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Provider Operations Manager Jobs in Towson, MD (NOW HIRING)

Jetson Home

Field Operations Manager

Columbia, MD

$110K - $120K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Conduct site visits to provide support, coaching, and quality assurance for active installation ...

Marriott

Rooms Operations Manager

Baltimore, MD

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Provides excellent customer service by being readily available/approachable for all guests. Strives ...

Deloitte

Deployment & Operations Manager

Baltimore, MD · On-site

Provide fact-based perspectives on tradeoffs, sequencing, and feasibility * Act as proxy for the ... operations, and/or thought leadership project management * Demonstrated LSHC industry experience

Hertz

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service ...

PetSmart Careers

Retail Operations Manager

Abingdon, MD · On-site

$19.82 - $36.80/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart Careers

Retail Operations Manager

Abingdon, MD · On-site

$19.82 - $36.80/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Abingdon, MD · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Abingdon, MD · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

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Provider Operations Manager information

See Towson, MD salary details

$29.7K

$60.8K

$113.5K

How much do provider operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for provider operations manager in Towson, MD is $60,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $74,200.00 per year, depending on experience, location, and employer.

What is a provider operations manager?

A Provider Operations Manager is responsible for overseeing the daily operations and performance of healthcare provider networks within an organization. They ensure that providers comply with company policies, regulatory requirements, and quality standards. Their duties often include managing provider onboarding and credentialing processes, resolving operational issues, and improving provider relations. By streamlining these processes, they help maintain efficient healthcare delivery and enhance patient outcomes.

What are the key skills and qualifications needed to thrive as a provider operations manager?

To excel as a Provider Operations Manager, you need strong leadership abilities, analytical skills, and a background in healthcare administration—often supported by a bachelor’s or master’s degree in a related field. Familiarity with healthcare management software, data analytics tools, and compliance systems such as HIPAA is typically required. Exceptional communication, problem-solving, and relationship-building skills help you coordinate effectively with providers and internal teams. These competencies are crucial for ensuring operational efficiency, regulatory compliance, and high-quality service delivery in healthcare organizations.

What are some common challenges faced by provider operations managers, and how can they be addressed?

Provider Operations Managers often encounter challenges such as streamlining communication between healthcare providers and administrative teams, ensuring compliance with regulatory standards, and optimizing operational workflows. Addressing these challenges requires implementing clear protocols, leveraging technology for data management, and fostering a collaborative team environment. Proactive problem solving and continuous training are also key to adapting to evolving regulations and maintaining efficient operations.

What is the difference between Provider Operations Manager vs Provider Network Coordinator?

AspectProvider Operations ManagerProvider Network Coordinator
CredentialsBachelor's degree, industry certifications often preferredHigh school diploma or equivalent, relevant certifications beneficial
Work EnvironmentOffice-based, managerial oversight, strategic planningOffice or remote, administrative support, coordination tasks
Employer & Industry UsageHealth insurance companies, healthcare providersHealthcare networks, insurance providers, provider organizations

The Provider Operations Manager typically oversees broader operational functions, including strategy and team management, while the Provider Network Coordinator focuses on maintaining provider relationships and network logistics. Both roles are essential in healthcare organizations but differ in scope and responsibilities.

What are popular job titles related to Provider Operations Manager jobs in Towson, MD?

For Provider Operations Manager jobs in Towson, MD, the most frequently searched job titles are:

What job categories do people searching Provider Operations Manager jobs in Towson, MD look for?

The top searched job categories for Provider Operations Manager jobs in Towson, MD are:

What cities near Towson, MD are hiring for Provider Operations Manager jobs?

Cities near Towson, MD with the most Provider Operations Manager job openings:

Provider Operations Manager jobs near you
Infographic showing various Provider Operations Manager job openings in Towson, MD as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,791 per year, or $29.2 per hour.

SENIOR HUMAN RESOURCES OPERATIONS MANAGER

Columbia Association

Columbia, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Columbia Association rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

109th of 256 rated facilities management

Job description

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.
Senior Human Resources Operations Manager
Position Summary
The Senior Human Resources Operations Manager provides operational leadership and management of the HR Operations Team across HRIS operations, benefits and leave administration, compensation and classification, compliance, audit readiness, workforce administration, recruiting administration, and employee relations support. The role guides HR operational and HRIS escalations and helps ensure consistent, compliant, service-focused HR practices that support team members, team leaders, and effective HR service delivery.
Essential Functions
HR Operations Leadership and Service Delivery
  • In alignment with the Director of HR, Diversity & Inclusion, manage the HR Operations team and align service delivery, workforce priorities, team member support, and operational decisions with organizational goals.
  • Lead, coach, and develop assigned HR team members while reinforcing accountability, execution, collaboration, cross-training, and operational reliability.
  • Oversee HR ticketing and case management practices, including triage, escalation, resolution tracking, service expectations, communications, self-service resources, and reporting.

