Collaborate with Operations and Training to implement quality improvement plans.
  • Ensure compliance with client requirements and internal QA standards.
  • Prepare and present quality reports to internal leadership and clients.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Associate Degree, Certification or Equivalent Combination of Training and Experience
  • Minimum 3 years of QA experience in a BPO, with at least 1 year in a supervisory role.
  • Strong analytical, coaching, and communication skills.
  • Familiarity with QA tools, CRM systems, and reporting platforms.
  • Detail-oriented with a focus on accuracy and compliance.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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