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Provider Services Associate Jobs in Georgia (NOW HIRING)

Pediatrix

Patient Services Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out ...

Pediatrix

Patient Services Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out ...

Pediatrix

Patient Services Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out ...

Pediatrix

Patient Services Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out ...

TransPerfect

Client Services Associate

Atlanta, GA

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... Initiate all project related work by providing detailed budget, schedule and instructions to the ...

Semantix

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... Initiate all project related work by providing detailed budget, schedule and instructions to the ...

Hyatt Place Augusta

Guest Services Associate

Augusta, GA · On-site

$11.50 - $14/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role ...

Hyatt Place Augusta

Guest Services Associate

Augusta, GA

$11.50 - $14/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role ...

Raines Inc

Guest Services Associate

Augusta, GA · On-site

$13.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role ...

HYATT Hotels

Guest Services Associate

Augusta, GA · On-site

$13.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role ...

Hyatt Place Augusta

Guest Services Associate

Augusta, GA · On-site

$11.50 - $14/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role ...

Hyatt Place Augusta

Guest Services Associate

Augusta, GA

$13.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role ...

powerwell

$13.50 - $16.50/hr

Environmental Services Associate Location: Piedmont Wellness Center Type: Part-Time (Evening ... days of hire (provided by Power Wellness). • Must possess excellent inter-personal and ...

powerwell

$13.50 - $16.50/hr

Environmental Services Associate Location: Piedmont Wellness Center Type: Part-Time (Evening ... days of hire (provided by Power Wellness). • Must possess excellent inter-personal and ...

powerwell

$13.50 - $16.50/hr

Environmental Services Associate Location: Piedmont Wellness Center Type: Part-Time (Evening ... days of hire (provided by Power Wellness). • Must possess excellent inter-personal and ...

powerwell

$13.50 - $16.50/hr

Position Title: Environmental Services Associate Location: Piedmont Wellness Center Type ... days of hire (provided by Power Wellness). • Must possess excellent inter-personal and ...

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Provider Services Associate information

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are the most commonly searched types of Provider Services jobs in Georgia?

The most popular types of Provider Services jobs in Georgia are:

What are popular job titles related to Provider Services Associate jobs in Georgia?

For Provider Services Associate jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Provider Services Associate jobs in Georgia look for?

The top searched job categories for Provider Services Associate jobs in Georgia are:

Provider Services Associate jobs near you
Infographic showing various Provider Services Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Patient Services Associate

Pediatrix

Cumming, GA • On-site

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Pediatrix rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Overview
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
  • Welcome patients and visitors in a professional, friendly manner.
  • Register and check in patients; verify demographic and insurance information.
  • Collect copayments and outstanding balances.
  • Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
  • Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
  • Confirm, reschedule, and communicate changes or delays promptly.
  • Manage high-volume incoming calls using proper telephone etiquette.
  • Record accurate messages and route inquiries to appropriate team members.
  • Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
  • Review and update patient demographics and insurance information.
  • Verify insurance eligibility and benefits prior to appointments.
  • Obtain and document pre-authorizations and referrals as required.
  • Communicate coverage issues or policy changes to patients before visits.
  • Assist patients with insurance inquiries and time of service payment expectations.
  • Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
  • Prepare daily clinic schedules and complete chart prep for upcoming appointments.
  • Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
  • Provide compassionate assistance and resolve patient concerns promptly.
  • Ensure patient confidentiality and compliance with HIPAA regulations.
  • Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
  • High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
  • 2-3 years recent experience in a related position in medical office setting preferred
  • Strong computer knowledge (Microsoft office) preferred
  • Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
  • Knowledge of medical terminology
  • Superior customer service skills
  • Excellent verbal and written communication
  • Ability to work in a fast-paced environment
  • Ability to work on multiple projects at one time
  • Ability to work as a team player
  • Ability to prioritize responsibilities and meet deadlines
  • Ability to work in a high stress environment.

Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers.
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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