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Protective Services Investigator Jobs (NOW HIRING)

AgeSpan

Protective Services Case Worker

Lawrence, MA · Hybrid

$33 - $34/hr

Investigate Protective Services reports as assigned by the Protective Services Supervisor. * Conduct field visits to assess an older adult's physical, social, emotional, and environmental status to ...

AgeSpan

Protective Services Case Worker

Lawrence, MA · On-site

$33 - $34/hr

Investigate Protective Services reports as assigned by the Protective Services Supervisor. * Conduct field visits to assess an older adult's physical, social, emotional, and environmental status to ...

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Protective Services Investigator information

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$32K

$75.3K

$131K

How much do protective services investigator jobs pay per year?

As of Aug 10, 2026, the average yearly pay for protective services investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by protective services investigators during fieldwork, and how can they be managed?

Protective Services Investigators often encounter emotionally charged situations, including interacting with individuals in crisis or resistant environments. Managing these challenges requires strong communication skills, emotional resilience, and the ability to remain objective under stress. Investigators are typically supported by regular training, supervision, and access to counseling resources to ensure their well-being and effective case management. Collaboration with law enforcement, healthcare professionals, and social services is also essential for thorough and safe investigations.

What is a protective services investigator?

Protective Services Investigators are professionals responsible for investigating reports of abuse, neglect, or exploitation involving vulnerable populations such as children, the elderly, or disabled individuals. They work for government agencies or social service organizations to assess situations, gather evidence, and determine the appropriate interventions to ensure the safety and well-being of at-risk individuals. Their duties often include interviewing involved parties, collaborating with law enforcement, and preparing detailed reports. Protective Services Investigators play a crucial role in protecting individuals from harm and connecting them with necessary support services.

What are the key skills and qualifications needed to thrive as a protective services investigator?

To thrive as a Protective Services Investigator, you need a solid background in social work, criminal justice, or a related field, often supported by a relevant degree and state certification. Familiarity with case management software, investigative reporting tools, and legal or regulatory databases is typically required. Strong interpersonal skills, attention to detail, and resilience are essential for effectively interacting with vulnerable populations and managing stressful situations. These skills ensure thorough investigations, proper documentation, and the safety and well-being of individuals at risk.

How do I become a protective services investigator?

To become a protective services investigator, candidates typically need a high school diploma or equivalent, with some roles requiring a college degree or relevant experience in law enforcement or social services. Applicants often must pass background checks, complete specialized training, and obtain any necessary certifications or licenses depending on the jurisdiction. Strong communication, investigative skills, and knowledge of laws related to child or vulnerable adult protection are essential.

What is the difference between Protective Services Investigator vs Security Officer?

AspectProtective Services InvestigatorSecurity Officer
CredentialsVaries; often requires background checks, sometimes certificationsTypically requires security license or certification
Work EnvironmentInvestigative settings, offices, sometimes fieldworkSecurity posts, patrols, access control
Employer & IndustryLaw enforcement agencies, private investigation firmsPrivate security companies, businesses, government facilities

Protective Services Investigators focus on investigating threats, crimes, or violations, often working in investigative or law enforcement settings. Security Officers primarily monitor and protect property or people, working in security posts or patrols. While both roles involve safety and security, Investigators conduct inquiries and gather evidence, whereas Security Officers focus on prevention and deterrence.

More about Protective Services Investigator jobs
What cities are hiring for Protective Services Investigator jobs? Cities with the most Protective Services Investigator job openings:
What states have the most Protective Services Investigator jobs? States with the most job openings for Protective Services Investigator jobs include:
What job categories do people searching Protective Services Investigator jobs look for? The top searched job categories for Protective Services Investigator jobs are:
Protective Services Investigator jobs near you
Infographic showing various Protective Services Investigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Protective Services Caseworker

Liberty Healthcare Corporation

Scranton, PA

$48K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

Early career and experienced human services professionals are encouraged to consider an exceptional career opportunity.

A full-time Protective Services Caseworker position is available with Liberty Healthcare and the Pennsylvania Adult Protective Services Program.

As a Protective Services Caseworker you will actively contribute to the program’s mission which is to detect, prevent, reduce and eliminate abuse, neglect, exploitation, and abandonment of adults who are living with disabilities.

Your daily work will involve

  • Traveling throughout the region with a focus on Scranton, Lackawanna County and Luzerne County
  • Conducting investigations in residences
  • Interviewing individuals and gathering information
  • Identifying, mitigating, and eliminating areas of risk to the individual
  • Documenting findings and writing reports
  • Developing service plans, coordinating services, and managing cases to closure

This is a field-based role that comes with a high degree of autonomy, some flexibility in your work schedule, and occasional work after typical business hours.

You can expect

  • $48,000 per year
  • Opportunities to supplement income through overtime
  • 30 days of paid time off annually for holidays, vacation, sick and personal leave
  • Medical, dental, and vision insurance
  • Mileage reimbursement for approved work-related travel

 As a new hire, you will receive formal adult protective services training and over time you will gain outstanding resume building experience.

Dedicated top performers can look forward to opportunities for advancement and consideration of promotion into leadership roles.

Apply