The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers ...
In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...
In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...
In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...
In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...
In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...
In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
AWS DevOps Architect
Fort Worth, TX · On-site
$63.50 - $83.50/hr
... AWS ProServe team and Alcon IT stakeholders to align implementation with broader governance and security goals. · Support change control, documentation, and implementation of AWS security ...
Quick apply
AWS DevOps Architect
Fort Worth, TX · On-site
$63.50 - $83.50/hr
... AWS ProServe team and Alcon IT stakeholders to align implementation with broader governance and security goals. · Support change control, documentation, and implementation of AWS security ...
... AWS ProServe team and Alcon IT stakeholders to align implementation with broader governance and security goals. · Support change control, documentation, and implementation of AWS security ...
Quick apply
... AWS ProServe team and Alcon IT stakeholders to align implementation with broader governance and security goals. · Support change control, documentation, and implementation of AWS security ...
Sr.SAP Consultant, Professional Services - SAP
$62.25 - $85/hr
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
Sr.SAP Consultant, Professional Services - SAP
$62.25 - $85/hr
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
Sr.SAP Consultant, Professional Services - SAP
$62.25 - $85/hr
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
Sr.SAP Consultant, Professional Services - SAP
$62.25 - $85/hr
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with ...
Senior Delivery Consultant - Application Modernization, AWS Professional Services
Dallas, TX · Remote
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant - Application Modernization, to join our team at Amazon Web Services (AWS). In this role ...
Senior Delivery Consultant - Application Modernization, AWS Professional Services
Dallas, TX · Remote
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant - Application Modernization, to join our team at Amazon Web Services (AWS). In this role ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...
Senior Delivery Consultant - Application Modernization, AWS Professional Services
Dallas, TX · Remote
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant - Application Modernization, to join our team at Amazon Web Services (AWS). In this role ...
Senior Delivery Consultant - Application Modernization, AWS Professional Services
Dallas, TX · Remote
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant - Application Modernization, to join our team at Amazon Web Services (AWS). In this role ...
Proserve information
See Texas salary details
$4.93 - $8.98
0% of jobs
$8.98 - $13.03
0% of jobs
$13.03 - $17.08
0% of jobs
$17.08 - $21.13
0% of jobs
$23.77 is the 25th percentile. Wages below this are outliers.
$21.13 - $25.18
38% of jobs
$25.18 - $29.24
0% of jobs
$29.24 - $33.29
0% of jobs
$33.29 - $37.34
0% of jobs
$37.34 - $41.39
9% of jobs
The median wage is $41.74 / hr.
$41.39 - $45.44
29% of jobs
$45.44 - $49.49
23% of jobs
$4
$38
$49
How much do proserve jobs pay per hour?
What is a proserve?
What is the difference between Proserve vs Customer Service Representative?
| Aspect | Proserve | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, industry-specific training | High school diploma or equivalent, customer service skills |
| Work Environment | Field or on-site technical settings, client locations | Call centers, retail, office settings |
| Employer & Industry Usage | Telecommunications, IT, technical service providers | Retail, banking, hospitality, general customer support |
Proserve professionals typically require technical certifications and work in technical or field environments, focusing on installation, maintenance, or technical support. Customer Service Representatives mainly handle client inquiries in retail or call centers, with less emphasis on technical credentials. While both roles involve client interaction, Proserve roles are more specialized and technical, whereas Customer Service Representatives focus on general customer support.
What are the typical challenges faced by professionals in a proserve role, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a proserve consultant?

Full-time
Re-posted 24 days ago
Amazon rating
7.4
Based on 7,066 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the sales process, providing technical expertise and guidance throughout the customer's cloud journey.
In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO)
Operating as the conduit between ProServe Account Executives and our Delivery Teams, you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.
Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value
Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption
We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
Designing complex, scalable, and secure AWS solutions, estimates, and proposals to deliver customer business outcomes (CBOs)
Providing technical guidance and best practices during the sales and implementation phases
Collaborating with Account Executives and Shared Delivery Teams to ensure proposed solutions are realistic and achievable
Acting as a trusted advisor to customers on industry trends and emerging technologies
Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams
Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
10046
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US