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Promowest Jobs (NOW HIRING)

AEG Presents

Production Staff - PromoWest

Columbus, OH · On-site

$14.50 - $17.25/hr

AEG Worldwide is the world's leading sports and live entertainment company with operations in the following business segments: * AEG Presents , which is one of the largest live music companies in the ...

AEG Worldwide

Production Staff - PromoWest

Columbus, OH · On-site

AEG Worldwide is the world's leading sports and live entertainment company with operations in the following business segments: * AEG Presents , which is one of the largest live music companies in the ...

AEG Worldwide

Box Office Staff - PromoWest

Columbus, OH · On-site

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows ...

AEG

Box Office Staff - PromoWest

Columbus, OH · On-site

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Company Information For more ...

AEG Presents

Box Office Staff - PromoWest

Columbus, OH · On-site

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows ...

AEG

Maintenance Specialist - Promowest Ohio

Columbus, OH · On-site

$15 - $20/hr

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Company Information For more ...

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Promowest information

What is a Promowest?

A Promowest job typically involves working for PromoWest Productions, a live music and event promotion company that operates venues and organizes concerts. Positions can range from event staff and box office attendants to marketing, production, and management roles. Employees help ensure smooth event operations, assist guests, and support artists. Working at PromoWest can be a great opportunity for those passionate about live music and entertainment.

What are the typical responsibilities for someone working at PromoWest in live event production?

Team members at PromoWest are often responsible for coordinating event logistics, liaising with artists and vendors, overseeing production schedules, and ensuring all technical and logistical elements run smoothly. Day-to-day duties may include setting up venues, managing ticketing processes, assisting with audio/visual setups, and addressing last-minute challenges during events. Collaboration across departments is key, as you'll regularly work with booking agents, marketing teams, and venue staff. This hands-on role is dynamic and fast-paced, providing excellent opportunities to build experience in the live entertainment industry and advance into higher-level production or management positions.

What are the key skills and qualifications needed to thrive in the Promowest position, and why are they important?

To thrive at PromoWest, which typically refers to roles within a live entertainment and events production company, you need strong organizational skills, event coordination experience, and knowledge of the music and entertainment industry. Familiarity with event management software, ticketing platforms, and basic audio/visual equipment is often advantageous. Excellent communication, adaptability, and teamwork set candidates apart, as live events demand flexibility and effective collaboration. These qualities ensure seamless event execution and a positive experience for both artists and attendees in a fast-paced environment.

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Infographic showing various Promowest job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Physical job distribution.

Guest Services Staff - PromoWest - MegaCorp

Newport, KY • On-site

Aeg Worldwide Inc
Arts, Entertainment, and Recreation • 10K+ employees

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Learn new skills

Learn more about Aeg Worldwide Incexternal

$12.75 - $16.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Guest Services Staff - PromoWest - MegaCorp

Newport, KY

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Summary

Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.

Primary Responsibilities
  • Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
  • Operate the various coat check rooms within established guidelines and procedures at the venue.
  • Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
  • Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
  • Seat guests and assist ADA patrons.
  • Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
  • Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
  • Monitor venue during guest arrival and exit to comply with fire department safety regulations.
  • Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
Qualifications
  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 1-2 years of related work experience
  • Ability to work in varying conditions
  • Ability to lift 50 lbs. without assistance
  • Positive attitude with superior customer service skills
  • Ability to stand, walk, and climb stairs for long periods of time
Preferences
  • Previous experience working in events and knowledge of the music industry preferred
  • Availability to work nights, weekends, and holidays as needed according to venue schedule.

Payscale: $12 - $15

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

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