Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location: Remote Employment Type: Full-time Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec ...
Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location: Remote Employment Type: Full-time Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec ...
Operations Manager / Project Manager II
Ashburn, VA ยท On-site +1
Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location: Remote Employment Type: Fulltime Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec At ...
Operations Manager / Project Manager II
Ashburn, VA ยท On-site +1
Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location: Remote Employment Type: Fulltime Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec At ...
Project Manager
Crownsville, MD ยท On-site
The Project Manager ensures seamless continuity of current operations while driving measurable ... improvements in customer experience, efficiency, and service quality through disciplined execution ...
Project Manager
Crownsville, MD ยท On-site
The Project Manager ensures seamless continuity of current operations while driving measurable ... improvements in customer experience, efficiency, and service quality through disciplined execution ...
Project Manager
Crownsville, MD ยท On-site
The Project Manager ensures seamless continuity of current operations while driving measurable ... improvements in customer experience, efficiency, and service quality through disciplined execution ...
Project Manager
Crownsville, MD ยท On-site
The Project Manager ensures seamless continuity of current operations while driving measurable ... improvements in customer experience, efficiency, and service quality through disciplined execution ...
Project Manager
Crownsville, MD ยท On-site
The Project Manager ensures seamless continuity of current operations while driving measurable ... improvements in customer experience, efficiency, and service quality through disciplined execution ...
Project Manager
Crownsville, MD ยท On-site
The Project Manager ensures seamless continuity of current operations while driving measurable ... improvements in customer experience, efficiency, and service quality through disciplined execution ...
Project Manager, Creative Operations
Washington, DC ยท On-site
$80K - $110K/yr
Position Overview We are seeking a highly organized and proactive Project Manager with 5-7 years of experience to support Creative Operations within a fast-paced e-commerce environment. This role is ...
Project Manager, Creative Operations
Washington, DC ยท On-site
$80K - $110K/yr
Position Overview We are seeking a highly organized and proactive Project Manager with 5-7 years of experience to support Creative Operations within a fast-paced e-commerce environment. This role is ...
Leadership + Management * Set strategic direction for the team by aligning property operations with ... Lead or participate in large projects, strategic planning and business activities. * Partner with ...
Leadership + Management * Set strategic direction for the team by aligning property operations with ... Lead or participate in large projects, strategic planning and business activities. * Partner with ...
Assistant Project Manager
Washington, DC ยท On-site
Assistant Project Manager (APM) Location: Library of Congress - Washington, DC (Onsite) Position ... Supervise production-based operations, including sorting, shifting, shelving, distributing ...
Assistant Project Manager
Washington, DC ยท On-site
Assistant Project Manager (APM) Location: Library of Congress - Washington, DC (Onsite) Position ... Supervise production-based operations, including sorting, shifting, shelving, distributing ...
Deputy Project Manager
Washington, DC ยท On-site
The DPM reports directly to the Project Manager and provides daily oversight of operational activities, personnel management, and customer engagement to ensure the successful delivery of all contract ...
Deputy Project Manager
Washington, DC ยท On-site
The DPM reports directly to the Project Manager and provides daily oversight of operational activities, personnel management, and customer engagement to ensure the successful delivery of all contract ...
Project Manager - Senior
Alexandria, VA ยท Remote
Project Manager - Senior Position / LCAT: Project Manager Level: Senior / Lead Lead Designation ... Manage operations and sustainment, including defined operational service levels, high-availability ...
Project Manager - Senior
Alexandria, VA ยท Remote
Project Manager - Senior Position / LCAT: Project Manager Level: Senior / Lead Lead Designation ... Manage operations and sustainment, including defined operational service levels, high-availability ...
Senior EAM Project Manager
Washington, DC ยท On-site
As a senior leader, you will maintain delivery momentum, mitigate operational risks, and oversee ... Project Management & Governance: Lead the execution of ongoing and upcoming EAM initiatives ...
Senior EAM Project Manager
Washington, DC ยท On-site
As a senior leader, you will maintain delivery momentum, mitigate operational risks, and oversee ... Project Management & Governance: Lead the execution of ongoing and upcoming EAM initiatives ...
