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Provider Engagement Jobs in Florida (NOW HIRING)

Zelis

Provider Care Representative

Saint Petersburg, FL · On-site

Position Overview The Provider Engagement Representative proactively engages Zelis Payments clients enrolled in virtual payment card products in an effort to convert enrollment to ZAPP EDGE product ...

Zelis

Provider Care Representative

Saint Petersburg, FL · Hybrid

$16 - $19.25/hr

Position Overview The Provider Engagement Representative proactively engages Zelis Payments clients enrolled in virtual payment card products in an effort to convert enrollment to ZAPP EDGE product ...

LIBERTY DENTAL

Senior Staff Dentist

Tampa, FL · On-site +1

$175K - $185K/yr

This position offers the opportunity to influence care quality and provider engagement across Commercial, Medicare Advantage, and Medicaid programs while contributing to meaningful oral health ...

Cypfer

Engagement Manager

Miami, FL · On-site

The Engagement Manager oversees complex client engagements related to cybersecurity, digital ... Provide expert guidance on cyber resilience, digital risk identification, risk mitigation ...

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Provider Engagement information

What is a provider engagement?

A Provider Engagement job focuses on building and maintaining relationships with healthcare providers to ensure they are informed, engaged, and supported in delivering quality care. Responsibilities often include provider education, communication, problem-solving, and collaboration with internal teams to enhance provider experience. These roles exist in healthcare organizations, insurance companies, and managed care settings. Success in provider engagement requires strong communication, organizational, and relationship-management skills.

What does a typical day look like for a provider engagement professional?

A typical day as a Provider Engagement professional involves communicating with healthcare providers to address their needs, answering questions about network participation, and ensuring compliance with organizational guidelines. You’ll often analyze provider feedback, coordinate with internal teams like credentialing or contracting, and develop strategies to improve provider satisfaction and network quality. The work is dynamic and collaborative, requiring you to juggle multiple projects and solve challenges as they arise. This variety makes the role both engaging and impactful, while offering regular opportunities to build long-term professional relationships.

What are the key skills and qualifications needed to thrive in provider engagement, and why are they important?

To thrive as a Provider Engagement professional, you need a background in healthcare administration, strong relationship management skills, and a solid understanding of provider network operations. Familiarity with Customer Relationship Management (CRM) systems, provider directories, and compliance regulations is often required, and certifications in healthcare management can be beneficial. Exceptional communication, problem-solving, and negotiation skills make you stand out in this position. These competencies are crucial for effectively building partnerships, resolving provider concerns, and enhancing network performance within complex healthcare environments.

What are the most commonly searched types of Provider Engagement jobs in Florida?

The most popular types of Provider Engagement jobs in Florida are:

What are popular job titles related to Provider Engagement jobs in Florida?

For Provider Engagement jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Provider Engagement jobs in Florida look for?

The top searched job categories for Provider Engagement jobs in Florida are:

What cities in Florida are hiring for Provider Engagement jobs?

Cities in Florida with the most Provider Engagement job openings:

Provider Engagement jobs near you
Infographic showing various Provider Engagement job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution.

Provider Engagement Representative

Zelis

Saint Petersburg, FL • Hybrid

Full-time

Posted 4 days ago

Zelis rating

7.6

Company rating: 7.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

155th of 245 rated software companies

Job description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Provider Engagement Representative proactively engages Zelis Payments clients enrolled in virtual payment card products in an effort to convert enrollment to ZAPP EDGE product and promote use of provider portal resulting in improved retention and client satisfaction. Leverages digital tools, including ChatGPT and other AI-enabled technologies, to enhance provider communication, improve workflow efficiency, support documentation, and identify opportunities to strengthen the overall provider experience.

The primary location for the Provider Engagement Representative position is St Petersburg. This is a hybrid position and will require individuals to go into the Zelis St Petersburg office 2 days per week.

What You'll Do:

  • Proactively contact client after specifiedtime periodif product has not been used; resolve any outstanding issues they may have.

  • Contactclientto obtain any missing informationin order tosuccessfully process their claim payments.

  • Assistproviders in processing credit card payments.

  • Reach out to providers who haveopted infor electronic payment via credit card and help them understand how to run payments and answer any questions they may have about the electronic payment process.

  • Promote andassistproviders with enrolling in the ZelisZAPP EDGEsolution.

  • Educate providers on the benefits of the Zelis Provider Portal.

  • UseChatGPT and AItools, whereappropriateandin accordance withcompany policies, to support provider communications, summarize interactions, draft follow-up messaging, streamline research, and improve operational efficiency.

  • LeverageAI-assisted insightstoidentifytrends, recurring provider questions, and opportunities to improve engagement and retention strategies.

  • Maintain awareness of and ensure adherence to ZELIS PAYMENTS standardsregardingprivacy, confidentiality, and responsible use ofAI technologies.

INDEPENDENCE/ ACCOUNTABILITY:

  • Requires minimal daily supervision.

  • Accountable for day-to-day tasks.

  • Must have professionalmannerand respect the confidentiality of provider information.

  • Ability to manage and prioritize multiple tasks.

  • Ability to work under pressure and meet deadlines.

  • Ability to useChatGPT, AI tools, and other technology resourcesresponsibly and effectively to support daily responsibilities.

PROBLEM SOLVING:

  • Excellent organizational skills arerequiredto prioritize responsibilities, thus completing work ina timelyfashion.

  • Attention to detail and concern for impact is essential.

  • Ability to applyAI-supported tools, including ChatGPT, to enhance problem-solving, communication, and process efficiency whilemaintainingaccuracy and compliance.

What You'll Bring to Zelis:

  • HS Diploma & 1-3 yrs

  • Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.

  • Demonstrates advanced organizational and documentation skills across multiple concurrent projects.

  • Communicates effectively with cross-functional teams and stakeholders.

  • Proficient in Microsoft Office Suite and adept at learning and applying new tools and technologies.

  • Detail-oriented with strong analytical and problem-solving abilities.

  • Works independently with minimal supervision and contributes actively to team success.

  • Excellent telephone and client service skills

  • Has proficiency in tele-sales and marketing techniques yielding increased product usage


Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.


Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.


While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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