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Publix Customer Service Staff Jobs in Decatur, GA

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

Job Summary We a re seeking motivated, customer-focused individuals to join our team as Customer ... Ranked as one of the largest staffing firms in the US which is our primary service market; we also ...

Ultimate LLC

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Distribute keys to faculty, staff, and students. * Perform filing, records management, and clerical ... Strong customer service, interpersonal, organizational, telephone etiquette, recordkeeping ...

Da MaddHouze

Customer Service Representative

Cumberland, GA

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information ... Additional Information Job Benefits to Staffs: * salary. * Vacation days. * Sick, personal, and ...

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All JobsPublix Customer Service Staff JobsPublix Customer Service Staff Jobs in Decatur, GA

Publix Customer Service Staff information

See Decatur, GA salary details

$10

$30

$89

How much do publix customer service staff jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for publix customer service staff in Decatur, GA is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Publix Customer Service Staff vs Publix Cashier?

AspectPublix Customer Service StaffPublix Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer service counters, store aisles, and checkout areasCheckout lanes, cashier stations, and customer service desks
Employer & Industry UsageCommonly employed in grocery stores like Publix for customer interactionPrimarily employed at checkout counters in grocery stores

Publix Customer Service Staff and Cashiers both work in grocery store environments, often overlapping in customer interaction. Customer Service Staff typically handle a broader range of customer inquiries and assistance, while Cashiers focus mainly on checkout transactions. Both roles require similar credentials but differ in daily responsibilities.

What is a Publix customer service staff?

Publix Customer Service Staff are employees who assist customers with their shopping experience at Publix supermarkets. Their responsibilities include answering questions, helping locate products, handling returns and exchanges, and ensuring overall customer satisfaction. They may also assist with bagging groceries, managing customer complaints, and providing information about store promotions or policies. Excellent communication and problem-solving skills are essential for this role, as staff members are often the first point of contact for customers in the store.

What are the key skills and qualifications needed to thrive as a Publix customer service staff member?

To thrive as a Publix Customer Service Staff member, you need strong interpersonal skills, basic math capabilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and store inventory tools is typically required. Exceptional communication, patience, and problem-solving abilities help team members provide outstanding customer experiences. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and supporting a positive store environment.

What are some common challenges faced by Publix customer service staff, and how are they typically addressed?

Publix Customer Service Staff often encounter challenges such as handling high customer traffic during peak hours, addressing a wide range of customer concerns, and maintaining a positive attitude in fast-paced situations. These challenges are typically managed through thorough training, strong teamwork, and clear communication with supervisors and colleagues. Publix emphasizes a supportive work environment, where staff can rely on team leads for guidance and collaborate with other departments to resolve customer issues efficiently.
What are popular job titles related to Publix Customer Service Staff jobs in Decatur, GA? For Publix Customer Service Staff jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Publix Customer Service Staff jobs in Decatur, GA look for? The top searched job categories for Publix Customer Service Staff jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Publix Customer Service Staff jobs? Cities near Decatur, GA with the most Publix Customer Service Staff job openings:
Publix Customer Service Staff jobs near you
Infographic showing various Publix Customer Service Staff job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,840 per year, or $30.7 per hour.

Customer Service Representative

Stoner's Pizza Joint

Roswell, GA

$14.75 - $20/hr

Full-time

Re-posted 27 days ago

Job description

We are looking for a CSR to join our staff & serve America's Best Pizzas!

As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant.


Job Responsibilities include but are not limited to:


  • Greet and welcome customers to the restaurant 
  • Take orders, process payments, & customer phone calls
  • Resolve customers' concerns and answer customers' questions to your best ability
  • Maintain a positive attitude and calmly respond to customers' complaints
  • Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
  • Receiving in-the-moment coaching & hands-on training 
  • Assisting management with in-store tasks & other daily store duties
  • Prepare customer orders & help with kitchen prep activities 
  • Bag, box, wrap, & distribute orders 
  • Cleaning, maintaining, & stocking the showroom & kitchen 
  • Complying with the rules and regulations of the company

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