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Public Sector Jobs in Raleigh, NC (NOW HIRING)

Appian

Customer Success Manager (Public Sector)

Raleigh, NC · On-site

$125K - $250K/yr

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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every ...

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All JobsPublic Sector JobsPublic Sector Jobs in Raleigh, NC

Public Sector information

See Raleigh, NC salary details

$27.5K

$93.8K

$192.3K

How much do public sector jobs pay per year?

As of Aug 19, 2026, the average yearly pay for public sector in Raleigh, NC is $93,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,061.00 and $116,472.00 per year, depending on experience, location, and employer.

What is the public sector?

The public sector refers to the part of the economy that is controlled and operated by the government, including federal, state, and local agencies. It encompasses organizations and services such as public education, healthcare, law enforcement, transportation, and social services. Employees in the public sector work to serve the public interest and ensure the delivery of essential services. Public sector jobs often offer stability, benefits, and the opportunity to make a positive impact on society.

What are the key skills and qualifications needed to thrive in the public sector?

To thrive in the Public Sector, you need a strong understanding of public administration, policy analysis, and regulatory frameworks, often supported by a relevant degree or civil service examinations. Familiarity with government software systems, data analysis tools, and compliance procedures is typically required. Excellent communication, ethical judgment, and stakeholder management are vital soft skills for effective public service. These competencies ensure accountability, efficient service delivery, and positive community impact in government roles.

What are some common challenges faced by professionals working in the public sector and how can they be addressed?

Professionals in the public sector often navigate challenges such as bureaucratic processes, budget constraints, and balancing diverse stakeholder interests. These can lead to slower decision-making and require strong communication and adaptability. Addressing these challenges involves developing collaborative relationships, staying informed about regulatory changes, and embracing continuous improvement practices. Engaging in professional development and seeking mentorship within the organization can also help public sector employees thrive and advance in their careers.

What is the difference between Public Sector vs Public Administration?

AspectPublic SectorPublic Administration
CredentialsVaries; often includes degrees in public policy, administration, or related fieldsTypically requires degrees in public administration, political science, or related fields
Work EnvironmentGovernment agencies, nonprofit organizations, public institutionsGovernment offices, policy-making bodies, administrative agencies
Employer & Industry UsagePublic sector organizations, government departments, nonprofitsGovernment agencies, municipal, state, or federal levels

Public Sector refers broadly to all government and nonprofit organizations providing services to the public. Public Administration focuses specifically on the management and implementation of government policies and programs. While both roles work within government environments and often require similar credentials, Public Administration emphasizes policy execution and organizational management, whereas Public Sector encompasses a wider range of public service roles.

What is a career in the public sector?

A career in the public sector involves working for government agencies, departments, or organizations that provide public services. These roles often require knowledge of policies, regulations, and public administration, and may involve working regular hours with opportunities for job stability and benefits.

What cities near Raleigh, NC are hiring for Public Sector jobs?

Cities near Raleigh, NC with the most Public Sector job openings:

Public Sector jobs near you
Infographic showing various Public Sector job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,846 per year, or $45.1 per hour.

Principal Consultant (Public Sector)

Appian Corporation

Raleigh, NC • On-site

Full-time

Re-posted yesterday

Job description

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

We are seeking a Principal Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our public sector customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian's platform for our commercial clients. This includes working within an agile environment to understand our client's business processes and technical needs, launch new relational data models in production, developing APIs to integrate with multiple systems, partnering with Appian Architects and Technical Delivery Managers, and leading/mentoring consultants through fast-paced software implementations. You'll brainstorm AI use cases and implement Appian's AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client's technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

  • Passion for mentoring/developing others and experience leading teams through post-sale software implementation
  • Ability to work with clients to define business processes and gather functional and technical system requirements
  • Excellent communication skills, passion for technology and continuous learning, and affinity for asking "why" and solving the right problems
  • History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
  • Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
  • Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred

Basic qualifications:

  • US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
  • 7+ years of experience with hands-on software development or technical consulting
  • B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
  • Willingness to travel; 20% or less annually to support customer engagement

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