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Public Sector Jobs in Raleigh, NC (NOW HIRING)

Senior Enterprise Channel Account Manager, US Public Sector - Hybrid, Cary, North Carolinaor Washington, DC Remote We're a leader in data and AI. Through our software and services, we inspire ...

Senior Enterprise Channel Account Manager, US Public Sector - Hybrid, Cary, North Carolina or Washington, DC Remote We're a leader in data and AI. Through our software and services, we inspire ...

Account Executive North America

Raleigh, NC · On-site +1

$100K - $130K/yr

If you care deeply about strengthening democracy and love working with the public sector, this role is for you. You'll be a key driver of our growth in the US and Canada, signing new cities, and ...

Procurement Consultant

Raleigh, NC · On-site

$40 - $50/hr

Large, public sector organization seeking a Procurement Consultant to support procurement and contracting activities on an interim contract basis . This role partners with internal departments to ...

Showing results 21-40

Public Sector information

See Raleigh, NC salary details

$27.5K

$93.8K

$192.3K

How much do public sector jobs pay per year?

As of Aug 19, 2026, the average yearly pay for public sector in Raleigh, NC is $93,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,061.00 and $116,472.00 per year, depending on experience, location, and employer.

What is the public sector?

The public sector refers to the part of the economy that is controlled and operated by the government, including federal, state, and local agencies. It encompasses organizations and services such as public education, healthcare, law enforcement, transportation, and social services. Employees in the public sector work to serve the public interest and ensure the delivery of essential services. Public sector jobs often offer stability, benefits, and the opportunity to make a positive impact on society.

What are the key skills and qualifications needed to thrive in the public sector?

To thrive in the Public Sector, you need a strong understanding of public administration, policy analysis, and regulatory frameworks, often supported by a relevant degree or civil service examinations. Familiarity with government software systems, data analysis tools, and compliance procedures is typically required. Excellent communication, ethical judgment, and stakeholder management are vital soft skills for effective public service. These competencies ensure accountability, efficient service delivery, and positive community impact in government roles.

What are some common challenges faced by professionals working in the public sector and how can they be addressed?

Professionals in the public sector often navigate challenges such as bureaucratic processes, budget constraints, and balancing diverse stakeholder interests. These can lead to slower decision-making and require strong communication and adaptability. Addressing these challenges involves developing collaborative relationships, staying informed about regulatory changes, and embracing continuous improvement practices. Engaging in professional development and seeking mentorship within the organization can also help public sector employees thrive and advance in their careers.

What is the difference between Public Sector vs Public Administration?

AspectPublic SectorPublic Administration
CredentialsVaries; often includes degrees in public policy, administration, or related fieldsTypically requires degrees in public administration, political science, or related fields
Work EnvironmentGovernment agencies, nonprofit organizations, public institutionsGovernment offices, policy-making bodies, administrative agencies
Employer & Industry UsagePublic sector organizations, government departments, nonprofitsGovernment agencies, municipal, state, or federal levels

Public Sector refers broadly to all government and nonprofit organizations providing services to the public. Public Administration focuses specifically on the management and implementation of government policies and programs. While both roles work within government environments and often require similar credentials, Public Administration emphasizes policy execution and organizational management, whereas Public Sector encompasses a wider range of public service roles.

What is a career in the public sector?

A career in the public sector involves working for government agencies, departments, or organizations that provide public services. These roles often require knowledge of policies, regulations, and public administration, and may involve working regular hours with opportunities for job stability and benefits.

What cities near Raleigh, NC are hiring for Public Sector jobs?

Cities near Raleigh, NC with the most Public Sector job openings:

Infographic showing various Public Sector job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,846 per year, or $45.1 per hour.

Customer Success Manager (Public Sector)

Appian Corporation

Raleigh, NC

$125K - $250K/yr

Full-time

Posted 7 days ago


Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian's software platform with AI, robotic automation, Data Fabric, and other innovative technologies. You will gain a deep understanding of our customers' business goals, cultivate impactful relationships with stakeholders at different levels, positioning yourself as a trusted advisor and catalyst for their success.

Combining your understanding of customer needs, your business and technical aptitude, and deep expertise you will develop about Appian capabilities, you will enable customers to achieve their unique objectives through collaborative engagement with internal and external partners. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.

In this role, you will:

  • Uncover and shape each customer's business goals, translating them into prioritized, actionable plans and driving execution in close partnership with stakeholders.
  • Lead customer adoption by empowering clients to become self-sufficient in building, managing, and scaling Appian applications and solutions.
  • Establish yourself as a strategic partner and trusted advisor by aligning Appian's capabilities to customers' evolving business strategies.
  • Identify opportunities to expand Appian's footprint and articulate clear, data-backed business value cases for additional investment.
  • Monitor overall account health, proactively address risks, and remove barriers to successful adoption and long-term growth.
  • Develop joint roadmaps and success plans that deliver measurable outcomes and sustained impact.
  • Build deep expertise in Appian's products, implementation methodology, and best practices to guide customers effectively.
  • Recommend process improvements and technology solutions, including AI, that drive efficiency and business value.
  • Communicate confidently across technical teams, business stakeholders, and C-level executives.
  • Collaborate effectively with internal and external partners, mentor colleagues, and advocate for agile practices.

Basic Qualifications:

  • Bachelor's degree, ideally in a technical field.
  • 10+ years of combined experience in technology or technical consulting.
  • Proven ability to act as a trusted advisor and drive measurable business value for customers.
  • Demonstrable understanding of enterprise platforms and systems and how they can be used to solve business problems.
  • Excellent consulting, communication, and presentation skills with executive and technical audiences.
  • Strong organization and project management skills with close attention to detail.
  • Experience with agile software development practices.
  • Expected travel averages around 25%, with higher travel demands during select months.

Preferred Qualifications:

  • 5+ of experience within success management, program management, account management or advisory services.
  • Experience implementing, configuring, deploying, or testing enterprise technology solutions (SaaS/PaaS).
  • Strong understanding of system integration, data architecture, or enterprise architecture.

The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Base Salary Range
$125,000—$250,000 USD

Tools and Resources

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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