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Project Manager Operations Jobs in Phoenix, AZ (NOW HIRING)

About the Role We are looking for a dynamic Project Manager in our Phoenix office to support Call Center Operations during an exciting phase of rapid growth and operational optimization. As part of a ...

The Operations Project Manager at Payabli is a high-impact operations role where you will have the ability to directly influence business performance and Payabli's most strategic accounts. You'll ...

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Project Manager Operations information

See Phoenix, AZ salary details

$38.7K

$95.1K

$152.4K

How much do project manager operations jobs pay per year?

As of Jul 15, 2026, the average yearly pay for project manager operations in Phoenix, AZ is $95,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Project Manager Operations, and why are they important?

To thrive as a Project Manager Operations, you need strong organizational, leadership, and analytical skills, often supported by a degree in business or a related field and relevant project management certifications. Familiarity with project management software (e.g., Microsoft Project, Asana), ERP systems, and methodologies like Agile or Lean is typically required. Exceptional communication, problem-solving, and stakeholder management abilities set top performers apart. These skills and qualifications ensure that projects are delivered efficiently, on time, and within scope while aligning with organizational goals.

What does a project operations manager do?

A project operations manager oversees the coordination and execution of projects within an organization, ensuring that processes run efficiently and objectives are met. They manage resources, monitor progress, and implement improvements, often using tools like project management software and requiring strong organizational and communication skills.

How does a Project Manager Operations typically collaborate with cross-functional teams to ensure project success?

As a Project Manager Operations, effective collaboration with cross-functional teams is essential. You will regularly coordinate with departments such as finance, logistics, procurement, and IT to align project objectives, timelines, and resources. This involves facilitating meetings, ensuring clear communication of goals, and addressing any obstacles that may arise. Building strong working relationships and maintaining transparency helps keep everyone on track and contributes to the overall success of projects.

What are the 4 types of project managers?

Project managers can be classified into four main types: functional, projectized, matrix, and hybrid. Functional managers work within specific departments, projectized managers oversee entire projects independently, matrix managers operate across functional and project lines, and hybrid combines elements of these structures. Understanding these types helps in selecting the right management approach based on project scope and organizational structure.

What are Project Manager Operations?

Project Manager Operations are professionals responsible for overseeing and coordinating the operational aspects of projects within an organization. They ensure that projects are completed on time, within budget, and meet quality standards by managing resources, schedules, and team collaboration. Their role often involves streamlining processes, identifying and mitigating risks, and ensuring that project objectives align with organizational goals. They act as a bridge between different departments, stakeholders, and teams to facilitate smooth project execution.

What is the role of a project manager in operations?

A project manager in operations oversees planning, execution, and completion of projects to improve efficiency and meet organizational goals. They coordinate teams, manage resources, and use tools like Gantt charts or project management software to ensure timely delivery and quality standards.

What is the difference between Project Manager Operations vs Project Coordinator?

AspectProject Manager OperationsProject Coordinator
CertificationsPMP, CAPM, or similarCAPM or basic project management certifications
Work EnvironmentOversees multiple projects, manages teams, strategic planningSupports project teams, handles scheduling and documentation
Employer & Industry UsageCommon in industries like construction, IT, manufacturingUsed across various industries for supporting roles
Search & Comparison IntentUnderstanding managerial responsibilities and scopeFocus on support and coordination tasks

The Project Manager Operations typically has broader responsibilities, including strategic planning and team management, requiring advanced certifications. In contrast, the Project Coordinator focuses on supporting project activities, scheduling, and documentation. Both roles are essential in project execution but differ in scope and seniority.

Can I make 100k as a project manager?

Project managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and in industries such as IT, construction, or engineering. Salaries vary based on location, company size, and project scope, with senior or specialized roles typically commanding higher pay.
What are popular job titles related to Project Manager Operations jobs in Phoenix, AZ? For Project Manager Operations jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Project Manager Operations jobs in Phoenix, AZ look for? The top searched job categories for Project Manager Operations jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Project Manager Operations jobs? Cities near Phoenix, AZ with the most Project Manager Operations job openings:
Infographic showing various Project Manager Operations job openings in Phoenix, AZ as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $95,076 per year, or $45.7 per hour.
Operations Project Manager

Operations Project Manager

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Phoenix, AZ • Hybrid

Other

Medical, Dental, Vision, PTO

Posted 20 days ago


Job description

About the Role

We are looking for a dynamic Project Manager in our Phoenix office to support Call Center Operations during an exciting phase of rapid growth and operational optimization. As part of a high-performing enablement team, you will manage a portfolio of projects aligned with our broader enterprise roadmap. We are looking for a self-starter who thrives on managing interdependencies, bringing structure to abstract goals, and naturally weaving technological advancements into program delivery.

This role is based in our Phoenix office and follows a hybrid work schedule.
What You'll Do

  • Manage Interdependencies & Portfolio Health: Track and oversee multiple parallel project workstreams within the call center domain, ensuring individual project milestones align with overarching program timelines and business goals.
  • Coordinate Tech-Driven Operations: Manage project lifecycles within a highly automated environment, ensuring AI tools and virtual agent enhancements are seamlessly accounted for in operational rollouts.
  • Cross-Functional Program Alignment: Work closely with operations, product, and transformation teams to monitor, troubleshoot, and solve systemic issues, while communicating program health, risks, and progress to internal and external stakeholders.
  • Action-Oriented Execution & Governance: Balance meeting cadences with executable actions and Jira ticket management, establishing lightweight program governance to keep fast-moving initiatives on track without sacrificing agility.
  • Synthesize Strategic Vision: Translate high-level operational strategies and tech-forward process updates into clear, executable project components, stages, and tasks.
  • Executive-Level Communication: Effectively communicate project and program updates, lifecycle status, risks, and mitigation strategies to a diverse group of stakeholders, ranging from department leadership to compliance, legal, and senior executives.
What We Look For
  • 4+ years of project or program management experience required, ideally within a high-growth startup, fintech, or fast-paced financial services call center environment.
  • Program & Portfolio Mindset: Proven ability to manage multiple concurrent projects of varying complexity, successfully tracking dependencies and resource constraints across different workstreams.
  • Tech & Automation Fluency: Comfortable operating within a tech-forward ecosystem, with the ability to naturally incorporate AI tooling and automated workflow considerations into everyday project tracking.
  • Agile & Structure Agility: Proficiency in agile project management frameworks and issue-tracking software; Jira knowledge is required. Able to scale delivery frameworks to enforce accountability while remaining flexible.
  • High Volume & Complexity: A highly organized individual who can manage ambiguity and bring structure to dynamic-scope environments with shifting business priorities.
  • Solutions-Oriented Mindset: A positive, flexible attitude with the energy and self-motivation to tackle the shifting needs of a business that has launched several major products and continues to scale.
  • Deep Operational Curiosity: Willingness to immerse yourself in a "learn-it-yourself" environment to gain an expert-level understanding of internal operational strategy, process mapping, and customer-facing workflows.
  • Excellent Communication: Superior interpersonal, written, presentation, and process-mapping skills.
What We Offer You
  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental, and vision insurance
  • Flexible PTO
  • Opportunities for professional growth and development within a rapidly expanding transformation team
  • Paid parental leave
  • Health & wellness initiatives