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Publix Customer Service Staff Jobs in Decatur, GA

Pharmacist - Full-time Floater

Covington, GA · On-site

$49.50 - $59.50/hr

... customers and associates * provide best-in-class pharmacy service to patients, empower your staff ... at Publix * inspire each team you work with to do the right thing, gaining buy in, and empowering ...

Pharmacist - Full-time Floater

Covington, GA · On-site

$49.50 - $59.50/hr

Description As a Publix Pharmacy Associate, you'll see how very satisfying it is to work for a ... customers and associates * provide best-in-class pharmacy service to patients, empower your staff ...

Customer Service

Lithia Springs, GA · On-site

$15.75 - $20.75/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

Customer Service

Alpharetta, GA · On-site

$16.50 - $22/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

Customer Service

Smyrna, GA · On-site

$16.75 - $22/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

Customer Service

Marietta, GA · On-site

$16 - $21.25/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

Customer Service

Powder Springs, GA · On-site

$16 - $21.25/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

Customer Service

Acworth, GA · On-site

$15.25 - $20/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

Be Seen First

We are seeking an experienced, high-energy Customer Service Representative (CSR) to be the ... All experienced staff. Very well rounded team members. Key Responsibilities * The Legacy Experience:

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Publix Customer Service Staff information

See Decatur, GA salary details

$10

$30

$89

How much do publix customer service staff jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for publix customer service staff in Decatur, GA is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $30.29 per hour, depending on experience, location, and employer.

What is a Publix customer service staff?

Publix Customer Service Staff are employees who assist customers with their shopping experience at Publix supermarkets. Their responsibilities include answering questions, helping locate products, handling returns and exchanges, and ensuring overall customer satisfaction. They may also assist with bagging groceries, managing customer complaints, and providing information about store promotions or policies. Excellent communication and problem-solving skills are essential for this role, as staff members are often the first point of contact for customers in the store.

What are the key skills and qualifications needed to thrive as a Publix customer service staff member?

To thrive as a Publix Customer Service Staff member, you need strong interpersonal skills, basic math capabilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and store inventory tools is typically required. Exceptional communication, patience, and problem-solving abilities help team members provide outstanding customer experiences. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and supporting a positive store environment.

What are some common challenges faced by Publix customer service staff, and how are they typically addressed?

Publix Customer Service Staff often encounter challenges such as handling high customer traffic during peak hours, addressing a wide range of customer concerns, and maintaining a positive attitude in fast-paced situations. These challenges are typically managed through thorough training, strong teamwork, and clear communication with supervisors and colleagues. Publix emphasizes a supportive work environment, where staff can rely on team leads for guidance and collaborate with other departments to resolve customer issues efficiently.

What is the difference between Publix Customer Service Staff vs Publix Cashier?

AspectPublix Customer Service StaffPublix Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer service counters, store aisles, and checkout areasCheckout lanes, cashier stations, and customer service desks
Employer & Industry UsageCommonly employed in grocery stores like Publix for customer interactionPrimarily employed at checkout counters in grocery stores

Publix Customer Service Staff and Cashiers both work in grocery store environments, often overlapping in customer interaction. Customer Service Staff typically handle a broader range of customer inquiries and assistance, while Cashiers focus mainly on checkout transactions. Both roles require similar credentials but differ in daily responsibilities.

What are popular job titles related to Publix Customer Service Staff jobs in Decatur, GA?

For Publix Customer Service Staff jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Publix Customer Service Staff jobs in Decatur, GA look for?

The top searched job categories for Publix Customer Service Staff jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Publix Customer Service Staff jobs?

Cities near Decatur, GA with the most Publix Customer Service Staff job openings:

Infographic showing various Publix Customer Service Staff job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,840 per year, or $30.7 per hour.

Regional Property Manager - Atlanta Division

Publix Super Markets, Inc.

Marietta, GA • On-site

$6.7K - $10K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,719 frontline employees who took The Breakroom Quiz

29th of 124 rated grocery stores


Job description

Description
The Real Estate Assets department owns and manages a portfolio of over 500 Publix-anchored properties. The department manages the portfolio in-house including Property Management, Lease Administration, Leasing, Acquisitions, and Asset Management teams. Within the department, the Regional Property Manager (RPM) manages properties in Publix's company-controlled real estate portfolio by overseeing the daily operations, maintenance, and financial performance of commercial properties.
On an almost monthly basis, the RPM travels to their assigned region to evaluate properties and maintain relationships with tenants and retail operations. This includes handling aged receivables, budgeting, and reviewing P&L's to ensure successful financial and operational performance. By performing physical inspections, including roof walks, and communicating with in-house maintenance personnel and other departments within Publix, the RPM helps to ensure a safe, clean, and convenient shopping environment for Publix customers. The Regional Property Manager reports to the Senior Manager Of Property Management - Assets.
What you'll do
  • ensure the successful operation and management of company-controlled assets within the RPM's designated territory
  • build and maintain strong tenant relationships while guaranteeing rent collection is in accordance with lease provisions
  • create, implement, and manage the annual operating budget for each of the RPMs' assets
  • perform due diligence for prospective asset acquisitions and support future day-to-day operations following property closing
  • manage and develop the Assistant Regional Property Manager by providing coaching and training for required job functions and preparing the associate for advancement

Additional Information
Publix Super Markets tops the list of privately-owned supermarkets in the US. We hold no long-term debt and continue to grow year after year. Publix and our associates excel in community involvement, volunteerism, and environmental sustainability. Our collective commitment to diversity has contributed to our success in being a great place to work and shop. It's satisfying to work for - and be an owner in - a Fortune 100 company that is widely recognized as a leader in the supermarket industry.
For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.
Year End Bonus
As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
Required Qualifications
  • bachelor's degree in real estate or business-related field or a combination of equivalent work, formal training, or certification experience
  • at least one year of Publix property management experience or at least three years in real estate management or leadership
  • willingness to operate a vehicle and have driving record verified
  • must be at least 20 years old, have a valid driver's license, and maintain an excellent driving record
  • strong knowledge of financial analysis and accounting principles
  • strong knowledge of real estate terminology and property management methods, processes, and principles
  • knowledge of local, county, and state government processes (e.g. code ordinances, violations, eminent domain)
  • excellent negotiation skills and persuasive thinking
  • excellent project management and problem-solving skills
  • ability to promote a positive service culture by anticipating needs, responding efficiently, and resolving issues professionally
  • ability to interpret and explain legal terms and documents
  • intermediate knowledge of Microsoft Word, Excel, and PowerPoint
  • basic knowledge of Microsoft Access
  • willingness and ability to climb on roofs
  • willingness and ability to travel including overnight, on a weekly basis, and for extended periods of time
  • willingness and ability to occasionally work evenings, weekends, and possibly holidays as business needs require
  • willingness and ability to be on call 24 hours a day, 7 days a week

Preferred Qualifications
  • master's degree in business, real estate or related area
  • five or more years of real estate and management experience with a background in commercial property management
  • CPM certification
  • knowledge of retail operations
  • intermediate knowledge of Microsoft Outlook, SharePoint, OneNote, OneDrive, and Teams
  • advanced knowledge of Microsoft Word, Excel, and PowerPoint
  • knowledge of Alteryx, Viewstar, GeoPortal, and Smartsheets
  • knowledge of SAP, Tririga (Compass), and Publix Property Portal

Benefits Information
  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

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