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Protective Services Officers Jobs (NOW HIRING)

Novant Health

Protective Services - Officer

Charlotte, NC · On-site

$17 - $21.75/hr

What You'll Do As a Protective Services Officer, you will: * Respond to emergency calls for assistance and ensure rapid, professional incident resolution. * Monitor behavioral health units and ...

Novant Health

Protective Services - Officer

Charlotte, NC · On-site

$17 - $21.75/hr

What You'll Do As a Protective Services Officer, you will: * Respond to emergency calls for assistance and ensure rapid, professional incident resolution. * Monitor behavioral health units and ...

Novant Health

Protective Services - Officer

Winston Salem, NC · On-site

$16.25 - $19.50/hr

Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established ...

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Protective Services Officers information

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$67.9K

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How much do protective services officers jobs pay per year?

As of Sep 10, 2026, the average yearly pay for protective services officers in the United States is $67,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $83,000.00 per year, depending on experience, location, and employer.

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For Protective Services Officers jobs, the most frequently searched job titles are:

Infographic showing various Protective Services Officers job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,926 per year, or $32.7 per hour.

Lead Armed Officer - Protective Services

Cookeville, TN • On-site

Cookeville Regional Medical Center
Health Care and Social Assistance • 1 - 5K employees
Learn more about Cookeville Regional Medical Centerexternal

$15 - $18.75/hr

Full-time

Posted 7 days ago

Cookeville Regional Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

506th of 1,066 rated hospitals

Job description

The Lead Armed Officer - Protective Services serve as the first-line supervisors within the Protective Services Department (PSD). PSL's are the initial level of the PSD Chain of Command and are responsible for ensuring that Protective Services Officers (PSOs) perform their duties effectively, professionally, and in compliance with CRMC policies and procedures. PSL's regularly interact with administrative personnel, patients, visitors, staff, and external agencies in a professional manner.
In addition to supervisory responsibilities, PSL's perform all duties required of a Protective Services Armed Officer (PSO), including but not limited to:
• Protecting CRMC premises, satellite locations, personnel, patients, visitors, and assets through proactive patrols and monitoring activities.
• Monitoring surveillance and security systems to identify and respond to potential threats or suspicious activity.
• Enforcing CRMC policies, safety regulations, and access control procedures.
• Responding promptly and appropriately to emergencies, alarms, disturbances, and requests for assistance.
• Conducting investigations into incidents, suspicious activity, or policy violations and completing detailed incident reports and documentation.
• Maintaining a high level of situational awareness, professionalism, and sound judgment in high-pressure situations.
Education Requirements
High School Diploma / GED required with post-secondary education / experience in criminal justice preferred.
Experience Requirements
Type of Experience: CRMC Protective Services Armed Officer or Armed Ambassador - Preferred
Additional Experience Requirements
Applicants must be at least 21 years of age, possess a Tennessee Armed Security Guard license, and meet one of the following qualifications:
• A minimum of one (1) year of experience as a CRMC Protective Services Armed Officer or Armed Ambassador is PREFERRED.
In lieu of CRMC Protective Services Armed Officer or Armed Ambassador experience, the following experience may be considered:
• A minimum of Five (5) Years of Leadership experience in:
• Military service
• Law enforcement
• Corrections
• Armed security
• A minimum of Ten (10) years of customer service experience.
• Possess a specialized skill beneficial to CRMC Protective Services department.
Protective Services personnel are frequently required to respond to calls involving disruptive, distressed, or confrontational individuals. These situations may require the use of verbal de-escalation techniques and, when necessary, appropriate physical intervention to ensure the safety of patients, staff, and visitors.
Because Protective Services personnel are often the first point of contact for individuals entering CRMC facilities, excellent customer service, communication, and interpersonal skills are essential. Protective Services personnel must be able to remain calm, professional, and compassionate while interacting with individuals who may be experiencing stressful or emotional circumstances.
Protective Services personnel may also be assigned additional duties and responsibilities as required by the Protective Services Department or CRMC administration.

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