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Infographic showing various Proof Com job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Retail Customer Service Manager - Recession Proof - $50K - $70K

Appliance Factory & Mattress Kingdom

Springboro, OH • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Job description

Income, Perks, and Benefits:

  • Manager training salary is $50K - $70K
  • Our general manager comp plan is base salary plus bonuses, with most veteran managers earning more than $100K
  • 5 weeks paid vacation once placed as a GM
  • Awesome insurance plans and 401K benefits!

Schedule:

  • Full-Time 45 hours
  • Store Hours M-F 9am-7pm, Sat 10am-7pm, Sun 11am-6pm

Job Description:

This position trains to assume a general retail store manager position. Our general managers create a fun environment where our customers get a better price and better service than they would at a big box store. They oversee a retail showroom with 4 to 6 sales specialists and observes their interactions with customers while coaching and developing the team. They further drive sales by:

  • Overseeing local marketing initiatives
  • Developing strategies to meet KPI goals
  • Ensuring the team completes trainings
  • Working with facilities teams to maintain the building
  • Managing inventory procedures

Advancement Opportunities Further Explained:

We’re expanding throughout Colorado, into Wyoming, Ohio, Indiana and Kentucky, which has created more GM positions to fill, we need to develop more district sales managers from our GM pool, and promote more of our field staff into corporate office positions to support this growth. Our builder sales and property management sales divisions are also expanding and we also promote their sales management from our GM pool. Our goal is to teach candidates the business and then promote them from within to senior-level positions. Do a video interview with us today!

Appliance Factory & Mattress Kingdom management team and advance your career and income! We are the nation’s 7thlargest independent appliance retailer and expanding fast with great pay, benefits, and advancement opportunities in a needs-based, stable, big ticket industry.

We look to promote our sales managers (GMs) to district managers, to fill positions in marketing, purchasing, B2B sales management, logistics management, and other Monday-Friday positions in our corporate office. Find your career with us today!

Read Our Reviews!

Google: 4.7 Star Rating out of almost 10,000 Reviews -- Go to bigboxappliancereviews.com to compare! Indeed: Over 500 reviews - Overall Division Rating Close to 4.6 Stars

#AFMKHIRING

Company Description

Appliance Factory & Mattress Kingdom is the nation's largest independent discount appliance and mattress retailer, with nearly 30 locations across the U.S. Founded in 1986, we have built a thriving business by beating big-box prices by 30–60% on top home brands. Driven by an entrepreneurial, fast-paced culture, we take pride in offering exceptional customer service, huge local inventory, and endless career growth opportunities for hard-working team members.