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Provider Relations Manager Jobs in Dow, IL (NOW HIRING)

First Student, Inc.

Labor Counsel

Saint Louis, MO · On-site

Serve as a subject matter expert, providing day to day guidance on Labor Relations and related ... Ability to multitask, prioritize and manage multiple assignments while meeting deadlines. * Ability ...

First Student

Labor Counsel

Saint Louis, MO

Serve as a subject matter expert, providing day to day guidance on Labor Relations and related ... Ability to multitask, prioritize and manage multiple assignments while meeting deadlines. * Ability ...

Crisp Recruit

Intake Manager

Saint Louis, MO · On-site

Are you ready to lead and inspire a team toward excellence in client intake and relations? Can you ... Strong ability to coach, motivate, and provide corrective feedback, with a focus on improving team ...

PharMerica

Employee Relations Advisor

Saint Louis, MO · On-site

This role is responsible for managing routine to moderately complex employee relations cases and ... The Advisor proactively identifies trends and provides guidance that strengthens organizational ...

MasterCard

Director, Employee Relations

O Fallon, MO · On-site

... and provide recommendations to senior leaders. Deliver training and coaching to HR and business ... Proven project management skills with demonstrated ability to manage global projects. Experience ...

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All JobsProvider Relations JobsProvider Relations Manager JobsProvider Relations Manager Jobs in Dow, IL

Provider Relations Manager information

See Dow, IL salary details

$32.7K

$74K

$127.1K

How much do provider relations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for provider relations manager in Dow, IL is $74,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $94,800.00 per year, depending on experience, location, and employer.

What does a provider relations manager do?

A Provider Relations Manager serves as the main point of contact between healthcare providers, such as doctors or hospitals, and insurance companies or healthcare organizations. They work to build and maintain strong relationships, address concerns, and ensure effective communication. Their responsibilities include negotiating contracts, resolving issues related to claims or services, and supporting providers with onboarding and training. Ultimately, they help ensure providers and organizations work together efficiently to deliver quality care to patients.

How does a provider relations manager typically collaborate with healthcare providers to resolve issues or concerns?

Provider Relations Managers frequently serve as the main point of contact between healthcare organizations and their provider networks. They collaborate closely with providers to address operational concerns, such as claims processing, contract questions, or compliance matters. This often involves organizing regular meetings, conducting site visits, and facilitating communications between internal teams and providers to ensure high service levels and mutual understanding. Strong relationship-building and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a provider relations manager, and why are they important?

To thrive as a Provider Relations Manager, you need a strong background in healthcare administration, contract negotiation, and provider network management, often supported by a bachelor’s degree in health administration or a related field. Familiarity with healthcare claims systems, provider databases, and regulatory compliance tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and effective communication help build and maintain strong provider partnerships. These competencies ensure successful collaboration, network expansion, and the delivery of high-quality healthcare services.

What is the difference between Provider Relations Manager vs Provider Relations Specialist?

AspectProvider Relations ManagerProvider Relations Specialist
CredentialsBachelor's degree, experience in healthcare or insuranceSimilar credentials, often entry to mid-level experience
Work EnvironmentSupervisory roles, strategic planning, team managementOperational support, provider communication, data entry
Employer & Industry UsageHealth insurance companies, healthcare providersHealth plans, insurance firms, healthcare organizations
Search & Comparison IntentHigher-level responsibilities, management rolesOperational tasks, provider communication roles

The Provider Relations Manager typically oversees provider relations teams, focusing on strategy and relationship management. The Provider Relations Specialist handles day-to-day provider communication and support. Both roles require healthcare knowledge, but the manager position involves more leadership and strategic planning.

What cities near Dow, IL are hiring for Provider Relations Manager jobs?

Cities near Dow, IL with the most Provider Relations Manager job openings:

Provider Relations Manager jobs near you
Infographic showing various Provider Relations Manager job openings in Dow, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $74,043 per year, or $35.6 per hour.

Provider Relations Manager - Cigna Healthcare - Remote - KS, MO

Saint Louis, MO

Cigna
Health Care and Social Assistance • 10K+ employees

8.3

Company rating: 8.3 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

40th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Cignaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week: Overland Park, KS or St. Louis, MO.

In order to support the business and due to the assigned Book of Business, we are planning to hire a candidate from Kansas or Missouri.

SUMMARY

The Provider Relations Manager / Provider Relations Lead Analyst, is an external provider facing role with account management responsibilities for a medium to low complex book of business. The role is accountable for the overall provider experience by working in collaboration with matrix partners to drive on-going service improvements, understand, articulate and resolve service impacts, and drive the overall provider strategic planning solutions. This individual is empowered within their scope to make decisions as it pertains to the experience with Cigna, is required to have local market knowledge and visibility, builds and continuously improve the relationship between Cigna and the provider.

DUTIES AND RESPONSIBILITIES

  • Accountable for the end-to-end provider experience and overall service delivery for assigned Book of Business aligned to medium to low complex providers

  • Leads, collaborates, and supports local market direction as it relates to improving the provider experience

  • Creates and maintains individual provider strategic action plans

  • Proactively identify new opportunities and risks for providers at market or national level and drives resolution

  • Exercises good judgment and discretion to support the provider experience

  • Responsible for capturing, documenting, and sharing market intelligence; use market intelligence to develop and drive strategic improvements

  • External facing with providers in assigned BOB

  • Collect, analyze, interpret, translate and distribute provider informatics, reports, dashboards

  • Track and monitor performance guarantees for assigned BOB

  • Promotes Provider Index score improvement through proactive and effective service and support of network

  • Review provider reports/dashboard with individual providers

  • Proactively educate providers on Cigna's business objectives, standard operating procedures, policies and programs to influence behavior and how to work with Cigna

  • Serve as a provider advocate both internally and externally

  • Understands and applies service culture principles and methodology

  • Serves as a provider advocate both internally and externally

  • Serves in a consultative role or subject matter expert to key matrix partners

  • Develops and participates in presentations to existing and prospective providers and/or clients

  • Serves as advocate in external community, representing CIGNA to medical societies and external provider associations.

  • Manage joint operating committees, including agenda development, facilitating appropriate meeting participation and follow up activities

PREFERRED QUALIFICATIONS

  • Bachelor's degree or higher strongly preferred or equivalent work experience required.

  • 5+ years of experience in provider relations highly preferred.

  • Claims administration experience is highly preferred.

  • Solid root cause analysis with claims issues is highly preferred.

  • Experience with MS Office (Word, Outlook, PowerPoint) is highly preferred.

  • Solid experience with Excel (to include pivot tables and VLOOKUP) is highly preferred.

  • Knowledge of other systems include Proclaim, Facets and PWB would be preferred.

  • Understanding of medical insurance products and associated provider issues is highly preferred.

  • Ability to lead cross-functional partners to a common goal.

  • Demonstrated excellent oral, written, interpersonal, analytical, and negotiation skills.

  • Ability to work in a matrix environment.

  • Travel may be required (up to 25%)

CORE COMPETENCIES

  • Organizational savvy, Plans and aligns, Collaborates, Communicates Effectively, Interpersonal Savvy, Tech Savvy,Being Resilient, Action oriented, Decision quality, Customer Focus, Builds Networks, Instills Trust


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 66,600 - 111,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

Social media

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