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Provider Services Associate Jobs in Massachusetts

Boston College

Student Services Associate

Newton, MA · On-site

$24.78 - $30.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Student Services Associate Reporting to the Assistant Director, Student Support Services, the ... Whether requests come in-person, by phone, or email she/he aims to provide a friendly and ...

Squaremouth

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Associate At HUB International, we believe the best workplaces do more than offer a ... Provide meeting/conference call notes to CRM, recapping key discussion points and action items.

ThreePDS Inc.

Guest Services Associate

Pittsfield, MA · On-site

$16.50 - $20/hr

Guest Services Associate Amazing Guest Services Opportunity at Healthcare Facility in Pittsfield ... Exemption forms are available in Trio/Downloadable Forms (Both forms REQUIRE Provider/Religious ...

HUB International

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Associate We currently have an opportunity for a Client Services Associate to join ... Provide meeting/conference call notes to CRM, recapping key discussion points and action items.

Squaremouth

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Associate We currently have an opportunity for a Client Services Associate to join ... Provide meeting/conference call notes to CRM, recapping key discussion points and action items.

Boston College

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether requests come in-person, by phone, or email she/he aims to provide a friendly and ... Associates support more than 100,000 customer service activities each year The nature of the role ...

Boston College

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether requests come in-person, by phone, or email she/he aims to provide a friendly and ... Associates support more than 100,000 customer service activities each year The nature of the role ...

Opensity Solutions

Office Services Associate

Boston, MA · On-site

$24.16/hr

Our mission is to provide modernized technology platforms, elevated technology support, and ... Office Services Associate * Location: Boston, MA 02116 * Schedule: Monday - Friday, 8:00 AM - 5:00 ...

K2services

Office Services Associate

Boston, MA

$24.16/hr

Provide excellent customer service and consultation skills. * Manage multiple projects and ... Associate degree preferred Technical Skills * Proficiency in Microsoft Outlook, Word, and Excel

Rosie's Place Inc

Essential Services Associate

Boston, MA · On-site

$25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain ... The Essential Services Associate is expected to work onsite at Rosie's Place during their work week ...

HUB International Limited

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s ... Provide meeting /conference call notes to CRM, recapping key discussion points and action items.

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Provider Services Associate information

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are the most commonly searched types of Provider Services jobs in Massachusetts?

The most popular types of Provider Services jobs in Massachusetts are:

What are popular job titles related to Provider Services Associate jobs in Massachusetts?

For Provider Services Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Provider Services Associate jobs in Massachusetts look for?

The top searched job categories for Provider Services Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Provider Services Associate jobs?

Cities in Massachusetts with the most Provider Services Associate job openings:

Provider Services Associate jobs near you
Infographic showing various Provider Services Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Student Services Associate

Boston College

Newton, MA • On-site

$24.78 - $30.96/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Boston College rating

8.7

Company rating: 8.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

55th of 618 rated colleges and universities

Job description

Student Services Associate

Reporting to the Assistant Director, Student Support Services, the Student Services Associate is part of the backbone of the Office of Student Services, the central administrative unit for Boston College's eight schools, 800+ faculty, and over 14,000 undergraduate and graduate students. Working in a highly collaborative and fast-paced environment, she/he is the front line when it comes to answering questions and resolving issues ranging from student registration, financial aid, and billing, to auxiliary services including parking and ID cards. Whether requests come in-person, by phone, or email she/he aims to provide a friendly and professional experience and superior service. In addition to the public-facing role, she/he also handles back-end processing. This end-to-end approach ensures that each Associate understands the full scope of what is needed to resolve issues, from initial contact to successful follow-up. Back-end tasks support all aspects of the Office of Student Services, including loan certification and disbursement, student account analysis, financial advising and outreach, cashiering, payment reconciliation, and first year orientation. New hires are adequately extensively trained to be efficient and effective in providing first-response resolutions, and ongoing professional development reflects the university's values commitment to continuous improvement. The nature of the role demands excellent organizational skills and a commitment to accuracy and follow-through, as well as the ability to prioritize different kinds of work throughout the day. As the face of the University, product and process knowledge are critical, as is an orientation that centers on the Office's mission to provide flawless service to student, faculty, and members of the BC community for whom Associates support more than 100,000 customer service activities each year.

Hiring Range: $24.78/hr to $30.96/hr. Pay rate commensurate with relevant experience. Requirements B.A. preferred. Two to three years of experience in a fast-paced, multi-tasking office environment with exposure to federal or state regulated programs, preferably in a university setting.

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
  • Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.

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