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Publix Customer Service Staff Jobs in Decatur, GA

Publix Pharmacy

Pharmacist - Full-time Floater

Covington, GA

$49.50 - $59.50/hr

... customers and associates * provide best-in-class pharmacy service to patients, empower your staff ... at Publix * inspire each team you work with to do the right thing, gaining buy in, and empowering ...

Publix Pharmacy

Pharmacist - Full-time Floater

Covington, GA · On-site

$49.50 - $59.50/hr

Description As a Publix Pharmacy Associate, you'll see how very satisfying it is to work for a ... customers and associates * provide best-in-class pharmacy service to patients, empower your staff ...

Publix Pharmacy

Pharmacist - Full-time Floater

Stockbridge, GA · On-site

$49.75 - $59.75/hr

Description As a Publix Pharmacy Associate, you'll see how very satisfying it is to work for a ... customers and associates * provide best-in-class pharmacy service to patients, empower your staff ...

McDonald's

Customer Service

Powder Springs, GA · On-site

$16 - $21.25/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

McDonald's

Customer Service

Smyrna, GA · On-site

$16.75 - $22/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

McDonald's

Customer Service

Lithia Springs, GA · On-site

$15.75 - $20.75/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

McDonald's

Customer Service

Alpharetta, GA · On-site

$16.50 - $22/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

McDonald's

Customer Service

Acworth, GA · On-site

$15.25 - $20/hr

... staffing, and scheduling employees. McDonald's USA has no control over employment matters at the ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

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All JobsPublix Customer Service Staff JobsPublix Customer Service Staff Jobs in Decatur, GA

Publix Customer Service Staff information

See Decatur, GA salary details

$10

$30

$89

How much do publix customer service staff jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for publix customer service staff in Decatur, GA is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Publix Customer Service Staff vs Publix Cashier?

AspectPublix Customer Service StaffPublix Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer service counters, store aisles, and checkout areasCheckout lanes, cashier stations, and customer service desks
Employer & Industry UsageCommonly employed in grocery stores like Publix for customer interactionPrimarily employed at checkout counters in grocery stores

Publix Customer Service Staff and Cashiers both work in grocery store environments, often overlapping in customer interaction. Customer Service Staff typically handle a broader range of customer inquiries and assistance, while Cashiers focus mainly on checkout transactions. Both roles require similar credentials but differ in daily responsibilities.

What is a Publix customer service staff?

Publix Customer Service Staff are employees who assist customers with their shopping experience at Publix supermarkets. Their responsibilities include answering questions, helping locate products, handling returns and exchanges, and ensuring overall customer satisfaction. They may also assist with bagging groceries, managing customer complaints, and providing information about store promotions or policies. Excellent communication and problem-solving skills are essential for this role, as staff members are often the first point of contact for customers in the store.

What are the key skills and qualifications needed to thrive as a Publix customer service staff member?

To thrive as a Publix Customer Service Staff member, you need strong interpersonal skills, basic math capabilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and store inventory tools is typically required. Exceptional communication, patience, and problem-solving abilities help team members provide outstanding customer experiences. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and supporting a positive store environment.

What are some common challenges faced by Publix customer service staff, and how are they typically addressed?

Publix Customer Service Staff often encounter challenges such as handling high customer traffic during peak hours, addressing a wide range of customer concerns, and maintaining a positive attitude in fast-paced situations. These challenges are typically managed through thorough training, strong teamwork, and clear communication with supervisors and colleagues. Publix emphasizes a supportive work environment, where staff can rely on team leads for guidance and collaborate with other departments to resolve customer issues efficiently.
What are popular job titles related to Publix Customer Service Staff jobs in Decatur, GA? For Publix Customer Service Staff jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Publix Customer Service Staff jobs in Decatur, GA look for? The top searched job categories for Publix Customer Service Staff jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Publix Customer Service Staff jobs? Cities near Decatur, GA with the most Publix Customer Service Staff job openings:
Publix Customer Service Staff jobs near you
Infographic showing various Publix Customer Service Staff job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,840 per year, or $30.7 per hour.

Pharmacist - Full-time Floater

Publix Pharmacy

Stockbridge, GA

$49.75 - $59.75/hr

Full-time

Re-posted 12 days ago

Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,667 frontline employees who took The Breakroom Quiz

27th of 122 rated grocery stores

Job description

As a Publix Pharmacy Associate, you'll see how very satisfying it is to work for a company that is passionately devoted to its customers, to its associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM (medication therapy management), and much more!
Publix is continually recognized as one of the best places in America to work; see why Publix should be part of your list of top places to work in Pharmacy. And, with growth potential of up to 50 new pharmacies per year, our promote from within culture allows for a rewarding career path into any one of the following areas: retail management, specialty pharmacy, out-patient hospital pharmacy, corporate or centralized pharmacy operations.
Your passion for health and wellness, combined with our reputation and commitment to excellence, are what sets Publix apart from the crowd. We know you want to make a career out of caring. We want your career to be with Publix Pharmacy. Join the team that pharmacists and patients feel good about.
In addition to the shared basic responsibilities of all Publix associates, a Floating Pharmacist's responsibilities include, but are not limited to, the following. As a Floating Pharmacist, you will:
  • provide dedication to each pharmacies success, by executing strategy, motivating and inspiring staff as the pharmacist-on-duty
  • set priorities to maximize contribution, executing daily tasks, supporting the team and building rapport with both customers and associates
  • provide best-in-class pharmacy service to patients, empower your staff in providing value and service through counseling, building personalized relationships, promoting customer loyalty, offering pharmacist led clinical services to improve health and wellness and preventative care through services available at Publix
  • inspire each team you work with to do the right thing, gaining buy in, and empowering the team to be accountable
  • provide enthusiasm for all new pharmacy initiatives at your assigned location
  • manage team performance, such as prescription promised time, by assigning tasks to ensure complex operational activities are met in a timely and efficient manner in the absence of the pharmacist-in-charge
  • use best practices to make sound business decisions while covering as the pharmacist-on-duty
  • be regarded as an expert on the pharmacy technology system and how it is used for both routine and complex prescription processing
  • mentor others on Publix pharmacy best practices to maximize sales, minimize shrink while meeting customers' needs, using programs such as auto refill and Sync Your Refills
  • proactively advance pharmacy clinical initiatives including Medication Therapy Management (MTM) and immunizations
  • maintain a flexible work-week schedule in order to meet the needs of our customers, and
  • assist in all other duties as assigned.

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