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Project Manager Virtual Assistant Jobs in Elkridge, MD

DMI

Project Manager

Crownsville, MD · On-site

The Project Manager ensures seamless continuity of current operations while driving measurable ... Virtual Agent capabilities * Drive integration between ServiceNow and CCaaS platforms to deliver a ...

Matos Builders LLC

Assistant Project Manager

Baltimore, MD · On-site

$60K - $95K/yr

The Assistant Project Manager is responsible for assisting in managing all aspects of a construction project, including invoicing, vendor billing, schedule and budget management, and communicating ...

Armada Ltd

Assistant Project Manager

Rockville, MD · On-site

ARMADA is seeking an experienced Assistant Project Manager to support the Department of Health and Human Services (HHS), Program Support Center (PSC), Real Estate, Logistics, and Operations (RLO ...

GTT, LLC

Assistant Project Manager

Catonsville, MD

$47 - $49/hr

The Assistant Project Manager is responsible for supporting Senior Project Managers with cost management of individual projects, the successful completion of the projects within the specified dates ...

JRG Partners

Assistant Project Manager

Laurel, MD · On-site

Assistant Project Manager (Healthcare Construction) A established Healthcare Market Contractor, is experiencing significant growth and is in need of a Construction Assistant Project Manager looking ...

Miller Construction Services, Inc

Be Seen First

Assistant Project Manager

Baltimore, MD · On-site

$70K - $85K/yr

Working under the direction of a Project Manager, the Assistant Project Manager will help ensure projects are properly documented, compliant, and executed efficiently. ROLE AND RESPONSIBILITIES:

Koydol

Assistant Project Manager

Silver Spring, MD · On-site

We are looking for a full-time, experienced commercial flooring Assistant Project Manager to join our Operations team and manage projects. Duties include assisting Project Manager and coordinating ...

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Project Manager Virtual Assistant information

See Elkridge, MD salary details

$31.6K

$72.2K

$115.1K

How much do project manager virtual assistant jobs pay per year?

As of Aug 28, 2026, the average yearly pay for project manager virtual assistant in Elkridge, MD is $72,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $86,900.00 per year, depending on experience, location, and employer.

What is a project manager virtual assistant?

Project Manager Virtual Assistants are remote professionals who help manage and coordinate projects for businesses or individuals. They handle tasks such as scheduling, team communication, progress tracking, and ensuring deadlines are met, all while working virtually. These assistants often use project management tools and software to organize workflows, delegate tasks, and report on project statuses. Their goal is to keep projects on track and support clients in achieving their objectives efficiently and effectively.

How does a project manager virtual assistant typically coordinate with remote teams and clients to ensure project milestones are met?

A Project Manager Virtual Assistant (PM VA) usually leverages digital collaboration tools like Slack, Trello, or Asana to facilitate communication and track progress among remote teams and clients. They schedule regular virtual check-ins, set clear expectations on deliverables, and proactively address any blockers that arise. Effective PM VAs are adept at time zone management and prioritize transparent updates, ensuring that project milestones are consistently met and stakeholders remain informed. This collaborative approach is vital for building trust and maintaining project momentum in a virtual environment.

What are the key skills and qualifications needed to thrive as a project manager virtual assistant, and why are they important?

To thrive as a Project Manager Virtual Assistant, you need strong organizational skills, time management abilities, and a solid understanding of project management principles, often supported by experience or certification such as PMP or CAPM. Familiarity with project management tools like Asana, Trello, or Monday.com, and proficiency in communication platforms such as Slack or Zoom, are typically required. Excellent communication, problem-solving, and adaptability help you coordinate remote teams and ensure projects run smoothly. These skills are crucial for maintaining project timelines, fostering collaboration, and ensuring successful delivery in a virtual environment.

What is the difference between Project Manager Virtual Assistant vs Project Coordinator Virtual Assistant?

AspectProject Manager Virtual AssistantProject Coordinator Virtual Assistant
CredentialsBasic project management knowledge, certifications like CAPM or PMP (optional)Basic organizational skills, no specific certifications required
Work EnvironmentRemote, supporting project managers or clientsRemote, assisting project teams with coordination tasks
Employer & IndustryBusinesses, agencies, startups managing projectsOrganizations needing task coordination and scheduling
Search & Comparison IntentUnderstanding roles supporting project managementLooking for assistance with project tasks and scheduling

The Project Manager Virtual Assistant focuses on supporting project planning, tracking, and communication, often requiring some project management knowledge. The Project Coordinator Virtual Assistant primarily handles scheduling, task coordination, and administrative support. Both roles are remote and serve similar industries, but the Project Manager Virtual Assistant typically has a broader scope related to project oversight, while the Project Coordinator Virtual Assistant concentrates on day-to-day task management.

What are popular job titles related to Project Manager Virtual Assistant jobs in Elkridge, MD?