Be Seen First
Construction Project Manager
Millersville, MD ยท On-site
Support field superintendent(s) and foremen with operational and logistical needs * Track project ... Experience managing: * Water mains * Sanitary sewer systems * Storm drainage systems * Gas lines
Quick apply
Be Seen First
Construction Project Manager
Millersville, MD ยท On-site
Support field superintendent(s) and foremen with operational and logistical needs * Track project ... Experience managing: * Water mains * Sanitary sewer systems * Storm drainage systems * Gas lines
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on ... ProSidian.com. ProSidian Seeks a Sr. Project Manager / Project Manager (Contract Contingent ...
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on ... ProSidian.com. ProSidian Seeks a Sr. Project Manager / Project Manager (Contract Contingent ...
Cervello Global Corporation dba Cervello Technologies is looking for a Project Manager Information Operations Planner to provide supports to the USMC Operational Forces, Operations in the Information ...
Cervello Global Corporation dba Cervello Technologies is looking for a Project Manager Information Operations Planner to provide supports to the USMC Operational Forces, Operations in the Information ...
Project Manager
Annapolis, MD ยท On-site
The ideal candidate will facilitate a smooth project operation, documentation, and ensure effective communication across all levels of the organization. The Project Manager: * Develops the Project ...
Project Manager
Annapolis, MD ยท On-site
The ideal candidate will facilitate a smooth project operation, documentation, and ensure effective communication across all levels of the organization. The Project Manager: * Develops the Project ...
The ideal candidate will facilitate a smooth project operation, documentation, and ensure effective communication across all levels of the organization. The Project Manager: * Develops the Project ...
The ideal candidate will facilitate a smooth project operation, documentation, and ensure effective communication across all levels of the organization. The Project Manager: * Develops the Project ...
Share: Share Project - Manager, Business Operations - TS/SCI w/ Poly - Chantilly, VA with Facebook Share Project - Manager, Business Operations - TS/SCI w/ Poly - Chantilly, VA with LinkedIn Share ...
Share: Share Project - Manager, Business Operations - TS/SCI w/ Poly - Chantilly, VA with Facebook Share Project - Manager, Business Operations - TS/SCI w/ Poly - Chantilly, VA with LinkedIn Share ...
Project Manager - Senior
Arlington, VA ยท Remote
Project Manager - Senior Position / LCAT: Project Manager Level: Senior / Lead Lead Designation ... Manage operations and sustainment, including defined operational service levels, high-availability ...
Quick apply
Project Manager - Senior
Arlington, VA ยท Remote
Project Manager - Senior Position / LCAT: Project Manager Level: Senior / Lead Lead Designation ... Manage operations and sustainment, including defined operational service levels, high-availability ...
Project Manager
Lorton, VA ยท Remote
$110K - $130K/yr
They specialize in installation, service, and maintenance projects and are seeking an experienced Project Manager to support ongoing growth and operational needs. Position Summary The Project Manager ...
New
Quick apply
Project Manager
Lorton, VA ยท Remote
$110K - $130K/yr
They specialize in installation, service, and maintenance projects and are seeking an experienced Project Manager to support ongoing growth and operational needs. Position Summary The Project Manager ...
New
Operations & Maintenance (O&M) Project Manager
Springfield, VA ยท On-site
$155K - $175K/yr
The O&M Project Manager serves as Key Personnel and the contractor's lead for the efficient maintenance, repair, and operation of building systems and equipment across the FPS portfolio -- including ...
Operations & Maintenance (O&M) Project Manager
Springfield, VA ยท On-site
$155K - $175K/yr
The O&M Project Manager serves as Key Personnel and the contractor's lead for the efficient maintenance, repair, and operation of building systems and equipment across the FPS portfolio -- including ...
Project Manager Operations information
See Washington salary details
$44.2K - $56K
2% of jobs
$56K - $67.7K
4% of jobs
$67.7K - $79.5K
13% of jobs
$84.8K is the 25th percentile. Wages below this are outliers.