HRIS Operations Oversight
  • Provide operational leadership to manage the execution of Dayforce HRIS operations to support HR operations and related HR technologies, including input on business rules, workflow governance, reporting priorities, data stewardship, configuration direction, testing strategy, and HR technology roadmap planning.
  • Manage the HRIS Partner and HRIS Analyst as part of the HR Operations team to ensure technology solutions support HR Operations, Payroll, Benefits, Recruiting, Compliance, and workforce administration needs.
  • Provide significant first-level approval for HRIS business process changes, compliance-related system decisions, reporting standards, and cross-functional HR technology initiatives.
  • Provide operational leadership for HRIS Operations and related HR systems, including workflows, configuration priorities, reporting, testing, access recommendations, and HR business requirements.
  • Use HR data, ticket trends, workforce analytics, audit findings, and stakeholder feedback to identify root causes, strengthen controls, and improve service delivery

Benefits, Leave, Compensation, and Lifecycle Administration
  • Provide operational leadership across the following HR administration areas, with responsibility focused on coordination, execution oversight, process consistency, and service delivery:
  • Health and welfare benefits, leave, workers' compensation, unemployment administration, accommodations, wellness, and related team member support programs.
  • Job architecture, classification review, FLSA coordination, salary grade alignment, internal equity review, merit administration, personnel action controls, recruiting administration, onboarding, performance workflows, status changes, separations, communications, and lifecycle reporting.

Compliance, Risk, and Team Member Relations Support
  • Maintain compliance and audit readiness through documentation controls, policy review, personnel record integrity, reporting support, audit response, quality checks, and follow-up on identified gaps.
  • Lead employee relations support for complex or sensitive workplace matters, including accommodations under the ADAAA, investigations, separations, terminations, performance administration, documentation, and team leader coaching.

Additional Responsibilities
Cross-Functional Partnership and Planning
  • Partner with HR leadership, Payroll, Finance, IT, HRIS, Legal, Learning and Organizational Development, senior leadership, and team leaders to coordinate implementation plans, clarify ownership, and support complex HR initiatives.
  • Support the development, documentation, and tracking of HR department goals, initiatives, owners, timelines, and progress updates using designated enterprise tools.

Documentation, Training, and Continuous Improvement
  • Lead HR business process documentation, SOPs, workflow standardization, communications, training materials, cross-training, and knowledge sharing to improve consistency and scalability.
  • Monitor regulatory developments, HR trends, and emerging practices to support continuous improvement, compliance, and effective HR service delivery.

Required Knowledge, Skills, and Abilities
  • Comprehensive understanding of HR operations, compliance, workforce management, benefits, team member support, and system-enabled service delivery.
  • Ability to translate policies, compliance requirements, workforce needs, and business processes into practical workflows, communications, system requirements, and job aids.
  • Sound judgment, discretion, and confidentiality when handling sensitive workforce, payroll, benefits, leave, medical, team member relations, compliance, compensation, and HRIS information.
  • Strong communication, facilitation, relationship-building, coaching, analytical, problem-solving, and change management skills.
  • Proficiency with Microsoft 365, Dayforce or comparable HRIS, reporting and analytics tools, Smartsheet, workflow/project management technology, HR ticketing/case management tools, and digital HR service platforms.

Education and Experience
Education: Bachelor's degree in human resources, Business Administration, Organizational Development, Public Administration, Labor/Employee Relations, or related field required. Master's degree in a related field preferred.
Experience: 10 years of progressively responsible human resources experience required, including senior-level experience in HR management, compliance, HRIS functional oversight, benefits, leave, compensation and classification, team member relations, workforce administration, or HR service delivery. Minimum of five years of people leadership experience required.
Licenses/Certifications: Professional certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent strongly preferred. Smartsheet certification or completion of required workflow/project management training may be required based on departmental standards.
Physical Demands
This position primarily requires sitting, standing, walking, using a computer, reviewing information on screens and in documents, and communicating by phone, email, virtual meeting tools, and in person. The team member must be able to occasionally lift or move files, supplies, or equipment weighing up to 25 pounds.
Work Environment
Work is generally performed in an office or hybrid office environment with routine use of computers, phones, shared workspaces, and virtual meeting tools. The position may require local travel to Columbia Association worksites and properties, extended hours, and occasional evening or weekend work based on business needs, audit timelines, investigations, system implementations, or other operational priorities.
The salary range for this position is $145K to $155K. The actual salary offered will depend on the overall qualifications of the individual applicant for the position and the budgeted amount for the role. CA offers a positive, fun work environment and a generous benefits package. Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.
Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non-discrimination, CA's mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That'swhy we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.

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