ZipRecruiter

Log In

1

Provider Relations Jobs in Chicago, IL (NOW HIRING)

Genex

Provider Relations Manager, MRS

Schaumburg, IL · On-site

This position is responsible for direct oversight of provider relations representatives working in a call-center environment. Handles hiring, coaching, and overall management of a team of 10-12 ...

next page

Showing results 1-20

People also search for

All JobsProvider Relations JobsProvider Relations Jobs in Chicago, IL

Provider Relations information

See Chicago, IL salary details

$14

$28

$42

How much do provider relations jobs pay per hour?

As of May 28, 2026, the average hourly pay for provider relations in Chicago, IL is $28.75, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $32.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Provider Relations specialist, and why are they important?

To thrive as a Provider Relations specialist, you need a solid understanding of healthcare administration, provider network management, and a bachelor’s degree in a related field. Familiarity with claims processing systems, customer relationship management (CRM) software, and knowledge of healthcare regulations are commonly required. Strong interpersonal, negotiation, and problem-solving skills help facilitate effective communication and resolve issues between providers and payers. These skills ensure smooth collaboration, regulatory compliance, and high-quality service delivery within healthcare networks.

How does a Provider Relations professional typically collaborate with healthcare providers to resolve issues or concerns?

Provider Relations professionals often serve as the main point of contact between healthcare organizations and network providers. They work closely with physicians, clinics, and hospitals to address any questions or concerns related to contracts, claims processing, or service delivery. Regular communication, both in-person and via digital channels, allows them to identify issues early and provide solutions that align with organizational policies. This collaborative approach helps maintain strong relationships, ensures provider satisfaction, and supports network efficiency.

What are provider relations?

Provider relations refer to the department or professionals within a healthcare organization or insurance company who manage the relationship between the organization and its network of healthcare providers, such as doctors, hospitals, and clinics. Their responsibilities typically include onboarding new providers, negotiating contracts, resolving disputes, ensuring compliance with policies, and communicating updates or changes. Effective provider relations are vital for ensuring quality patient care, maintaining provider satisfaction, and streamlining administrative processes.

What is the difference between Provider Relations vs Provider Network Specialist?

AspectProvider RelationsProvider Network Specialist
CredentialsTypically requires healthcare administration or related certificationsOften requires similar healthcare or insurance certifications
Work EnvironmentOffice-based, interacting with providers and internal teamsOffice or remote, focusing on network management and provider onboarding
Employer & Industry UsageHealth insurance companies, healthcare organizationsHealth plans, insurance providers, healthcare networks
Search & Comparison IntentUnderstanding roles in provider relations and network managementDifferences between provider relations and network specialist roles

Provider Relations professionals focus on building and maintaining relationships with healthcare providers, ensuring communication and compliance. Provider Network Specialists primarily manage provider networks, onboarding, and network adequacy. While both roles work closely within healthcare and insurance settings, Provider Relations emphasizes relationship management, whereas Provider Network Specialists concentrate on network operations and provider data management.

What are the most commonly searched types of Provider Relations jobs in Chicago, IL? The most popular types of Provider Relations jobs in Chicago, IL are:
What are popular job titles related to Provider Relations jobs in Chicago, IL? For Provider Relations jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Provider Relations jobs in Chicago, IL look for? The top searched job categories for Provider Relations jobs in Chicago, IL are:
Provider Relations jobs near you
Provider Relations Manager, MRS

Provider Relations Manager, MRS

genex

Schaumburg, IL

Other

Posted 12 days ago

Job description

This position is responsible for direct oversight of provider relations representatives working in a call-center environment. Handles hiring, coaching, and overall management of a team of 10-12 direct reports. Also responsible for meeting all team goals around provider call volumes, hold times, and effectively answering provider inquiries on reviewed medical bills.

Main responsibilities will include but are not limited to:

Manages staff, including hiring, performance management, coaching, and employee records retention.

Ensures provider relations representatives are meeting daily call stats including call volume and resolution time.

Answers escalated inquiries

Ensures team is returning voice messages within 24 hours.

Runs weekly reports detailing customer provider call volume.

Provides ongoing education and training to staff to ensure they are up-to-date on our bill review workflows and state regulations.

Other duties as assigned.

Qualifications:

College degree preferred.

Prior lead, supervisor or management experience required.

Prior call center experience preferred.

Experience in medical bill review or workers' compensation claims highly desirable.

Apply