Protocol Manager Jobs in Suwanee, GA (NOW HIRING)

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
The position provides leadership, guidance, and innovative solutions to university divisions and stakeholders on matters related to event planning and event policy. Working collaboratively across the institution, the role ensures the successful implementation of major university functions, including organizing and managing committees, developing and overseeing event budgets, and coordinating logistical and operational details. The position establishes and enforces standards for branding, quality, and appropriateness to ensure all events consistently reflect the university's professional image and values. Reporting to the Director of the Office of Protocol and Special Events, this position works closely with leadership to ensure that all events align with the priorities and strategic initiatives of the President's Office. The role is expected to provide leadership across university events and contribute to the effective operations of the Office of Protocol and Special Events. The position is also responsible for ongoing professional development, including participation in relevant seminars and conferences, and for maintaining current knowledge of best practices in higher education protocol and event management.
Responsibilities
The responsibilities include, but are not limited to:
Event Management
Provide operational leadership and day-to-day oversight for the Special Events team, ensuring effective work allocation, compliance with established procedures, and timely resolution of issues. Manage multiple complex projects under strict deadlines, motivating staff and fostering collaboration to achieve departmental goals. Serve as a liaison between university leadership, internal departments, and external partners to coordinate on- and off-campus events and represent the Office of Protocol and Special Events to vendors, donors, and community stakeholders as needed.
Leadership & Supervision
Deliver strategic direction and oversight for the Special Events team, including resource allocation, budget management, and adherence to internal procedures. Guide team members to execute events efficiently and effectively for maximum impact. Act as a key liaison between Augusta University leadership, internal divisions, and external partners, representing the Office of Protocol and Special Events with vendors, donors, and stakeholders. Directly hire, train, and supervise two Special Event Coordinators.
1828 Suite
Plan, promote, and execute the annual 1828 Suite program in collaboration with the President's Office, AU Athletics, and Philanthropy and Alumni Engagement, ensuring a high-quality experience that advances institutional engagement and strategic priorities.
Communication and Event Standards
Establish and maintain consistent event standards aligned with strategic initiatives and branding guidelines. Ensure all presidential and high-profile events reflect a polished, professional image that enhances the university's reputation and fosters meaningful engagement opportunities. Demonstrate excellent interpersonal, organizational, verbal/written communications skills, attention to detail and analytical abilities.
Required Qualifications
Bachelor's degree from an accredited college or university and a minimum of 3 years of professional experience in higher education or non-profit organization, with a focus on large-scale event planning; or 5 or more years of experience/training in large event planning or similar experience.
Preferred Qualifications
Preferred Experience
Master's degree from an accredited college of university. 5 or more years of professional experience in higher education or non-profit organization, with a focus on large-scale event planning, staff management and stakeholder relations.
Shift/Salary/Benefits
Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)
Pay Band: B13
Salary Minimum: $68,500/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period: 3/6/26 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Credit Check
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365