Partner Success Manager
New York, NY · On-site
Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for ... Strong project management skills, with successful track record on interdisciplinary communications
Partner Success Manager
New York, NY · On-site
Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for ... Strong project management skills, with successful track record on interdisciplinary communications
Customer Success Manager
Manhattan, NY · On-site +1
Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX ... Strong communication, presentation, and project management skills * Ability to work cross ...
Customer Success Manager
Manhattan, NY · On-site +1
Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX ... Strong communication, presentation, and project management skills * Ability to work cross ...
Partner Success Manager
New York, NY · On-site
Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for ... Strong project management skills, with successful track record on interdisciplinary communications
Quick apply
Partner Success Manager
New York, NY · On-site
Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for ... Strong project management skills, with successful track record on interdisciplinary communications
Client Success Manager
New York, NY · On-site
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs ... Proven ability to manage multiple projects in a fast-paced environment * Proactive, resourceful ...
Client Success Manager
New York, NY · On-site
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs ... Proven ability to manage multiple projects in a fast-paced environment * Proactive, resourceful ...
Customer Success Manager
Manhattan, NY · On-site
$150 - $185/hr
Work with Solutions Architects and Product to develop implementation timelines and own project ... Success, Account Management, or related client-facing role within a SaaS company. Media and ...
New
Customer Success Manager
Manhattan, NY · On-site
$150 - $185/hr
Work with Solutions Architects and Product to develop implementation timelines and own project ... Success, Account Management, or related client-facing role within a SaaS company. Media and ...
New
Customer Success Manager
New York, NY · On-site
$25K - $30K/mo
Entrepreneurial mindset with the ability to manage multiple client projects, identify process gaps ... A balanced approach to customer success, focused on maximizing platform usage and value while ...
New
Customer Success Manager
New York, NY · On-site
$25K - $30K/mo
Entrepreneurial mindset with the ability to manage multiple client projects, identify process gaps ... A balanced approach to customer success, focused on maximizing platform usage and value while ...
New
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Highly organized and detail-oriented, with strong administrative and project management skills ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Highly organized and detail-oriented, with strong administrative and project management skills ...
Customer Success Manager
New York, NY · On-site
$130K - $140K/yr
Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the ... Create onboarding project plans, checklists, and customer task timelines using AI-assisted tools to ...
Quick apply
Customer Success Manager
New York, NY · On-site
$130K - $140K/yr
Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the ... Create onboarding project plans, checklists, and customer task timelines using AI-assisted tools to ...
Customer Success Manager
New York, NY · On-site +1
$25K - $30K/mo
Entrepreneurial mindset with the ability to manage multiple client projects, identify process gaps ... A balanced approach to customer success, focused on maximizing platform usage and value while ...
New
Customer Success Manager
New York, NY · On-site +1
$25K - $30K/mo
Entrepreneurial mindset with the ability to manage multiple client projects, identify process gaps ... A balanced approach to customer success, focused on maximizing platform usage and value while ...
New
Customer Success Manager
New York, NY · Remote
$130K - $180K/yr
Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ... Proactively build and project-manage intervention plans for at-risk customers * Engage with Product ...
Quick apply
Customer Success Manager
New York, NY · Remote
$130K - $180K/yr
Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ... Proactively build and project-manage intervention plans for at-risk customers * Engage with Product ...
Customer Success Manager
Manhattan, NY · On-site
$110 - $150/hr
Strong organisational and project management skills, with the ability to manage multiple priorities ... customer success outcomes. * Excellent written and verbal communication skills in English ...
Customer Success Manager
Manhattan, NY · On-site
$110 - $150/hr
Strong organisational and project management skills, with the ability to manage multiple priorities ... customer success outcomes. * Excellent written and verbal communication skills in English ...
Customer Success Manager
New York, NY · On-site
$130K - $180K/yr
Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ... Proactively build and project-manage intervention plans for at-risk customers * Engage with Product ...
Customer Success Manager
New York, NY · On-site
$130K - $180K/yr
Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ... Proactively build and project-manage intervention plans for at-risk customers * Engage with Product ...
