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Psa Jobs in Decatur, GA (NOW HIRING)

Cortavo

MSP Project Management Leader

Atlanta, GA · On-site

$120 - $160/hr

Experience with Halo PSA or a comparable PSA platform * Experience with Microsoft 365, Azure, networking, and cybersecurity projects Estimated Usage of Time * 30% Team Leadership (1:1s, coaching ...

Destiny's Child Inc.

CNA-HHA

Atlanta, GA · On-site

$12.50 - $13/hr

Destiny 's Child Inc., CNA's, Home Health Aides, PSA's/PCA's, Companion-Sitters and Coordinators are known as a Direct Support Professional, (DSP). Destiny's Child Inc. is looking for qualified ...

Cortavo

MSP Project Management Leader

Atlanta, GA · On-site

Experience with Halo PSA or a comparable PSA platform * Experience with Microsoft 365, Azure, networking, and cybersecurity projects Estimated Usage of Time * 30% Team Leadership (1:1s, coaching ...

Velosio

Product Manager

Atlanta, GA · On-site

Experience with Microsoft Dynamics 365 Business Central and project accounting / PSA solutions * Ability to translate business needs into actionable technical requirements * Familiarity with Agile ...

Finastra

Services Engagement Manager

Atlanta, GA · On-site

Comfortable using CRM/PSA tools (e.g., Salesforce, PSA/time entry tools), Excel-based pricing models and document version control. Behavioral attributes: * Highly organized, detail-oriented, and able ...

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How much do psa jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for psa in Decatur, GA is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.44 per hour, depending on experience, location, and employer.

What are some typical challenges a Patient Services Assistant may face when managing patient flow in a busy healthcare environment?

As a Patient Services Assistant, one of the main challenges is effectively coordinating patient check-ins, scheduling, and supporting medical staff during high-traffic periods. Balancing multiple tasks—like answering phones, assisting patients with paperwork, and ensuring accurate data entry—requires strong organizational skills and the ability to remain calm under pressure. Successful PSAs often develop efficient routines and clear communication strategies to help maintain a steady workflow and provide excellent patient service, even during peak times.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, usually supported by a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and electronic health records is commonly required. Excellent communication, empathy, and the ability to multitask help PSAs provide outstanding patient support and work efficiently with healthcare teams. These skills are crucial for ensuring smooth patient flow, accurate information management, and a positive experience for both patients and staff.

What is a PSA?

PSAs, or Public Service Announcers, are professionals who create and deliver messages intended to inform or educate the public about important issues, events, or services. They often work in broadcasting, such as radio or television, and may also develop scripts and coordinate with organizations to ensure the message reaches the target audience. Their work helps promote public awareness and can cover topics like health, safety, community events, and social issues.
What are popular job titles related to Psa jobs in Decatur, GA? For Psa jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Psa jobs in Decatur, GA look for? The top searched job categories for Psa jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Psa jobs? Cities near Decatur, GA with the most Psa job openings:
Psa jobs near you
Infographic showing various Psa job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $31,116 per year, or $15 per hour.

MSP Project Management Leader

Cortavo

Atlanta, GA • On-site

$120 - $160/hr

Other

Posted 4 days ago

Job description

Job Overview:

The Project Management Leader is responsible for leading Cortavo's Project Management team and ensuring the successful delivery of customer implementations and professional services projects. This role oversees day-to-day project operations, develops project managers, manages project priorities, and partners closely with Engineering, Service Desk, Client Success, Sales, and Billing to deliver an exceptional customer experience.

This is a hands-on leadership position. The Project Management Leader is expected to coach the team, remove roadblocks, improve operational processes, monitor project health, and serve as the escalation point for customer implementations. While they may occasionally manage strategic projects, their primary responsibility is building a consistent, scalable project delivery function through their team.

The Project Management Leader reports directly to the Chief of Staff and indirectly to the CEO.

Responsibilities: Team Leadership
  • Lead, coach, and develop the Project Management team through regular 1:1s, performance feedback, and career development
  • Set clear expectations, priorities, and performance goals for Project Management team
  • Conduct hiring, onboarding, performance evaluations, and corrective action as needed
  • Foster a culture of ownership, accountability, collaboration, and continuous improvement
  • Balance workloads and ensure projects are appropriately assigned
Project Delivery
  • Oversee the successful execution of customer projects, including:
  • New client onboarding
  • Microsoft 365 and Azure migrations
  • Infrastructure upgrades
  • Security implementations
  • Office relocations
  • Hardware deployments
  • Network projects
  • Professional services engagements
  • Serve as the primary escalation point for implementation issues
  • Ensure customer expectations are managed appropriately throughout delivery
  • Monitor the health of the project portfolio and proactively identify risks
  • Review project plans, milestones, budgets, and resource assignments
  • Conduct post-project reviews to identify lessons learned and process improvements.
  • Remove blockers and escalates issues when appropriate
  • Standardize project documentation, templates, and workflows
  • Drive adherence to established project management processes and SOPs
  • Partner with leadership on resource planning and project forecasting
Cross-Functional Collaboration

Partner closely with:

  • Sales
  • Review project scope during handoffs
  • Identify implementation risks before project kickoff
  • Improve sales-to-delivery transitions
  • Engineering
  • Coordinate technical resources
  • Resolve scheduling conflicts
  • Improve implementation quality
  • Client Success
  • Ensure successful customer transitions
  • Support expansion opportunities following project completion
  • Finance & Billing
  • Ensure projects are ready for billing
  • Improve project profitability
  • Track change orders and scope adjustments
Process Improvement
  • Continuously improve the effectiveness of the project management team by:
  • Identifying operational bottlenecks
  • Improving project templates and documentation
  • Streamlining project workflows
  • Increasing resource utilization
  • Reducing implementation delays
  • Improving cross-functional communication
  • Recommend improvements to leadership based on project performance data
Reporting & Metrics
  • Maintain visibility into department performance through regular reporting on key metrics, including:
  • Active projects
  • Project backlog
  • Resource capacity
  • On-time delivery
  • Customer satisfaction
Required Skills & Qualifications
  • Bachelor's degree or equivalent experience
  • 5+ years of project management experience in an MSP, IT services, or technology consulting environment
  • 2+ years of experience leading or mentoring project managers or project coordinators
  • Proven experience managing multiple concurrent customer implementations
  • Strong understanding of managed services delivery and customer onboarding
  • Excellent organizational, communication, and leadership skills
  • Ability to prioritize competing demands in a fast-paced environment
Preferred Qualifications
  • PMP certification
  • ITIL Foundation certification
  • Experience with Halo PSA or a comparable PSA platform
  • Experience with Microsoft 365, Azure, networking, and cybersecurity projects
Estimated Usage of Time
  • 30% Team Leadership (1:1s, coaching, performance management, hiring)
  • 30% Project Delivery (status reviews, prioritization, removing blockers, customer escalations)
  • 15% Process Improvement (templates, SOPs)
  • 15% Cross-Functional Collaboration (engineering, sales, client success, accounting)
  • 10% Resource Planning & KPI Reporting
Work Environment
  • Competitive salary, as well as employer, contributed health benefits
  • Hybrid work schedule
  • Access to a Company cell phone plan
  • A seat on an energetic team that collaborates and pushes each other to be better
  • A fast-paced but cooperative environment with endless potential for growth
  • Celebration events for team and Company successes throughout the year
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