Provost Office Jobs (NOW HIRING)

Salary: $52,000.00 - $56,000.00 Annually
Location : Springfield, MA
Job Type: Full-time 12 months 35 hours
Job Number: 00424
Department: Academic Affairs
Opening Date: 08/04/2026
Description
The Executive Assistant provides executive leadership level and confidential support for the Office of the Provost. This role ensures the efficient operation of the Office by managing schedules, communication, records, contracts, and logistics by exercising professionalism and attention to detail within an environment that prioritizes kindness and mutual respect. This position serves as a liaison between the Provost and internal and external stakeholders and is instrumental in supporting the strategic initiatives and priorities of the College's academic mission.
Responsibilities
- Provide executive level support to the Office of the Provost, including scheduling meetings, logistical support for meetings, answering phones, ensuring webpages are up to date, managing paper and electronic correspondences, utilizing Word and Excel as needed, maintain paper and electronic filing systems, maintain electronic records of affiliation agreements opening/dating/sorting mail, processing electronic signature needs, manage office supplies.
- Process payments such as standard engagement agreements, purchase orders, one-time payments, and check requests and reconcile associated budget expenditures, balances, and account transfers.
- Provide organizational support for all academic affairs events during the academic year including Faculty Institutes, Distinguished Professor of Humanics Lecture and meetings, Academic Awards Ceremony, Dinner for Tenured and Promoted Faculty, Scholars in Action Day, as well as other events that may take place at Springfield College.
- Manage all logistics including partnering with marketing to create programs and invitations, registration forms, organizing food and beverage, and purchasing awards and supplies.
- Primary responsibility for Commencement Weekend including interface with the MassMutual Center, notification of prospective graduates, update and monitor My Graduation information page on PrideNet, prepare the annual Commencement Guide booklet and send to all prospective graduates and their families, coordination of all logistics, call meetings and develop agendas for the Commencement Committee, serve on and manage the Student Greet Selection Committee and process.
- Manage the writing of the Commencement script with Marketing for use by the platform party as well as sections of the Commencement program to be distributed to faculty, students, parents and families at the ceremony.
- Create marching order instructions for platform party and faculty, seating chart for stage, and information needed for Commencement Rehearsal.
- Prepare and manage records of all annual faculty salary agreements and revisions, prepare offers for faculty hires.
- Manage faculty salary information for summer school and adjunct faculty during the fall and spring semesters; in conjunction with Human Resources, establish policies and procedures for hiring new adjuncts and ensure that staff in both the deans' and department offices adhere to the approved guidelines; manage new faculty hiring process; prepare Academic Affairs publications including Faculty and Adjunct Faculty handbooks as well as working with Institutional Research to provide faculty data and assist in the preparation of the year Fact Book; Work closely with the Office of Human Resources on issues related to faculty hires, resignations, retirements, and compensation, as well as with Office of Administration and Finance to ensure the accuracy of faculty salaries, account numbers, and assigned departments.
- Provide detailed reports each year that include faculty compensation adjustments, chair stipends, auxiliary stipends, and changes in rank and/or department, adjusted salaries for faculty on phased retirements, and all other types of salary adjustments.
- Maintain faculty database of positions and salaries; manage notification of, and files for tenure, promotions and sabbaticals.
- Prepare reports from the database for internal and external uses, including annual AAUP Faculty Salary Survey, and faculty data sections of CUPA Faculty Salary Survey and IPEDs.
- Provide school deans with annual reports including faculty evaluation dates, faculty due to apply for tenure and min-probation review, and salary and status reports of all faculty in each school. Calculate and track annual salary increases; track faculty search requests.
- Prepare and manage records of Graduate Fellows/Graduate Associates in Academic Affairs.
- Collaborate with the Director of Student Employment to communicate with supervisors, develop and send out offer letters to positions in Academic Affairs, and enter tuition waivers into Banner.
- Manage development of contracts and correspondence with external fellowship funding organizations.
Qualifications

• Bachelor's degree required; Master's degree preferred in Communication, Business Management or related field.
• 3+ years of progressive executive-level support experience, preferably in higher education or nonprofit settings.
• High degree of integrity and confidentiality;
• Exceptional organizational and office management skills;
• Strong interpersonal skills and willingness to interact with all constituencies of the College;
• Ability to prioritize and manage multiple projects concurrently.
• Demonstrated experience coordinating communications, events, and projects.
• High proficiency in Microsoft Office (Word, Excel, PowerPoint);
• Proficiency in NContracts, Google Suite, Banner

Knowledge, Skills & Abilities

• Outstanding organizational skills and attention to detail.
• High emotional intelligence and discretion in managing confidential information.
• Strong initiative and proactive problem-solving abilities.
• Ability to work independently and collaboratively across teams.
• Professional demeanor and polished communication skills.
• Flexibility to work occasional evenings and weekends for campus events.

At Springfield College we offer competitive and generous benefit options for employees and their families.

• Tuition benefits for employees and dependents
• Tuition exchange program for dependents
• Generous paid time off benefits
• Paid Sick Leave Benefits
• 403(b) retirement plan (TIAA) with a generous college match
• Medical, Dental and Vision plan(s)
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Accounts (health care expenses and dependent care)
• Life and accident insurance plans
• Long-term disability
• Optional voluntary benefits
• Employee Assistance Program (EAP)
• Wellness benefits and programs
• Free use of our state-of-the-art Wellness Center

Part-time employees earn pro-rated holiday, vacation and sick leave.
To learn more about our Benefit Package, visit our page.