Job Title Puffer-Sweiven is seeking a professional for a role that focuses on customer success and account management within the industrial automation and systems integration sectors. For over 80 ...
New
Job Title Puffer-Sweiven is seeking a professional for a role that focuses on customer success and account management within the industrial automation and systems integration sectors. For over 80 ...
New
Field Service Planner
Houston, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
New
Field Service Planner
Houston, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
New
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
Quick apply
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
General Application
Stafford, TX · On-site
Our areas of focus at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Pressure Management * Oil & Gas Automation - fiscal ...
Quick apply
General Application
Stafford, TX · On-site
Our areas of focus at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Pressure Management * Oil & Gas Automation - fiscal ...
General Application
Stafford, TX · On-site
Our areas of focus at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Pressure Management * Oil & Gas Automation - fiscal ...
General Application
Stafford, TX · On-site
Our areas of focus at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Pressure Management * Oil & Gas Automation - fiscal ...
DCS Control Engineer
Corpus Christi, TX · On-site
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
DCS Control Engineer
Corpus Christi, TX · On-site
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
Quick apply
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
DCS Control Engineer
Stafford, TX · On-site
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
DCS Control Engineer
Stafford, TX · On-site
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
General Application
Stafford, TX · On-site
Our areas of focus at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Pressure Management * Oil & Gas Automation - fiscal ...
General Application
Stafford, TX · On-site
Our areas of focus at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Pressure Management * Oil & Gas Automation - fiscal ...
Technical Sales Specialist
Laredo, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
Technical Sales Specialist
Laredo, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
New
Quick apply
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
New
DCS Control Engineer
Corpus Christi, TX · On-site
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
DCS Control Engineer
Corpus Christi, TX · On-site
Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run ...
Customer Success Specialist
Stafford, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
Customer Success Specialist
Stafford, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
Quick apply
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
Expeditor
Houston, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard for process control, automation, safety, and reliability equipment and service. We help process-intensive facilities run more efficiently and ...
Expeditor
Houston, TX · On-site
For over 80 years, Puffer-Sweiven has set the standard for process control, automation, safety, and reliability equipment and service. We help process-intensive facilities run more efficiently and ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
Quick apply
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently ...
Puffer information
What are the key skills and qualifications needed to thrive as a puffer, and why are they important?
To thrive as a glass puffer (glassblower), you need strong manual dexterity, attention to detail, and a thorough understanding of glass properties, typically developed through apprenticeships or specialized courses. Familiarity with glassblowing tools such as blowpipes, kilns, and safety equipment is essential. Creativity, patience, and effective communication help artisans collaborate and innovate in their craft. These skills ensure the creation of high-quality glass products while maintaining safety and artistic standards.
What is the difference between Puffer vs Pipefitter?
| Aspect | Puffer | Pipefitter |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma; apprenticeship or technical training |
| Work Environment | Construction sites, industrial plants, shipyards | Construction sites, industrial facilities, plumbing projects |
| Industry Usage | Used in HVAC, refrigeration, and insulation | Primarily in plumbing, piping, and mechanical systems |
While both Puffer and Pipefitter work with piping systems, Puffer specializes in insulation and HVAC piping, often focusing on thermal insulation, whereas Pipefitters install and repair piping systems for plumbing and industrial processes. Their credentials, work environments, and industry applications overlap but serve different technical roles within the piping industry.
What is a puffer?
A 'Puffer' typically refers to a worker who manually packs or stuffs materials, such as textiles, soft goods, or insulation, into containers or products. In manufacturing or warehouse settings, Puffers help ensure that products are properly filled, shaped, or cushioned as required. Their role may include inspecting materials for quality, operating machinery, and maintaining a clean workspace. The job requires attention to detail, physical stamina, and the ability to follow safety protocols.
What are some common challenges faced by puffers in maintaining product quality during manufacturing?
Puffers often encounter challenges related to ensuring consistency and quality control, especially when working with varying raw materials or changes in environmental conditions. They must closely monitor equipment settings and adjust processes to maintain the desired product texture and appearance. Teamwork with quality assurance staff is essential, as is following strict safety and hygiene protocols. Quick troubleshooting and attention to detail help mitigate production issues and reduce waste.
What are popular job titles related to Puffer jobs in Texas?
For Puffer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Puffer jobs in Texas look for?
The top searched job categories for Puffer jobs in Texas are:
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What cities in Texas are hiring for Puffer jobs?
Cities in Texas with the most Puffer job openings:
Job description
Job Title
Puffer-Sweiven is seeking a professional for a role that focuses on customer success and account management within the industrial automation and systems integration sectors.
Job DescriptionFor over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
Specialties at Puffer-Sweiven include:
- Pressure Management
- Isolation Valves & Actuation
- Control Valves & Regulators
- Process Control & Safety Systems
- Oil & Gas Automation– fiscal custody metering, controls, and SCADA
- Reliability Solutions & Services
- Specialty Pumps & Rotating Equipment
- Instrumentation
- Maintenance & Repair Services
Duties and Responsibilities:
- Serve as the primary point of contact for assigned customers, building trusted relationships to ensure long-term satisfaction and retention.
- Establish and maintain trusted, long-term customer relationships.
- Understand customer goals, challenges, and success criteria.
- Proactively engage with customers to understand their needs, promote adoption of Emerson systems and solutions, and identify opportunities for incremental services.
- Identify opportunities for account growth (upsell/cross-sell) in partnership with Sales.
- Support contract renewals and expansion initiatives.
- Demonstrate value through business reviews and performance reporting.
- Collaborate with Systems Integration teams to guide customers through the adoption and renewal of supported products and services, facilitating training and product updates.
- Monitor customer health metrics, including system performance and service delivery, to identify and address potential issues before they escalate.
- Provide feedback to internal teams on customer needs, market trends, and business development opportunities.
- Develop and deliver customer lifecycle plans to drive value realization and ensure alignment with customer objectives.
- Drive customer value and retention by:
- Monitoring customer health, usage, and engagement metrics.
- Proactively identify risks and opportunities to improve retention.
- Develop and execute success plans aligned with customer objectives.
- Act as a customer advocate within the organization, escalating issues to the appropriate teams when necessary and ensuring timely resolution to maintain positive customer engagement.
- Support internal training and process improvement initiatives to enhance the customer experience across the Systems Business Unit.
- Track and report on key customer success metrics.
- Maintain accurate records in CRM and customer success platforms.
- Continuously refine customer success processes and playbooks.
Key Performance Indicators (KPIs):
- Customer retention
- Customer satisfaction
- Product adoption and usage of metrics
- Renewal and expansion revenue
- Time-to-value and onboarding success
Qualifications:
Education/Knowledge/Personal Skills:
- 5-7 years of experience in customer success, account management, or a related customer-facing role, preferably in industrial automation or systems integration.
- Knowledge of Emerson systems and solutions (e.g., DeltaV, or other automation platforms) is highly preferred.
- Exceptional interpersonal and communication skills to maintain strong customer relationships.
- Balance multiple accounts and priorities while meeting deadlines.
- Proficiency with CRM tools and customer success platforms (SalesForce).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Puffer-Sweiven
Sourced by ZipRecruiter
Industry
Industrial automation equipment manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Stafford, TX, US
Year founded
1945