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Patient Safety Specialist
R&K Enterprise Solutions, Inc. (R&K) is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) with core capabilities in Mission Support, Engineering and Logistics, Cybersecurity and Intelligence, Environmental and Emergency Management, Exercise and Training, and Defense Healthcare in support of our Defense, Intelligence, and Federal Civilian customers.
R&K supports the Defense Health Agency (DHA) Patient Safety Program (PSP). The DHA PSP is dedicated to providing safe, effective, evidence-based healthcare to beneficiaries. It seeks to develop a healthcare organization where proactive risk identification, data-driven assessment, and reliable processes are the foundation for safe care. R&K supports the DHA PSP by providing expertise and assistance in accomplishing the PSP objectives within DHA, AF Major Commands (MAJCOM) and Military Treatment Facilities (MTF).
R&K supports the DHA by providing highly qualified and experienced patient safety professionals at numerous MTFs and by providing training and training materials to foster a workplace-based safety cultural transformation, guided by our experts in patient safety.
Title: Patient Safety Specialist (PSS)
Location: Buckley Space Force Base, CO
Duration: Permanent / Full-Time
Clearance: Tier 1 (NACI) Investigative Clearance / Background Investigation
Start Date: Upon Approval
Requirements: The candidate shall meet the following qualifications:
Education: A bachelor's degree in nursing or healthcare related field.
Experience:

• Bachelor's level skills in written and oral communications, public speaking,
  and fosters positive interpersonal relationships.
• Four (4) years minimum experience in healthcare related field; military
  inpatient facility experience highly desired.
• Proficient skills in Microsoft Office (i.e., Outlook, Word, Excel, and
  PowerPoint).
• For PSS personnel with data analytic duties: basic skills in Microsoft Access,
  Visual Basic, Structured Query Language (SQL), related databases, and visual
  report design tools. Basic skills in quantitative and qualitative data analysis.
• The ability to work independently, organize time, and manage multiple
  projects simultaneously.
• The ability to pay attention to detail and the ability to effectively communicate
  PS concepts to leadership and DHA safety.
• Experience with patient safety aspects of healthcare accreditation is highly
  desirable. PSSs without such experience must become familiar with PS
  accreditation requirements.
• Documented experience with performing Comprehensive Systematic Analysis
  (CSAs) and Proactive Risk Assessment (PRAs). Proficient in applying analytical
  and evaluative methods and techniques to a broad range of functional areas
  related to Lean Six Sigma and other commercial quality/performance improvement practices documented.
• The ability to work collaboratively with Risk Manager (RM) and Quality

Duties:
5.5 PSS Services TASKS include:
5.5.1 Task 1: Provide support with planning, developing, implementing, and coordinating a
facility-based PS Program that supports and advances DHA Strategic Healthcare safety and
reliability objectives, in compliance with DHA PM 6025.13 Vol. 2 and PS Implementation Guide.
5.5.2 Task 2: Serve as the PS Subject Matter Expert (SME) resource in the facility and provide
advice to all levels of personnel to ensure proper implementation of the program.
5.5.3 Task 3: Develop an Annual PS Program report completed in coordination with DHA
Annual Report requirements.
5.5.4 Task 4: Collaborate on items/issues related to event prevention, risk identification, risk
assessment, and risk control with facility functions. These functions include, but are not limited
to: Executive Committee of the Medical Staff (ECOMS), Nurse Executive Function (NEF), RM,
QM, Performance Improvement (PI), Infection Prevention (IP), Facilities Management (FM),
Safety, Medical Logistics, Medical Equipment Management Office (MEMO), Medical
Equipment Repair Center (MERC), Information Management/Information Technology (IM/IT),
Education and Training (E/T), Pharmacy and Therapeutics (P&T), and Bioenvironmental
Engineering (BE).
5.5.5 Task 5: Report MTF patient safety events according to DHA PM 6025.13 Vol 2 and PS
Implementation Guide. Contractor personnel shall analyze the reporting process and events,
recommend appropriate actions, and consult with quality, risk, credentials, and PI managers as
appropriate.
5.5.6 Task 6: Collect, collate, analyze, and provide data from facility event reviews, CSAs,
PRAs, and other sources via a variety of communication forums. Make recommendations and
disseminate information to appropriate facility committees and individuals for PS improvement
purposes.
5.5.7 Task 7: Collaborate with the facility RM on event analysis. Review Potentially
Compensable Event (PCE) cases for potential PS concerns. Collaborate and advise regarding any
written items that may contain PS information requiring protection under Title 10 USC Chapter
55, Section 1102- Confidentiality of Medical Quality Assurance Records: Qualified Immunity
for Participants.
5.5.8 Task 8: Provide support to the facility with process improvement activities in support of
the organizational safety and quality goals as it relates to patient safety. Collaborate with the
facility PI manager on the use of analytical tools (e.g., flowcharting and statistical process
control) in PS activities. In small facilities, Provide support to the facility PI manager in support
of organizational patient safety and quality goals.
5.5.9 Task 9: Provide support with the development, planning, and coordination of a
comprehensive PS education program in support of DHA PS Goals. Educate all levels of MTF
on the PS Program, their role in creating DHA patient safety, more reliable care, and processes
for risk identification, assessment, and control.
5.5.10 Task 10: At the facility level, provide ongoing PS education to include new employee
orientation, workplace-based refresher training, in-service training on key PS topics, and one-on one
consultations. Typical training topics might include building a culture of PS, reliability, and accountability; implementing current NPSGs; using PI tools for PS measurement, team training
and application; important literature updates in PS; and using the JPSR system for reporting PS
events.
5.5.11 Task 11: Refresher Training - Conduct annual standardized PS education refresher
training (if required by DHA). Consult with DHA Education and Training office to ensure PS
education refresher training for attendees is updated in the Competency Assessment Folder or as
documented according to standard MTF process.
5.5.12 Task 12: Provide support in preparing an FMEA/PRA every 18 months and provide
support to the MTF in the performance of PI projects as it relates to patient safety. PI projects
performed using Lean Six Sigma, HPRA or other DHA approved methodologies are acceptable
as per the current version of the DHA-PM 6025.13. PI projects are demonstrated by use of data
and analytic tools to track improvement. Projects driven by CSAs, FMEA/PRAs, or other safety
event analyses are acceptable provided the data is tracked to validate performance. MTF
Leadership approval for FMEA, the Contractor shall send to the DHA appropriate area (Network
or as directed in current DHA PM/Implementation Guide) within 30 business days of
completion.
5.5.13 Task 13: Provide support to Government personnel with implementing and monitoring
The Joint Commission (TJC) NPSGs within their facilities, annually.
5.5.14 Task 14: Provides Monthly Executive Report to MTF Commander. At a minimum, the
report should include information in the standardized report template. The report may contain
additional information at the Commander's request.
R&K Enterprise Solutions is an equal opportunity employer encouraging individuals with disabilities and veterans to apply.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: (757) 534-9170
Email: admins@randkes.com
Equal Opportunity Employer, including disabled and veterans.
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