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Public Service Assistant Jobs in Virginia (NOW HIRING)

Program Service Assistant

Manassas, VA · On-site

$37K - $47K/yr

Why This Role Matters The Program Services Assistant plays a vital role in empowering individuals ... Ability to present a positive, professional image to individuals served, coworkers, and the public.

About This Position Assistant Director, Austin Public Library Purpose: Under the direction of the ... These divisions include Central Library Services, Branch Library Services, Cataloging & Collection ...

... public service excellence across BPL. Direct reports for this position include the Central Library Director, six Regional Directors, and an Administrative Assistant. This is a full-time, non-union ...

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Human Services Assistant I

Stanley, VA

$35K - $45K/yr

Title Description- Human Services Assistant I is the entry level in the occupational group for ... customer service or general clerical work involving contact with the public OR any equivalent ...

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Public Service Assistant information

See Virginia salary details

$7

$16

$24

How much do public service assistant jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for public service assistant in Virginia is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is a public services assistant?

A public service assistant is a role that involves providing support and information to the public in government offices, libraries, or community centers. The job typically requires strong communication skills, customer service experience, and familiarity with office technology. Responsibilities may include answering inquiries, managing records, and assisting with administrative tasks.

What are Public Service Assistants?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are some examples of public service jobs?

Public service jobs include roles such as police officers, firefighters, teachers, public health workers, social workers, and government administrative staff. These positions often require specific certifications or training and involve serving the community or government agencies in various capacities.

What jobs will no longer exist in 2030?

Public Service Assistants are unlikely to see their roles eliminated by 2030, as they provide essential support in government and community services. However, some administrative and clerical jobs may decline due to automation and digital tools, requiring workers to develop skills in technology and data management. Overall, roles that rely heavily on routine tasks are at higher risk of automation, while those involving interpersonal skills and complex problem-solving will remain in demand.

What are some common challenges Public Service Assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What are the key skills and qualifications needed to thrive as a Public Service Assistant, and why are they important?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are the duties of a service assistant?

A Public Service Assistant typically performs customer service tasks such as assisting visitors, providing information, and handling inquiries. They may also manage administrative duties, maintain records, and support daily operations in public service environments, often requiring good communication skills and familiarity with relevant tools or systems.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

What are the most commonly searched types of Public Service jobs in Virginia? The most popular types of Public Service jobs in Virginia are:
What cities in Virginia are hiring for Public Service Assistant jobs? Cities in Virginia with the most Public Service Assistant job openings:
Infographic showing various Public Service Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,922 per year, or $16.8 per hour.

Graduate Communications and Administrative Assistant - Public Service Pathways Program (Student W...

The University of Virginia

Charlottesville, VA • Hybrid

$21/hr

Part-time

Posted 25 days ago


University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

205th of 614 rated colleges and universities


Job description

Overview:

The Public Service Pathways Program Graduate Communications and Administrative Assistant will provide support to staff in the Office of the Vice Provost for Academic Outreach and UVA Public Service partners (Student Affairs, Karsh Institute of Democracy, Center for Community Partnerships, Student Council, and Madison House) as they plan and carry out the Public Service Pathways undergraduate and graduate programs. This program is multifaceted and organized around these main missions:

The goals of the Public Service Pathways program are to:

  • Foster the development of a public service mindset where students understand and better define their collective charge and responsibility as citizens.
  • Create intentional communities of belonging around issues of public interest.
  • Curate existing public service, academic, career, personal advising, and experiential learning opportunities into a centralized program.

Responsibilities:

The success of this program is dependent upon close, open collaboration between many university departments and units, and the continual (re)evaluation of program elements based on student, staff, and faculty feedback. The Public Service Pathways Program Graduate Assistant will be expected to:

  • Oversee Pathways' newsletter creation by communicating with various University and Pathways stakeholders to ensure biweekly newsletters are accurate and informative.
    • Curate and create content for newsletters by interfacing with student leads of the Student Advisory Council.
    • Distribute newsletters to members of Public Service Pathways' advisory boards in a professional and timely manner.
  • Prepare written reports of program progress and collaborate in the creation and administration of program assessments using Qualtrics and Marketing Cloud and partner with the Office of University Assessment.
  • Continually update a new public-facing website reflecting the Pathways Program news and offerings as well as a new student engagement platform.
  • Manage the @uvaservice Instagram and social media.
  • Attend and actively participate in stakeholder meetings, attended by faculty, staff, and students.
  • Collaborate with university staff, faculty, and entire units in the design of undergraduate learning opportunities.
  • Other administrative duties as assigned.

Desired Qualities:

The Office for Academic Outreach is seeking an individual who is passionate about public service and student development, and who shares our team's belief that universities can and should be held accountable by the communities they impact. Any experience in a communications role would be extremely beneficial. Please apply if you are interested in learning more about higher education administration, assessment, student development, and the best practices of university-community engagement. The ability to write and speak with clarity as well as confidence before diverse audiences is critical. The ideal candidate should demonstrate flexibility and an ability to navigate ambiguity, as they will be joining a team responsible for leading a new undergraduate program and launching a graduate program. Hybrid meetings will be the standard for the majority of the work.

Duration and Effort:

This assistantship will occur during the Fall 2026 and Spring 2027 semesters, with the option to start in July 2026 (Specific start date to be determined by the graduate student and the Director of Public Service Pathways.) We are also eager to identify candidates who are interested and able to be in the position for multiple years during the span of their graduate program.

Compensation & Scheduling:

$21.00/hour for approximately 15-20 hours/week.

Mentoring & Career Development:

The position provides the opportunity for candidates to explore work in a variety of career fields and roles while also meeting leaders from across the University and Charlottesville community. The Public Service Pathways Program Graduate Assistant will be a major contributor to biweekly meetings of the entire Pathways planning team. The core of this team is comprised of staff from Academic Outreach, Student Affairs, Karsh Institute of Democracy, Center for Community Partnerships, Madison House, and the Alumni Association. The Associate Director for the Public Service Pathways program will be the direct supervisor for this student.

DEADLINE: Review of applications will begin on July 27 and continue on a rolling basis until the position is filled. Please include a resume and cover letter with your application.


MINIMUM REQUIREMENTS

Resume and Cover Letter.


Education: Bachelor's degree. Registered as a graduate student.
Experience: none
Licensure: None
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.


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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819