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Public Service Assistant Jobs in Virginia (NOW HIRING)

Didlake

Program Service Assistant

Manassas Park, VA · On-site

$37K - $46K/yr

Program Services Assistant Didlake, Inc. is a non-profit rehabilitation services organization. At ... Ability to present a positive, professional image to individuals served, coworkers, and the public.

Didlake

Program Service Assistant

Manassas, VA · On-site

$37K - $47K/yr

Why This Role Matters The Program Services Assistant plays a vital role in empowering individuals ... Ability to present a positive, professional image to individuals served, coworkers, and the public.

Didlake

Program Service Assistant

Manassas, VA · On-site

$37K - $47K/yr

Why This Role Matters The Program Services Assistant plays a vital role in empowering individuals ... Ability to present a positive, professional image to individuals served, coworkers, and the public.

Austintexas

About This Position Assistant Director, Austin Public Library Purpose: Under the direction of the ... These divisions include Central Library Services, Branch Library Services, Cataloging & Collection ...

Brooklynpubliclibrary

... public service excellence across BPL. Direct reports for this position include the Central Library Director, six Regional Directors, and an Administrative Assistant. This is a full-time, non-union ...

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All JobsPublic Service JobsPublic Service Assistant JobsPublic Service Assistant Jobs in Virginia

Public Service Assistant information

See Virginia salary details

$7

$16

$24

How much do public service assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for public service assistant in Virginia is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is a public service assistant?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a public service assistant?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are some common challenges public service assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

How to become a public service assistant?

To become a public service assistant, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some positions may require previous experience in customer service or administrative tasks, and familiarity with office software can be beneficial. Certification is not usually required but can enhance job prospects.

What are the most commonly searched types of Public Service jobs in Virginia?

The most popular types of Public Service jobs in Virginia are:

What cities in Virginia are hiring for Public Service Assistant jobs?

Cities in Virginia with the most Public Service Assistant job openings:

Public Service Assistant jobs near you
Infographic showing various Public Service Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,922 per year, or $16.8 per hour.

Customer Service Assistant

Loudoun County Government

Leesburg, VA • On-site

$17.50 - $24/hr

Other

Posted 7 days ago

Job description


Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.


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Introduction

Salary offers are based on information contained within the application and any attachments (licenses, certifications, etc.). Please ensure your profile and resume are up to date with all experience, education, and skills you wish to be considered.
Loudoun County Parks, Recreation & Community Services (PRCS) is dedicated to connecting all communities through exceptional people, parks, and programs. Our goal is to make Loudoun the community of choice through outstanding experiences while promoting diversity, equity, inclusion, and accessibility. We collaborate to deliver programs and community services that provide social, personal, economic, and environmental benefits to last a lifetime. Come be a part of something that matters!

Job Summary

Loudoun County's Department of Parks, Recreation, and Community Service is seeking qualified applicants for a full-time Customer Service Assistant. Following the directives of the designated supervisor, the individual is tasked with providing customer service and administrative support for the assigned department. This role is centered on providing services, information, and support to the public, while also managing daily tasks such as handling mail, phone communications, filing, registration, fee collection, counter assistance, and data entry administrative functions for the designated department. The Customer Service Assistant may issue work instructions or provide directions to volunteers and other designated personnel.
We are currently hiring for the following location(s):

  • Claude Moore Recreation & Community Center, Sterling, VA
Responsibilities include, but are not limited to:
  • Provides courteous and timely customer service to County staff, vendors, citizens, and other visitors; guides customers to the appropriate personnel.
  • Oversees the handling of files and records within the department; facilitates the retrieval and reproduction of necessary reports for the Department.
  • Oversees telephone communications within the office.
  • May carry out additional critical job responsibilities pertinent to the specific role and departmental assignment.
Hiring salary commensurate with experience.
Minimum Qualifications

High School diploma or equivalent and one (1) year of related work experience in a clerical position involving contact with the public and working with automated systems. Or the equivalent combination of education and experience.
Preferred Qualifications:

  • Bachelor's degree in Recreation, Leisure Studies, or related field
  • At least one (1) year of work experience in customer service and/or front desk operations ideally in a recreation or community center setting.
  • Experience working RecTrac Point-of-Sale System.
  • CPRP-Certified Park & Recreation Professional.
  • Bilingual skills are preferred.

Job Contingencies and Special Requirements

Must undergo criminal, credit, and DMV background checks. Driver's license must be valid, and driving record must be good. The driver's record may be subject to an annual review to ensure ongoing qualification.
The work schedule may be altered according to operational hours and can include both weekdays and weekends to fulfill business needs and address times of increased facility usage.

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Equal Employment Opportunity
Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation
Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at
703-777-0213 or email Human Resources.

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