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Prometric Test Center Jobs in Massachusetts (NOW HIRING)

prometric

Traveling Test Center Manager

Methuen, MA · On-site

$18.50 - $22/hr

Prometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The job requires ...

Prometric

Traveling Test Center Manager

Brockton, MA · On-site

$23.30/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center ...

prometric

Traveling Test Center Manager

Burlington, MA · On-site

$19.25 - $22.75/hr

Prometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The job requires ...

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$16

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How much do prometric test center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for prometric test center in Massachusetts is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $22.07 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Prometric Test Center administrator?

A typical workday for a Prometric Test Center Administrator involves greeting and checking in candidates, verifying identification and test registration, and maintaining a secure testing environment. Administrators monitor candidates during exams, resolve technical issues, and ensure that all testing procedures and security protocols are followed. The role often includes detailed recordkeeping, reporting incidents, and collaborating with colleagues to manage scheduling and facility upkeep. You’ll work in a professional, structured setting where each day brings interaction with new candidates and presents unique situations to handle efficiently. This dynamic environment is ideal for individuals who enjoy a blend of customer service, administrative duties, and technology use.

What are the key skills and qualifications needed to thrive in the Prometric Test Center position, and why are they important?

To thrive as a Prometric Test Center Administrator, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with computer-based testing software, basic troubleshooting, and secure testing platforms like Prometric’s proprietary systems is important. Excellent customer service, problem-solving abilities, and the ability to remain calm under pressure make candidates stand out. These skills are vital to ensure a secure, smooth testing experience and uphold the integrity of standardized examinations.

What is a Prometric Test Center?

A Prometric Test Center job typically involves administering standardized exams for various clients, including professional licensing boards and educational institutions. Employees are responsible for checking in candidates, verifying identification, ensuring test security, and maintaining a quiet and controlled testing environment. The role requires attention to detail, strong customer service skills, and adherence to strict testing protocols.

What are the most commonly searched types of Prometric Test Center jobs in Massachusetts? The most popular types of Prometric Test Center jobs in Massachusetts are:
What are popular job titles related to Prometric Test Center jobs in Massachusetts? For Prometric Test Center jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Prometric Test Center jobs in Massachusetts look for? The top searched job categories for Prometric Test Center jobs in Massachusetts are:
Prometric Test Center jobs near you
Infographic showing various Prometric Test Center job openings in Massachusetts as of August 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,432 per year, or $20.4 per hour.

Traveling Test Center Manager

prometric

Methuen, MA • On-site

$18.50 - $22/hr

Full-time

Vision, Retirement, PTO

Posted 13 days ago

Prometric rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

467th of 485 rated business services

Job description

JOB TITLE:                               Test Center Manager

REPORTS TO:                          Channel Engagement Manager or Sr. Manager

DEPARTMENT:                         Test Center

LOCATION:                               Massachusetts and New Hampshire

TEST CENTER ADDRESS:      6736- 254 Sheep Davis Rd, Concord, NH,

6737- 1 Chase Park, Seabrook, NH,

6744- 30 Energy Way, Exeter, NH, 5194- 1324

Belmont St Suite 103, Brockton, MA.

Home Base-5855- 70 Blanchard Rd Suite 302, Burlington, MA

OVERVIEW: 
The Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. These professionals are an essential part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams.

Prometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The job requires TCMs to manage all aspects of the testing facilities, financial practices, personnel and maintain set policies and guidelines to uphold the highest standard for exam integrity in the world.
 
This role will require travel within the New Hampshire and Massachusetts area including: Seabrook, Methuen, Exeter Burlington and Brockton.  
 
Benefits:
  • 12 Paid Holidays Off annually based on work schedule
  • No selling or quotas
  • Office setting environment
  • No inventory, stocking, floor moves or overnight shifts!
  • Paid training
  • Mileage reimbursement 
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA
  • Legal
  • Vacation
 
AVAILABLE SCHEDULE:
  • Full-time +
  • Schedule: The site may be open Monday through Saturday 7 am to 6 pm. Saturday availability is required. Occasional evening hours are required. Possibly, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work various shifts any day - Monday through Saturday - between 7 am and 6:00 pm. Candidate must be open to flexible scheduling and flexible travel schedule.
  • Local travel often required on short notice
RESPONSIBILITIES:
 
  • Ensure that the facilities, operations, and performance at the assigned test center consistently meets the standards of Prometric and its testing clients.
  • Supervise security/verification procedures of test candidates arriving for registration, ensuring that identification and confirming eligibility is carried out correctly.
  • Review and approve timesheets and expenses for all staff
  • Provide security at the testing facilities by ensuring all locks and security systems are properly used. 
  • Has sufficient knowledge of basic technology to resolve common issues
  • File detailed reports on any irregular test center situations or complaints
  • Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required.
  • Resolve, report or escalate candidate and/or building problems to the appropriate department or manager
  • Acts as a TCA to administer tests
  • Actively participates in Prometric quality assurance, audit programs and other company initiatives as a team player.
  • Maintain a deep knowledge of policies, practices, and procedures.
QUALIFICATIONS:
 
EDUCATION
  • High school diploma or equivalent
  • College experience a plus
 
EXPERIENCE
  • Minimum of two years of customer service experience required (call center, retail, restaurant, etc.)
  • One year of management or supervisory experience required
  • Must be 18 years of age to qualify
 
PHYSICAL JOB REQUIREMENTS
 
  • Must be able to bend, stoop, and lift up to 40 pounds
  • Ability to remain in a stationary position for extended periods while administering exams
  • Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room 
  • Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
     
 
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

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