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Public Insurance Adjuster Jobs in Indiana (NOW HIRING)

Claims Adjuster- Bilingual

Jeffersonville, IN · On-site

$47K - $61K/yr

Ability to interface with the insured and other stakeholders concerning claims related matters. Investigate claims, evaluating each request to determine if AIG should approve or deny. Adjudicate and ...

Public Insurance Adjuster information

See Indiana salary details

$18.6K

$71.1K

$105.1K

How much do public insurance adjuster jobs pay per year?

As of Aug 25, 2026, the average yearly pay for public insurance adjuster in Indiana is $71,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a public insurance adjuster?

Public insurance adjusters are licensed professionals who help policyholders navigate the process of filing and settling insurance claims. Unlike company adjusters, who represent the insurance company, public adjusters work on behalf of the policyholder to ensure they receive a fair settlement. They assess damages, prepare claim documentation, and negotiate with insurers to maximize the payout. Public insurance adjusters typically charge a fee based on a percentage of the settlement. Hiring a public adjuster can be especially beneficial for large or complex claims.

What are the key skills and qualifications needed to thrive as a public insurance adjuster?

To thrive as a Public Insurance Adjuster, you need strong analytical skills, knowledge of insurance policies, and often a state-specific license or certification. Familiarity with claims management software, estimating tools like Xactimate, and digital documentation systems is typically required. Exceptional negotiation, interpersonal communication, and attention to detail help build trust with clients and effectively resolve claims. These skills are essential for accurately representing policyholders’ interests and ensuring fair claim settlements in a complex regulatory environment.

What are some common challenges faced by public insurance adjusters during the claims process?

Public insurance adjusters often encounter challenges such as negotiating with insurance companies, managing complex documentation, and ensuring clients understand the claims process. They must meticulously evaluate property damage, prepare detailed reports, and advocate for fair settlements, which can involve navigating disagreements or delays from insurers. Additionally, adjusters need strong communication and organizational skills to balance multiple cases while maintaining client trust and satisfaction throughout the claims process.

What is the difference between Public Insurance Adjuster vs Independent Insurance Adjuster?

AspectPublic Insurance AdjusterIndependent Insurance Adjuster
CredentialsLicensing required in most states, insurance knowledgeLicensing varies, often requires insurance or claims knowledge
Work EnvironmentWorks on behalf of policyholders, often in offices or on-siteWorks for insurance companies or as freelancers, on-site inspections
Employer & Industry UseHired by policyholders to negotiate claimsEmployed by insurance companies or as independent contractors
Search & Comparison IntentPublic Insurance Adjuster vs Independent Insurance Adjuster

The main difference between a Public Insurance Adjuster and an Independent Insurance Adjuster lies in whom they represent. Public Adjusters advocate for policyholders during claims, while Independent Adjusters typically work for insurance companies or as contractors. Both roles require licensing and insurance knowledge, but their work environment and employer relationships differ significantly.

Is hiring a public insurance adjuster a good idea?

Hiring a public insurance adjuster can be beneficial for policyholders who need assistance navigating complex insurance claims, as they advocate for the insured's interests and help maximize claim settlements. They typically have expertise in insurance policies, claim procedures, and may hold relevant certifications. However, their fees are usually a percentage of the settlement, so it is important to weigh the potential benefits against the costs.

What does a public insurance adjuster get paid?

Public insurance adjusters typically earn a fee based on a percentage of the insurance claim settlement, commonly ranging from 5% to 15%. Their income depends on the size of claims they handle and their experience, with some earning a substantial income for complex or large claims. They often work on a contingency basis and may need licensing and certification to practice legally.
Infographic showing various Public Insurance Adjuster job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $71,062 per year, or $34.2 per hour.

Field Adjuster - Indianapolis/South Bend, IN (Local Only)

Indianapolis, IN • On-site

Universal Property & Casualty Insurance Company
Insurance Services • 201 - 500 employees

$57K - $75K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

  • Employment Eligibility (e-Verify): English & Spanish
  • Right to work: English / Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions. The candidate for this position will need to live near Indianapolis or South Bend, Indiana.
The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Essential Job Functions

  • Communicate with independent adjusters and other experts to gather information on claims
  • Negotiate and explain settlements with the insured and/or their representatives
  • Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
  • Review and analyze written information
  • Knowledge of multiple policy forms
  • Prepare reports based on the policy language
  • Prepare detailed estimates of the damage
  • Understanding of estimating software
  • Rely on training and guidance from management to plan and accomplish goals
  • Experience writing Property estimates using Xactimate or related software
  • Ability to climb on ladders to inspect roofs
  • Ability to carry a 40-pound ladder
  • Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability

  • High School Diploma or GED
  • 2+ years property field adjusting experience
  • Working knowledge of Microsoft Office including Word, Excel and Outlook
  • Must possess Insurance License
  • Possession of other state license as required by management
  • Ability to work independently as well as a team player
  • Ability to multi-task
  • Computer savvy
  • Basic calculator skills
  • Working knowledge of ISO policies
  • Valid driver’s license
  • Wrapped Company vehicle provided
  • Bilingual preferred

#ZR

Benefit Highlights

  • Industry leading medical, dental and vision insurance plan
  • 401(k) Retirement Plan with a company match of 100%  on up to 5% of compensation (match is fully-vested immediately)
  • Generous PTO policy
  • Eligible for performance based bonuses