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Proserve Jobs in Texas (NOW HIRING)

In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...

In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...

In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting ...

AWS DevOps Architect

Fort Worth, TX · On-site

$63.50 - $83.50/hr

... AWS ProServe team and Alcon IT stakeholders to align implementation with broader governance and security goals. · Support change control, documentation, and implementation of AWS security ...

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Proserve information

See Texas salary details

$4

$38

$49

How much do proserve jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for proserve in Texas is $38.07, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $49.28 per hour, depending on experience, location, and employer.

What is a proserve?

Proserve jobs refer to positions within Amazon Web Services (AWS) Professional Services, commonly called 'ProServe.' These roles involve working directly with customers to help them plan, design, and implement cloud solutions using AWS technologies. ProServe professionals often include consultants, project managers, and technical specialists who guide organizations through cloud adoption and digital transformation. The work typically requires strong technical skills, customer-facing experience, and the ability to manage complex projects. ProServe teams play a key role in helping clients maximize the value of their AWS investments.

What is the difference between Proserve vs Customer Service Representative?

AspectProserveCustomer Service Representative
Required CredentialsTechnical certifications, industry-specific trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentField or on-site technical settings, client locationsCall centers, retail, office settings
Employer & Industry UsageTelecommunications, IT, technical service providersRetail, banking, hospitality, general customer support

Proserve professionals typically require technical certifications and work in technical or field environments, focusing on installation, maintenance, or technical support. Customer Service Representatives mainly handle client inquiries in retail or call centers, with less emphasis on technical credentials. While both roles involve client interaction, Proserve roles are more specialized and technical, whereas Customer Service Representatives focus on general customer support.

What are the typical challenges faced by professionals in a proserve role, and how can they be addressed?

Professionals in Proserve roles often face the challenge of balancing multiple client projects with differing requirements and timelines. Managing client expectations while delivering high-quality solutions under tight deadlines is common. Effective communication, strong project management skills, and the ability to quickly adapt to changing client needs are key to overcoming these challenges. Proactively setting clear goals, regularly updating stakeholders, and leveraging team collaboration tools can help ensure successful project delivery and client satisfaction.

What are the key skills and qualifications needed to thrive as a proserve consultant?

To thrive as a ProServe (Professional Services) consultant, you need strong project management, problem-solving abilities, and expertise in your specific industry or technical domain, often supported by a relevant degree or certifications. Familiarity with tools like Salesforce, SAP, AWS, or other client-required platforms, as well as project management software like Jira or MS Project, is typically expected. Exceptional communication, client relationship management, and adaptability are crucial soft skills for success in this role. These skills ensure effective delivery of client solutions, high customer satisfaction, and the ability to navigate complex project challenges.
What job categories do people searching Proserve jobs in Texas look for? The top searched job categories for Proserve jobs in Texas are:
Infographic showing various Proserve job openings in Texas as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $79,190 per year, or $38.1 per hour.

Principal ProServe Cloud Architect, US - Financial Services

Amazon

Dallas, TX

Full-time

Re-posted 24 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,066 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA's work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the sales process, providing technical expertise and guidance throughout the customer's cloud journey.
In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO)

Operating as the conduit between ProServe Account Executives and our Delivery Teams, you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.
Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value

Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption

We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
Designing complex, scalable, and secure AWS solutions, estimates, and proposals to deliver customer business outcomes (CBOs)
Providing technical guidance and best practices during the sales and implementation phases
Collaborating with Account Executives and Shared Delivery Teams to ensure proposed solutions are realistic and achievable
Acting as a trusted advisor to customers on industry trends and emerging technologies
Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying


Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams

Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
10046


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US