Customer Success Manager
New York, NY · On-site +1
This role reports to the Director of Customer Success and is a strategic member of our team. In ... Expertise in project management with experience managing Fortune 500 customers and/or complex ...
Customer Success Manager
New York, NY · On-site +1
This role reports to the Director of Customer Success and is a strategic member of our team. In ... Expertise in project management with experience managing Fortune 500 customers and/or complex ...
Client Success Manager
Whippany, NJ · On-site
A Client Success Manager acts as the point of contact for our clients. They build mutually ... Awareness of all ongoing initiatives for the client: open tickets, ongoing projects, open ...
New
Quick apply
Client Success Manager
Whippany, NJ · On-site
A Client Success Manager acts as the point of contact for our clients. They build mutually ... Awareness of all ongoing initiatives for the client: open tickets, ongoing projects, open ...
New
Customer Success Manager
New York, NY · Hybrid
$78K/yr
The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure ... Fundamental organization, project management, and time management skills * Experience analyzing ...
New
Customer Success Manager
New York, NY · Hybrid
$78K/yr
The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure ... Fundamental organization, project management, and time management skills * Experience analyzing ...
New
Client Success Manager
New York, NY · On-site
As a Client Success Manager you will act in an internal and client-facing role, and will be ... to make sure projects stay on track, deadlines are met, and that people are communicating ...
Client Success Manager
New York, NY · On-site
As a Client Success Manager you will act in an internal and client-facing role, and will be ... to make sure projects stay on track, deadlines are met, and that people are communicating ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager * Location: New York, NY (5 days/week in-office) * Base Salary: $100,000 ... Strong project management skills; highly organized and comfortable managing multiple clients and ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager * Location: New York, NY (5 days/week in-office) * Base Salary: $100,000 ... Strong project management skills; highly organized and comfortable managing multiple clients and ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager * Location: New York, NY (5 days/week in-office) * Base Salary: $100,000 ... Strong project management skills; highly organized and comfortable managing multiple clients and ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager * Location: New York, NY (5 days/week in-office) * Base Salary: $100,000 ... Strong project management skills; highly organized and comfortable managing multiple clients and ...
Customer Success Manager
New York, NY · On-site
$90K - $105K/yr
This customer success position is unique and the strategy will be to deliver on specific projects ... Partner with the account managers on specific client projects to drive and ensure growth within the ...
Customer Success Manager
New York, NY · On-site
$90K - $105K/yr
This customer success position is unique and the strategy will be to deliver on specific projects ... Partner with the account managers on specific client projects to drive and ensure growth within the ...
Associate Customer Success Manager
New York, NY · On-site
$90K - $110K/yr
Own day-to-day client requests, follow-ups, and project coordination to ensure an exceptional ... Customer Success, Account Management, Client Services, Relationship Management, or a similar ...
Associate Customer Success Manager
New York, NY · On-site
$90K - $110K/yr
Own day-to-day client requests, follow-ups, and project coordination to ensure an exceptional ... Customer Success, Account Management, Client Services, Relationship Management, or a similar ...
Project Success Manager information
What is a project success manager?
A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.
How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?
A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.
What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?
To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What is the difference between Project Success Manager vs Project Coordinator?
| Aspect | Project Success Manager | Project Coordinator |
|---|---|---|
| Credentials | Typically requires a project management certification (PMP, CAPM) and experience in project management | Often requires a bachelor's degree; certifications like CAPM are common but not mandatory |
| Work Environment | Focuses on strategic oversight, stakeholder communication, and ensuring project goals are met | Handles day-to-day task coordination, scheduling, and supporting project teams |
| Employer & Industry Usage | Used across industries to ensure project success and client satisfaction | Commonly found in project teams to assist in project execution |
The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.
What does a successful project success manager do?
A successful Project Success Manager oversees project planning, execution, and delivery to ensure objectives are met on time and within budget. They coordinate teams, manage stakeholder communication, and utilize project management tools to track progress and resolve issues, ensuring overall project success.
