Project Operations Intern Jobs in Kitchener, ON (NOW HIRING)

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Strategic Growth Research Operations Intern who will support ongoing research and execute research tasks for our early-stage strategic bets-from recommending research design through participant recruitment to analysis-while continuously seeking ways to automate and optimize how we work. If you love technology, and are keen to join an industry leader - we would love to hear from you!

As a Strategic Growth Research Operations Intern, your key area of responsibility will be supporting ongoing Lean Startup / Customer Development research for early-stage strategic bets, executing research tasks across the lifecycle with an experimentation and outcomes-orientation. This includes: contributing to research design recommendations that shape how studies are run; identifying and coordinating efficient pathways to target participants (external recruitment tools, surveys, in-app options, among others); managing interview coordination and follow-up to convert outreach into completed research sessions; supporting logistics-intensive hands-on pilots with external customers and internal employees; and conducting desk research and analysis to inform discovery efforts. Throughout, you will continuously look for ways to automate and optimize the work, applying generative AI where it can make research operations faster and better. You will work closely with the Product Research Operations team, contributing to shared capacity while developing processes tailored to the distinct challenges of strategic research where target customers may be harder to reach or don't yet exist.

To be successful in this role you must have: strong organizational and follow-through skills to manage multiple recruitment touchpoints simultaneously; comfort with ambiguity and experimentation as you test different approaches; curiosity about AI tools and how they can augment research workflows; and clear written communication to document processes and coordinate with stakeholders.

• 4 month work-term beginning January 2027.
• Full-time, paid internship: Monday - Friday, 37.5hrs/week.
• Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
• Learn more about the Geotab Campus Program here.
• This posting is for an existing vacancy.

• Research Recruitment Optimization: By trialing and evaluating different research recruitment methods-which may include external recruiting tools, survey platforms, and in-app options-this role will identify the most effective pathways to reach target interview volumes while measuring time and cost efficiency.                                             
• Interview Coordination & Follow-up: Managing the end-to-end recruitment workflow from initial outreach to scheduled session, including responding to participant replies, coordinating calendars, and ensuring follow-through. As throughout the role, you will continuously look for ways to automate and streamline these manual touchpoints.
• Pilot Program Logistics: Supporting the execution of hands-on pilots with external customers and internal employees by coordinating schedules, communications, materials preparation, and participant tracking-ensuring smooth delivery of logistics-intensive research initiatives.
• Desk Research & Discovery Support: Conducting foundational desk research to accelerate strategic discovery efforts, gathering market intelligence, competitive context, and background information that informs early-stage product bets.
• Research Design & Analysis Support: Contributing to research design recommendations and supporting analysis of research findings-helping translate sessions and desk research into insights that inform early-stage product bets.
• Process & Tooling Documentation: Creating replicable templates, workflows, and documented processes tailored to the unique challenges of early-stage and strategic bet research-where customers may be harder to reach or don't yet exist-enabling scalable research practices distinct from incremental innovation research, while continuously applying generative AI and automation to make these workflows faster and more efficient.