$79.5K - $91.3K
14% of jobs
The median wage is $99.8K / yr.
$91.3K - $103.1K
24% of jobs
$103.1K - $114.9K
14% of jobs
$119.5K is the 75th percentile. Wages above this are outliers.
$114.9K - $126.7K
12% of jobs
$126.7K - $138.5K
6% of jobs
$138.5K - $150.3K
5% of jobs
$150.3K - $162.1K
4% of jobs
$162.1K - $173.9K
2% of jobs
$44.2K
$108.5K
$173.9K
How much do project manager operations jobs pay per year?
What are the key skills and qualifications needed to thrive as a Project Manager Operations, and why are they important?
What does a project operations manager do?
How does a Project Manager Operations typically collaborate with cross-functional teams to ensure project success?
What are the 4 types of project managers?
What are Project Manager Operations?
What is the role of a project manager in operations?
What is the difference between Project Manager Operations vs Project Coordinator?
| Aspect | Project Manager Operations | Project Coordinator |
|---|---|---|
| Certifications | PMP, CAPM, or similar | CAPM or basic project management certifications |
| Work Environment | Oversees multiple projects, manages teams, strategic planning | Supports project teams, handles scheduling and documentation |
| Employer & Industry Usage | Common in industries like construction, IT, manufacturing | Used across various industries for supporting roles |
| Search & Comparison Intent | Understanding managerial responsibilities and scope | Focus on support and coordination tasks |
The Project Manager Operations typically has broader responsibilities, including strategic planning and team management, requiring advanced certifications. In contrast, the Project Coordinator focuses on supporting project activities, scheduling, and documentation. Both roles are essential in project execution but differ in scope and seniority.
Can I make 100k as a project manager?

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 20 days ago
Job description
CBP Technology Service Desk (TSD)
Location: Remote
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, helping federal agencies achieve their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that make a real difference.
Position Summary
Aretec is seeking an Operations Manager / Project Manager II to provide day-to-day operational leadership for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role supports a large-scale, multi-site service desk operating across Ashburn, VA; Orlando, FL; and San Antonio, TX and works closely with the Program Manager to ensure consistent performance, staffing coverage, and service quality across all locations. The ideal candidate is a hands-on operations leader with strong service desk supervisory experience and a customer-focused mindset.
What You'll Do
- Serve as the day-to-day operations manager for CBP TSD operations across all supported locations.
- Continuously monitor call, chat, email, and ticket workflows and adjust staffing and assignments to mitigate impacts from volume spikes or staffing shortages.
- Ensure appropriate supervisory coverage across all shifts and locations.
- Identify and promptly report operational events, such as increased volumes or extended wait times, to the Government.
- Produce after-action reports for operational events, including root cause analysis, mitigation actions taken, and recommendations for improvement.
- Ensure all work performed by contract personnel complies with established CBP TSD processes and procedures.
- Support the preparation and delivery of daily CIO reports, daily metrics briefings, and weekly performance reports.
- Support the Program Manager in all program management and operational oversight activities.
- Manage onboarding and offboarding of contract staff in compliance with CBP policies and procedures.
Required Qualifications
- Minimum 3 years of supervisory experience in an IT service desk or technical support environment.
- Highly customer-focused, responsive, reliable, and detail-oriented.
- Strong managerial, communication, organizational, and problem-solving skills.
- Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).
Preferred Qualifications
- ITIL v4 Foundation certification.
- HDI Support Center Manager (SCM) certification.
- Experience supporting 24x7 IT service desk operations.
- Prior CBP or DHS experience.
- Experience with ServiceNow and Amazon Connect.
- Experience managing a remote or hybrid workforce.
Why Join Aretec
- Support a mission-critical federal program with national-level impact.
- Work closely with senior program leadership in a collaborative environment.
- Competitive compensation and a comprehensive benefits package, including:
- Health, Dental, and Vision Insurance
- 401(k) with Employer Match
- Certification and Professional Development Support
- Paid Time Off and Holidays
Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status
About Aretec
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Fairfax, VA, US
Year founded
2005