For Project Manager Virtual Assistant jobs in Elkridge, MD, the most frequently searched job titles are:

What job categories do people searching Project Manager Virtual Assistant jobs in Elkridge, MD look for?

The top searched job categories for Project Manager Virtual Assistant jobs in Elkridge, MD are:

What cities near Elkridge, MD are hiring for Project Manager Virtual Assistant jobs?

Cities near Elkridge, MD with the most Project Manager Virtual Assistant job openings:

Project Manager Virtual Assistant jobs near you
Infographic showing various Project Manager Virtual Assistant job openings in Elkridge, MD as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 1% Temporary, and 3% Contract. Highlights an 58% Physical, 1% Hybrid, and 41% Remote job distribution, with an average salary of $72,159 per year, or $34.7 per hour.

Project Manager

DMI

Crownsville, MD • On-site

Full-time

Medical, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Project Manager who serves as the single point of accountability for end-to-end service delivery, transformation execution, and operational performance across a Client Services environment. This role goes beyond traditional project oversight to function as a strategic integrator, aligning Service Desk, Desktop Support, IT Asset Management, and enabling platforms (ServiceNow and CCaaS) into a unified, high-performing service ecosystem.

The Project Manager ensures seamless continuity of current operations while driving measurable improvements in customer experience, efficiency, and service quality through disciplined execution and continuous innovation.

Duties and Responsibilities:

  • Integrated Service Delivery Leadership
    • Direct and coordinate all operational service towers (Service Desk, Desktop Support, IT Asset Management) as a single, cohesive delivery model, eliminating silos and improving end-to-end resolution.
    • Serve as the primary interface to client leadership, translating strategic objectives into executable service plans.
    • Ensure alignment between operational delivery and the client's evolving digital service goals.
  • Transformation & Continuous Improvement Ownership
    • Lead the evolution from traditional service desk operations to an AI-enabled, omnichannel customer experience model.
    • Drive adoption of automation, self-service, and advanced analytics to improve:
    • First Contact Resolution
    • Customer Satisfaction (CSAT)
    • Service delivery efficiency
    • Establish and manage a continuous improvement pipeline, incorporating data-driven insights, root cause analysis, and proactive service enhancements.
  • ServiceNow-Centric Delivery Governance
    • Ensure all services are delivered through standardized, ITIL-aligned workflows within ServiceNow, enabling consistency, transparency, and scalability.
    • Partner with platform teams to enhance:
    • Workflow automation
    • Knowledge management
    • Virtual Agent capabilities
    • Drive integration between ServiceNow and CCaaS platforms to deliver a seamless end-user experience.
  • Performance Management & SLA Accountability
    • Own end-to-end performance against all contractual SLAs and KPIs.
    • Implement real-time performance monitoring and reporting, enabling proactive issue resolution.
    • Lead regular service reviews with DoIT, providing:
    • Performance insights
    • Trend analysis
    • Actionable improvement plans
    • Ensure accountability across all subcontractors and service providers.
  • Risk Management & Operational Resilience
    • Identify and mitigate delivery risks across staffing, technology, and operations.
    • Maintain robust contingency and continuity plans to ensure uninterrupted service delivery.
    • Lead response to major incidents, ensuring rapid escalation, communication, and resolution.
  • Transition & Change Leadership
    • Oversee all transition activities, including onboarding, knowledge transfer, and service stabilization.
    • Ensure zero service disruption through structured transition planning and phased execution.
    • Lead organizational change management efforts to support the adoption of new tools, processes, and capabilities.
  • Stakeholder Engagement & Client Partnership
    • Build strong, trust-based relationships with DoIT leadership and agency stakeholders.
    • Act as a trusted advisor, providing insights on service optimization, cost efficiency, and innovation opportunities.
    • Facilitate cross-agency alignment to standardize service delivery practices where appropriate.
Qualifications

Education and Years of Experience: 

  • Minimum 5 years of experience managing large-scale IT service delivery programs, including Service Desk and End User Support environments.
  • Minimum 3 years leading complex, multi-team operational environments with 24x7 service delivery.
  • Demonstrated experience delivering services in ServiceNow-enabled ITSM environments.
  • Proven ability to drive service transformation initiatives, including automation, AI, or customer experience improvements.
  • Strong knowledge of ITIL-based service management practices.

 Preferred Skills & Certifications:

  • PMP certification or equivalent project/program management credential.
  • Experience supporting state or large public sector clients.
  • Experience integrating or managing cloud-based contact center platforms
  • Background in managing multi-vendor or subcontractor delivery models.
  • Demonstrated success in improving SLAs, CSAT, and operational efficiency metrics in comparable environments.

 Background Requirements: Must be able to complete a required fingerprint background investigation.

 

Citizenship Status Required: No Restrictions

 

Physical Requirements: None required for this position.

 

Location: Crownsville, MD

#LI-SP1

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Employment Type: OTHER

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