Qa Program Manager Jobs in Ayer, MA (NOW HIRING)

Who We Are

We are Textron Systems, best known for innovative defense technologies and services. We are a part of Textron Inc, one of the world's leading multi-industry companies, recognized for its powerful brands such as Bell, Cessna, Beechcraft, E-Z-GO, Arctic Cat and many more. Our company leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative products and services. 

But our business is all about people - the customers who rely on us and the exceptional team that brings our mission to life.

We've been in the industry for more than 50 years and embraced the unique capabilities that come with being a mid-sized player. We bring the agility of a small business to meet our customers' most urgent requirements and empower our team members to push past possible. We can scale quickly to solve the big problems, working across functions, sites, and business lines to make it happen. We're comprised of 7 domains specializing in Air, Sea, Land, Weapons Systems, Electronic Systems, Propulsion, and Testing and Training Simulations.

Start your career in a big way by joining Textron Systems. We are here to provide necessary and life-changing services and products to our customers. We are right where the real work happens. By joining our team, you will gain exciting and versatile experiences from day one to fuel your growth. Talent development is a big part of who we are. Don't just start your career - go big.

Visit TextronSystems.com to read more about who we are and the products we make!

Job Summary
The Quality Assurance Director is an advanced technical resource in the principles and application of quality systems and compliance, responsible for developing goals, objectives and the organizations quality strategies. The role executes alignment of procedures, processes and resources related to the Quality Management System and helps drive the Quality Engineering team, a Nondestructive Test Lab, Receiving and In-process Inspection, Calibration and internal auditing in support of the entire Quality Management System. The Quality Assurance Director also serves as a key liaison between Textron Systems and our customers, ensuring that mutual quality interests are aligned to enable product maturation and delivery.

About This Role

In this role, you will be responsible for:

       Developing overall culture for continuous improvement in Quality.

       Promote an "end to end" focus on Lean & Quality from our Suppliers, through our manufacturing processes, and ultimately to our internal and external customers.

       Ensure all ISO 9001/AS9100 processes are followed, audited and documented showing impartial evidence of compliance.

       Drive implementation of the Textron Systems Quality Management System (QMS).

       Drive use of standardized lean and quality tools, share best practices, and benchmark against world class companies to achieve a higher level of Operational Excellence.

       Evaluate organizational design and recommend improvements to optimize resources

       Plan, assign and direct work, provide promotional and salary recommendations, coach, train and develop talent and performance manage employees accordingly.

       Participate in due diligence activities for mergers, acquisitions, and divestitures.

       Develop and execute roadmap to achieve a long-term Quality vision.

       Assure the requirements of our ISO 9001/AS9100 and other quality management systems are maintained. This includes quality reporting, corrective/preventative actions, Internal Auditing System and customer complaint tracking.

       Develop and execute Quality Strategies in support of New Product Development (NPD) that satisfy near term demands of development programs and support a long term vision of transitioning to a full rate production.

       Analyze data, identify areas of opportunity, and implement kaizen activities or corrective actions to address quality problem areas/opportunities.

       Communicate problems & resolutions to customers and senior management.

       Maintain the Quality score cards by Work Call, Product Family and Supplier.

       Develop quality plans in support of proposals and awarded programs.

       Manage Capital, Point of Control, and Expense budgets associated with Quality operations and improvements

       Develop Quality Cost Bids for proposals as well as initial baseline budgets and estimates to compete for awarded programs.

       Manage direct and indirect budgets.

       Exercise timely effective Root Cause and Corrective Action Analysis.

Qualifications

       Strong knowledge/experience in Aerospace best practices

       Bachelor's degree in a discipline related to Supply Chain Management, Operations, Engineering, Science or Mathematics.

       Minimum 5 years experience in a Senior level, lean and or quality leadership role preferability in a DOD or Aerospace Environment

       Successful track record of talent development and performance management

       Ability to obtain and maintain a DoD Secret Clearance

       Six Sigman Green Belt, Black Belt certification preferred

       Strong organizational and time management skills, close attention to detail, and be able to effectively handle multiple priorities

       Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail

       Strong analytical skills and the ability to identify trends and establish proactive corrective actions. Must have demonstrated statistical analysis capabilities

       Excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization.

How We Care

At Textron Systems, our talented people make us successful. 

Our company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples!

• Flexible Work Schedules: Enjoy compressed work week schedule that varies by allowing for additional days off such as 9/80 and 4/10s, leading to additional Fridays off work!
• Paid Time Off: Enjoy over 6 weeks of total paid time off (PTO) that consist of 120 hours of vacation, 56 hours of illness/personal time and 80 hours of holiday.
• Tuition Reimbursement: We believe in investing in the progress and growth of our employee's. Receive up to $10,000 for relevant graduate degrees per calendar year.
• Dress for Your Day: No day is the same, so we don't think you should dress like it. Dress smart for an important meeting, wear jeans for a casual day at the office or on the shop floor.
• Comprehensive Benefits Package: Choose plans that fit your lifestyle- 3 medical plans, prescription drug coverage, dental, vision, additional life insurance coverage. Company paid benefits include basic life insurance, short- and long-term disability and employee assistance program. Comprehensive wellness incentive plan and annual fitness reimbursement program.
• Future Savings: Receive a company contribution to your 401k up to 9% of your salary! The earlier you start your career with us, the more you save.
• Employee Discounts: We provide a one-stop-shop for access to exclusive offers and deep discounts from over 30,000 merchants and millions of products such as Bose, Apple, FitBit, HP, At&T, Verizon, T-Mobile, travel discounts and more!
• Many More Benefits: Textron Systems offers additional benefits such as service awards, cell phone retail discounts, travel and gym membership discounts, emergency travel assistance, home and auto discounts, adoption assistance and more! 

Are you a Military Veteran?

Textron's products and services are trusted everyday by those who protect our country.  We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.