What are popular job titles related to Project Success Manager jobs in New York?
For Project Success Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Project Success Manager jobs in New York look for?
The top searched job categories for Project Success Manager jobs in New York are:
What cities in New York are hiring for Project Success Manager jobs?
Cities in New York with the most Project Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Job description
Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified Partner Success Manager to work closely with our core team.
Verneek is a one-of-a-kind deep technology team and AI-native company-we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners.
The Role: Partner Success Manager
As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution.
From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly-there are no legacy obstacles in your way to making a significant impact every single day.
At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply.
Responsibilities
Requirements
Benefits
About Verneek
Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: https://www.verneek.com/about-verneek and make sure to watch all our introductory videos and yearly recaps here: https://www.verneek.com/culture.
Verneek Culture
It's often hard to put "culture" into words, perhaps you can get a visual sense of our culture here: https://www.verneek.com/culture We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together.
Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact.
Annual Salary Range: $40K-$200K
Verneek is a one-of-a-kind deep technology team and AI-native company-we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners.
The Role: Partner Success Manager
As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution.
From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly-there are no legacy obstacles in your way to making a significant impact every single day.
At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply.
Responsibilities
- Strategic Relationship Management: Serve as the primary point of contact and "trusted advisor" for retail partner stakeholders. Deeply understand their unique business objectives and ensure our AI strategy aligns with their corporate vision. Oversee daily client operations in collaboration with executives.
- Accelerated Implementation: Support the integration of our AI platform into the client's existing tech stack. Navigate retail partner landscapes to identify key stakeholders, proactively clearing operational roadblocks and coaching partner teams to ensure high adoption of new AI-driven workflows.
- Adoption & Optimization: Monitor AI model performance and user engagement metrics to proactively identify risks and expansion opportunities. Assist and communicate with executives in decision-making, program management, and operations. Improve current processes and optimize organizational procedures for efficiency and productivity.
- Feedback Loop: Develop deep understanding of Verneek's product, and its evolving features. Gather meaningful feedback from the business owners and end users, helping to make Verneek's technology, product, and go-to-market motions more efficacious.
- Value Realization & Growth: Conduct regular business reviews that move beyond technical jargon. Translate complex algorithmic outputs into clear stories of ROI, margin improvement, and operational efficiency, paving the way for positive long-term partnerships and expansion.
- Strategic Business Development: Oversee a variety of strategic business development initiatives, from inception to successful execution, under the guidance of the executive team.
Requirements
- 7+ years of experience in a Client Service Management, Account Management, Business Management, Consulting, or an Executive role (i.e. managing multiple teams and leading strategic initiatives), specifically within SaaS or Retail Tech.
- AI/Technical Literacy: You don't need to write code, but you should be able to explain concepts like Machine Learning, Predictive Analytics, and Generative AI to a non-technical audience. You are also expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape.
- "Retail Mindset": You understand that for a retailer, every second of downtime or every percentage point of margin matters.
- Master of Business Administration (MBA) in finance or related fields
- Working knowledge of finance, book keeping, and contract and employment law
- Excellent written and verbal communication skills
- Strong project management skills, with successful track record on interdisciplinary communications
- Work authorization in US
- Domain Knowledge Preferred: A deep understanding of retail operations (e.g., merchandising, supply chain, or e-commerce).
Benefits
- Stellar medical, dental, vision, disability, and life insurance
- Daily private Chef lunch, curated to personal diets
- Transportation Benefits
- 401K matching contributions
- Flexible PTO
- Visa/Green Card Sponsorship
- Career growth support through sponsoring learning opportunities and mentorship
About Verneek
Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: https://www.verneek.com/about-verneek and make sure to watch all our introductory videos and yearly recaps here: https://www.verneek.com/culture.
Verneek Culture
It's often hard to put "culture" into words, perhaps you can get a visual sense of our culture here: https://www.verneek.com/culture We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together.
Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact.
Annual Salary Range: $40K-$200K