Psa Customer Service Jobs in Indiana (NOW HIRING)

HGC Industries is a worldwide leader in designing and manufacturing gaskets, sealing surfaces, and stamping. For over 50 years, our customers have trusted us to fulfill their advanced sealing & stamping requirements. We provide technical sealing and stamping solutions to customers around the globe through our excellence in engineering, technology, manufacturing, and customer service. Our mission is to create gaskets and components that satisfy the most complex manufacturing challenges and provide high-quality products and services to the world at a reasonable cost.

At HGC, our employees are the foundation of our success. We encourage our employees to use their strengths, expertise, and determination to deliver on our commitments and achieve individual growth. When you join HGC Industries, you become part of a diverse and collaborative team that drives beyond the ordinary and provides cutting-edge solutions.   

JOB OVERVIEW:
As a Material Prep Operator, your primary responsibility is to support the mission and Core Values of Hoosier Gasket by preparing materials for production runs on a daily, timely basis.  To ensure that all production orders are prepped and processed to press on time for production. Ensuring customer demands and quality standards are met according to HGC guidelines.

ESSENTIAL FUNCTIONS: 

• Assuring all factory orders are prepped down and to press on time.
• Assuring that the correct material and thickness are pulled according to the order. 
• Assuring that materials are being prepped down to the correct measurements required on the
• factory order by using a tape measure to verify the measurements.
• Assure thickness is being checked before, during, and after prepping stages and according to the HGC Sampling Table for Lot Acceptance.
• Constantly monitor quality results, pay attention to detail, and report any defects.
• Assuring that materials are being prepped down for the correct Press Areas and moved to that area.
• Read and use Calibers, Micrometers, Tape measures, and Durometers.
• Learn different materials and thicknesses as well as cutting instructions for each press bank.
• Pull materials out and into the inventory racks.
• Logging materials in and out of the inventory logbooks.
• Set up different material prep machines, such as Power Knives, Sheeter, Slitter, and PSA table.
• Operate forklifts to deliver cut material to press areas.
• Follow written and verbal directions.
• Correctly fill out paperwork for each run.
• Ensure work area is clean and free of obstruction. 
• Regular, reliable attendance. 
• Interacting and working well with co-workers and management. 
• Other duties as assigned

REQUIRED SKILLS AND ABILITIES:                                                                                                                    

• Basic math skills, including addition, subtraction, multiplication, and percentages
• Strong interpersonal and customer service skills
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Excellent time management skills and ability to efficiently manage priorities and tasks based on importance 
• Excellent organizational skills and attention to detail
• Adaptability skills to effectively manage demands, frequent changes, delays, or unexpected events
• Ability to work self-sufficiently to ensure accuracy and quality of tasks 
• Ability to navigate and resolve internal or external situations effectively and resourcefully
• Ability to work effectively in a fast-paced environment
• Ability to establish and maintain effective relationships with customers, co-workers, and HGC Industries stakeholders
• Ability to demonstrate accuracy and thoroughness and monitor their work to ensure quality
• Ability to effectively manage both emotional and social intelligence
• A strong willingness to learn new processes and procedures will help the individual be successful at HGC
• Ability to follow HGC safety and security guidelines when operating and using company equipment and materials

QUALIFICATIONS:

• High School Diploma/GED preferred
• Previous manufacturing experience a plus
• Ability to read and write effectively in English to understand work instructions and complete required documentation.

PHYSICAL DEMANDS: 

• Standing for extended periods 5-10 hours per day
• Walking for long periods 1-5 hours per day
• Ability to sit (based on position and department) 1-5 hours per day
• Twisting, bending, reaching, and engaging in rapid reflex movements for up to 10 hours a day
• Circumduction, pushing, pulling, reaching, and engaging in rapid flex movements with both arms up to 10 hours a day
• Occasionally stoop, kneel, crouch, and crawl
• Occasionally lift and carry objects (30 lbs. maximum)
• Occasionally climb/use a ladder

            
ENVIRONMENTAL CONDITIONS:
Manufacturing plant and office employees can/will be exposed to noise, dirt, dust, fumes, odors, chemicals, and other airborne particles.

TRAVEL REQUIREMENTS: None

COMPENSATION: $17.75/hour based on experience 

CLASSIFICATION: Full-Time, Non-Exempt

SCHEDULE: Monday through Friday, 6:00am to 2:30pm

LOCATION:  (On-Site, Indianapolis (Martindale-Brightwood area)         

SIGN-ON BONUS: Take advantage of our sign-on bonus opportunity—earn $200 after your first 90 days, $300 after 6 months, and $500 after reaching your 1-year anniversary with the company.

HGC Industries provides equal employment opportunities to all qualified employees and applicants. We prohibit discrimination and harassment of any type. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics protected by federal, state, and local laws. 

** This job description summarizes the typical job functions. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties required by the employee. Duties, responsibilities, and functions may differ from those outlined in this job description and may change at any time.