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Propio Jobs (NOW HIRING)

Propio

Client Success Manager

Overland Park, KS · On-site

Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users ...

Propio

Software Development Engineer II

Leawood, KS · On-site

$94K - $129K/yr

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have ...

Propio

RFP Manager

Overland Park, KS · On-site

Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users ...

Propio

RFP Manager

Overland Park, KS · On-site

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have ...

Propio

Client Success Manager

Overland Park, KS · On-site

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have ...

Propio

Software Development Engineer III

Overland Park, KS · On-site

$54 - $72.75/hr

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have ...

Propio

Product Designer

Overland Park, KS · Remote

Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users ...

Propio

Software Development Engineer II

Overland Park, KS · On-site

$94K - $129K/yr

Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users ...

Propio

Software Development Engineer II

Overland Park, KS · On-site

$91K - $125K/yr

Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users ...

Propio

Software Development Engineer II

Overland Park, KS · On-site

$91K - $125K/yr

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have ...

Propio

Scheduling Coordinator

Overland Park, KS · On-site

$16.75 - $21.25/hr

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have ...

Propio Language Services

Spanish Interpreter

Tampa, FL · Remote

At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions. Founded in 1998, Propio Language Services provides ...

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$14

$33

$57

How much do propio jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for propio in the United States is $33.69, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $39.42 per hour, depending on experience, location, and employer.

What are Propio interpreters?

Propio is a company that provides language interpretation and translation services, primarily for businesses, healthcare providers, and government agencies. Propio interpreters are professionals who facilitate communication between people who speak different languages, often working via phone, video, or in-person settings. They help bridge language gaps to ensure clear and accurate communication, especially in critical situations such as medical appointments or legal proceedings. Propio employs interpreters in many languages and offers services tailored to client needs.

What are some common challenges interpreters at Propio might face when working with diverse clients?

Interpreters at Propio often encounter the challenge of quickly adapting to different dialects, cultural nuances, and specialized terminology across various industries such as healthcare, legal, and social services. Additionally, managing high call volumes and maintaining accuracy under time constraints can be demanding. Collaboration with clients and other interpreters is essential, as is continuous learning to stay updated on language trends and best practices. Despite these challenges, interpreters gain valuable experience and have opportunities for professional growth.

What are the key skills and qualifications needed to thrive as a Medical Interpreter, and why are they important?

To thrive as a Medical Interpreter, you need fluency in at least two languages, a deep understanding of medical terminology, and often a relevant certification such as CCHI or NBCMI. Familiarity with interpretation equipment and secure telehealth platforms is typically required. Outstanding listening skills, cultural sensitivity, and the ability to remain impartial are crucial soft skills in this role. These qualifications ensure clear, accurate communication between patients and healthcare providers, supporting patient safety and effective care.

What is the difference between Propio vs Interpreter?

AspectPropioInterpreter
Required CredentialsLanguage proficiency, certification in interpretationLanguage proficiency, certification in interpretation
Work EnvironmentRemote or in-person, healthcare, legal, or community settingsIn-person, healthcare, legal, or community settings
Employer & Industry UsageHealthcare providers, legal firms, community organizationsHealthcare facilities, legal offices, government agencies
Common Search & ComparisonYesYes

Propio and interpreters both require language proficiency and interpretation certifications. Propio often provides remote interpretation services, while interpreters may work in various settings, including in-person. Both roles are essential in healthcare, legal, and community sectors, with overlapping employer types. The main difference lies in the platform or setting—Propio primarily offers remote solutions, whereas interpreters may work on-site or remotely depending on the assignment.

More about Propio jobs
What cities are hiring for Propio jobs? Cities with the most Propio job openings:
What states have the most Propio jobs? States with the most job openings for Propio jobs include:
What job categories do people searching Propio jobs look for? The top searched job categories for Propio jobs are:
Propio jobs near you
Client Success Manager

Client Success Manager

Propio

Overland Park, KS • On-site

Other

Posted 12 days ago

Propio rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

135th of 425 rated business services

Job description

Description


Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you're passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you.


The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational support (20%). In this client-facing role, you will build and nurture trusted relationships while proactively identifying opportunities to upsell and expand services. You'll be instrumental in driving revenue growth through strategic account planning and by helping clients realize the full value of Propio's solution.


This role is located in our Overland Park, KS office and may require travel up to 20%.


Responsibilities:

  • Serve as the strategic point of contact for a large portfolio of clients, building and maintaining long-term relationships
  • Understand and articulate each client's needs, objectives, and policies related to effectively position Propio's services as solutions
  • Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators
  • Provide data-driven insights through reporting and analytics to support client engagement, performance improvement, and strategic decision-making
  • Identify and pursue expansion opportunities by upselling additional services and introducing new solutions aligned with client needs
  • Manage cross-functional projects with internal teams to ensure service excellence and operational alignment
  • Lead contract reviews, renewals, and negotiations with a focus on favorable terms, accurate pricing, and added value for the client
  • Maintain detailed documentation of client communications and service records using CRM platforms such as Salesforce
  • Resolve client inquiries related to billing, interpreter services, or quality concerns in a timely and professional manner
  • Act as a Propio ambassador by delivering in-person and virtual client presentations, performance reviews, and training sessions
  • Performs other responsibilities and duties assigned


Requirements


Qualifications

  • Bachelor's Degree or equivalent work experience
  • 3+ years of prior account management, client success, or customer-facing experience, preferably in a B2B environment managing a large book of business
  • Demonstrated ability to grow accounts and contribute to revenue targets through upselling or consultative expansion
  • Strong communication (both written and verbal) and interpersonal skills with a customer-first mindset
  • Proven ability to analyze data and deliver insights that drive client action and satisfaction
  • Proficiency of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint); Salesforce and Power BI experience preferred
  • Strong organizational skills and ability to manage multiple priorities with attention to detail
  • Ability to work both independently and within a team to meet deadlines
  • A self-starter who thrives in a fast-paced team-oriented environment



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