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Public Assistance Jobs in Indiana (NOW HIRING)

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Public Assistance information

What are the key skills and qualifications needed to thrive in public assistance, and why are they important?

To thrive in a Public Assistance role, you generally need a background in social services or a related field, with knowledge of public benefits programs and client eligibility processes. Familiarity with case management software, government databases, and eligibility determination systems is often required. Strong soft skills such as empathy, cultural sensitivity, and clear communication help build trust with clients and effectively address their needs. These abilities are essential for navigating complex situations, ensuring accurate support, and providing compassionate service to individuals in need.

What jobs qualify for public assistance?

Public assistance programs typically support low-income individuals in various jobs, including entry-level positions in retail, food service, healthcare, and administrative roles. Qualification depends on income level, household size, and employment status, with some programs requiring proof of employment or participation in job training. Eligibility criteria vary by program and location.

What are common responsibilities for someone working in public assistance?

Professionals in Public Assistance are typically responsible for assessing client eligibility, processing applications for benefits, and providing referrals to various community resources. Daily tasks often include interviewing applicants, maintaining accurate records, and helping clients navigate government and local aid programs. Collaboration with other social workers, case managers, and community organizations is common. This role involves both administrative work and direct client interaction, making adaptability and strong interpersonal skills important for success.

What is public assistance?

A Public Assistance job involves helping individuals and families access government-funded programs that provide financial aid, food assistance, housing support, and other essential services. Professionals in this role assess eligibility, process applications, and connect people with resources to improve their well-being. They often work in government agencies, nonprofits, or social service organizations to support communities in need. Strong communication, problem-solving skills, and knowledge of public policies are essential for success in this field.

What are the most commonly searched types of Public Assistance jobs in Indiana?

The most popular types of Public Assistance jobs in Indiana are:

What are popular job titles related to Public Assistance jobs in Indiana?

For Public Assistance jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Public Assistance jobs in Indiana look for?

The top searched job categories for Public Assistance jobs in Indiana are:

Public Assistance jobs near you
Infographic showing various Public Assistance job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Eligibility Assistant - Front Desk

Knowledge Services

Peru, IN • On-site

$14/hr

Other

PTO

Re-posted 22 days ago

Job description

Eligibility Assistant

Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.

This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.

If you are looking for a position that could be the start of your career, apply now for immediate consideration.

Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

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