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Publix Customer Service Staff Jobs in Decatur, GA

Project Redirect

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Continuum Fiscal Services Location: Atlanta, Georgia Position Type ... staff. About Continuum Fiscal Services Continuum Fiscal Services provides fiscal management ...

Ritchie Bros.

Customer Service Representative

Lake City, GA

$15.25 - $20.75/hr

... staff and customer service representatives. * Previous work experience where you worked in-person with customers. * Experience using computers, and able to learn to use new technology and software.

RemX

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Customer Service Agents

Sandy Springs, GA · On-site

$17/hr

Customer Service Agents Pay: $17 Location: Onsite Sandy Springs, GA Shifts available: 10am to 7pm ... Company Description The professional staffing division of EmployBridge, America's Leading Workforce ...

Hertz

Customer Service Associate

Atlanta, GA · On-site

$15/hr

Ensures that all corporate policies and procedures are administered and followed by all staff. Wage : $15.00/hr Qualifications: 3+ years of demonstrated experience in customer service, with ...

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All JobsPublix Customer Service Staff JobsPublix Customer Service Staff Jobs in Decatur, GA

Publix Customer Service Staff information

See Decatur, GA salary details

$10

$30

$89

How much do publix customer service staff jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for publix customer service staff in Decatur, GA is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $30.29 per hour, depending on experience, location, and employer.

What is a Publix customer service staff?

Publix Customer Service Staff are employees who assist customers with their shopping experience at Publix supermarkets. Their responsibilities include answering questions, helping locate products, handling returns and exchanges, and ensuring overall customer satisfaction. They may also assist with bagging groceries, managing customer complaints, and providing information about store promotions or policies. Excellent communication and problem-solving skills are essential for this role, as staff members are often the first point of contact for customers in the store.

What are the key skills and qualifications needed to thrive as a Publix customer service staff member?

To thrive as a Publix Customer Service Staff member, you need strong interpersonal skills, basic math capabilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and store inventory tools is typically required. Exceptional communication, patience, and problem-solving abilities help team members provide outstanding customer experiences. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and supporting a positive store environment.

What are some common challenges faced by Publix customer service staff, and how are they typically addressed?

Publix Customer Service Staff often encounter challenges such as handling high customer traffic during peak hours, addressing a wide range of customer concerns, and maintaining a positive attitude in fast-paced situations. These challenges are typically managed through thorough training, strong teamwork, and clear communication with supervisors and colleagues. Publix emphasizes a supportive work environment, where staff can rely on team leads for guidance and collaborate with other departments to resolve customer issues efficiently.

What is the difference between Publix Customer Service Staff vs Publix Cashier?

AspectPublix Customer Service StaffPublix Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer service counters, store aisles, and checkout areasCheckout lanes, cashier stations, and customer service desks
Employer & Industry UsageCommonly employed in grocery stores like Publix for customer interactionPrimarily employed at checkout counters in grocery stores

Publix Customer Service Staff and Cashiers both work in grocery store environments, often overlapping in customer interaction. Customer Service Staff typically handle a broader range of customer inquiries and assistance, while Cashiers focus mainly on checkout transactions. Both roles require similar credentials but differ in daily responsibilities.

What are popular job titles related to Publix Customer Service Staff jobs in Decatur, GA?

For Publix Customer Service Staff jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Publix Customer Service Staff jobs in Decatur, GA look for?

The top searched job categories for Publix Customer Service Staff jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Publix Customer Service Staff jobs?

Cities near Decatur, GA with the most Publix Customer Service Staff job openings:

Publix Customer Service Staff jobs near you
Infographic showing various Publix Customer Service Staff job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,840 per year, or $30.7 per hour.

Customer Service Representative

Unleashed Pet Resort

Alpharetta, GA • On-site

$13/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Job Type
Part-time
Description
Are you passionate about pets and love connecting with people who feel the same?
At Unleashed Doggy Daycare, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us.
What You'll Do:

  • Say Hello! Cheerfully greet pets and their humans when they arrive at our resort.
  • Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach.
  • Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly.
  • Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming
  • Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed.
  • Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs
  • Running Dogs: Escort our furry friends to play areas/kennels/etc.
  • Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized
  • Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients.
Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.
If you're the right candidate, we'd love for you to join our team! Benefits for all team members at Unleashed Doggy Daycare include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k! Pay starts at $13.00/hr.
Requirements
Our perfect customer service professional will embody these qualities:
  • Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor
  • Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!
  • Customer Service Background: Previous experience in a customer service role preferred, but not required-but a drive to meet and exceed client expectations is paramount
  • Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed.
  • Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village
  • Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift
  • Dog Lover: Passion for working with animals a must!

Salary Description
$13.00/hr

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