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Progressive Claims Jobs (NOW HIRING)

Position Knowledge, Skills, and Requirements Education Min/Preferred Minimum High School or GED Experience Years of Experience 2 Years Relevant and progressive claims or insurance experience in area ...

Position Knowledge, Skills, and Requirements Education Min/Preferred Minimum High School or GED Experience Years of Experience 2 Years Relevant and progressive claims or insurance experience in area ...

Position Knowledge, Skills, and Requirements Education Min/Preferred Minimum High School or GED Experience Years of Experience 2 Years Relevant and progressive claims or insurance experience in area ...

Claims Manager - APD

$103K - $136K/yr

Experience: * 8+ years of progressive claims experience within P&C insurance. * 3+ years of people management in a claims environment. * Experience leading change initiatives or large-scale ...

Claims Manager - BI

$103K - $136K/yr

Experience: * 8+ years of progressive claims experience within P&C insurance. * 3+ years of people management in a claims environment. * Experience leading change initiatives or large-scale ...

Progressive is dedicated to helping employees move forward and live fully in their careers. Your ... As a senior claims specialist on our team, you'll play a critical role in our ability to ...

Progress. As a senior claims specialist on our team, you'll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims ...

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Progressive Claims information

See salary details

$30.5K

$64.6K

$90K

How much do progressive claims jobs pay per year?

As of Jul 8, 2026, the average yearly pay for progressive claims in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is the difference between Progressive Claims vs Claims Adjuster?

AspectProgressive ClaimsClaims Adjuster
CredentialsInsurance licensing, claims processing trainingInsurance licensing, claims processing training
Work EnvironmentInsurance companies, claims departmentsInsurance companies, independent agencies
Employer & IndustryInsurance providers, claims departmentsInsurance providers, independent agencies
Common Search IntentHandling insurance claims, processing claimsAssessing claims, investigating damages

Progressive Claims professionals focus on processing and managing insurance claims within insurance companies, ensuring claims are handled efficiently. Claims Adjusters also evaluate and investigate claims but may work independently or for multiple insurers, often assessing damages and determining coverage. While both roles require similar credentials and work in the insurance industry, their specific responsibilities and work environments differ slightly.

What are Progressive Claims?

Progressive Claims refer to the claims processing services provided by Progressive, one of the largest auto insurance companies in the United States. When you file a claim with Progressive after an accident, theft, or other covered event, their claims representatives will guide you through the process, assess damages, and help you get your vehicle repaired or replaced. The process is designed to be quick and convenient, often allowing claims to be filed online or through their mobile app. Progressive also offers a network of approved repair shops and 24/7 customer support to assist you throughout the claims process.

What are the key skills and qualifications needed to thrive as a Progressive Claims Adjuster, and why are they important?

To thrive as a Progressive Claims Adjuster, you need strong analytical abilities, attention to detail, and a background in insurance or a related field—often supported by a bachelor's degree or equivalent experience. Familiarity with claims management software, digital documentation tools, and sometimes a state insurance adjuster license are typically required. Excellent communication, negotiation, and customer service skills help build trust and effectively resolve claims. These competencies ensure accurate claim assessments, customer satisfaction, and efficient claim resolution in a competitive insurance environment.

What are some common challenges faced by Progressive Claims Adjusters when handling multiple claims simultaneously?

Progressive Claims Adjusters often manage a high volume of claims at once, which can be challenging due to the need to prioritize tasks, meet deadlines, and provide timely communication to customers. Balancing empathy with efficiency while investigating claims, gathering documentation, and coordinating with repair shops or third parties requires strong organizational skills. Adjusters must also keep up with evolving policies and state regulations, making adaptability and ongoing learning essential for success in this role.
What cities are hiring for Progressive Claims jobs? Cities with the most Progressive Claims job openings:
What states have the most Progressive Claims jobs? States with the most job openings for Progressive Claims jobs include:
Infographic showing various Progressive Claims job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.
Director of Claim Operations

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Allcat Claims Service rating

5.6

Company rating: 5.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

265th of 278 rated insurance


Job description

This position is for our subsidiary:

Allcat Claims Service, LLC

To know more, visit us at http://www.allcatclaims.com

ABOUT ALLCAT CLAIMS SERVICE

Allcat Claims Service was formed in 2000 by a group of independent claims adjusters. Our industry experience and knowledge was combined to create a company that provides unparalleled service to our clients in the insurance industry.

Through quality control, quality adjusters, use of technology, and handling claims both professionally and ethically, we have continued to grow each year since our founding. Through high-quality claim handling, we give capacity back to the carrier.

Every line of business. Every carrier. Every claim.
Capacity. Accuracy. Service.

Allcat Claims Service is proud to support our military community and values the unique skills, leadership, and dedication that service members and veterans bring to the workforce. We strongly encourage active-duty military personnel, veterans, reservists, and military spouses to apply and join our team as we continue to raise the bar in the claims industry.

Director, Claim Operations - Desk Services

Position Summary

The Director of Claim Operations provides strategic leadership and operational oversight for desk-based claim operations, including Auto, Property, and other lines of business. This role is responsible for driving operational excellence, client satisfaction, compliance, quality outcomes, and scalable growth while supporting the organization's strategic objectives.

Duties and Responsibilities

  • Leads desk claim operations including (but not limited to): Auto, Property, and other claim programs.
  • Executes operational strategies that support company growth, client retention, and service excellence.
  • Ensures that teams meet and exceed performance standards, KPIs and SLAs, and drives continuous improvement initiatives.
  • Ensures compliance with client requirements, carrier guidelines, regulatory standards, and company policies.
  • Executes workforce planning, staffing strategies, resource allocation, and organizational development.
  • Builds and maintains strong relationships with clients, carriers, vendors, and business partners.
  • Leads catastrophe response planning and operational readiness efforts.
  • Develops, mentors, and retains key talent while fostering a culture of accountability and excellence.
  • Partners with business leaders to improve workflows, reporting, automation, and operational efficiency.

Minimum Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • Industry certification(s) such as CPCU, AIC, etc
  • Current AZ Adjusters license in good standing
  • 10+ years of progressive claims experience across multiple lines of business.
  • 7+ years of claims leadership experience, including management of managers and large operational teams.
  • Demonstrated success leading organizational change, operational improvements, and performance-driven cultures.
  • Strong knowledge of claims operations, compliance, workforce management, and performance analytics.
  • Excellent communication, leadership, and relationship-building skills.
  • Strong analytical, problem-solving, and strategic planning abilities.
  • Current Texas Adjuster License or ability to obtain within designated timeframe.

Preferred Qualifications

  • Multi-line claims leadership experience including Auto, Property, Flood, and CAT operations.
  • Experience within a TPA, or independent adjusting firm,
  • Leadership experience overseeing organizations of 100+ employees.
  • Experience leading large-scale operational transformation initiatives.

BENEFITS:

Eligibility to participate in the Comprehensive Benefits Package: Medical, Dental, Vision, Paid Time Off and Paid Holidays, 401(K), in accordance with Company policy.

Schedule: Day Shift; Monday - Friday

Location: In-Office, Chandler AZ

Allcat Claims is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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