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Programs Manager Jobs in Knightdale, NC (NOW HIRING)

... complex programs/projects • Teach and perform operational practice tasks • Creation and ... manager to consultants. Not limited to but including: • Effectively communicate roles and ...

... program management, services, engineering, operations, and logistics * Must have a valid US Driver's License * Ability to travel up to 20% (domestic and international) * Legally authorized to work in ...

... programs. Our work is rooted in compassion, dignity, and a shared commitment to helping others thrive. LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ...

Program Manager

Durham, NC · On-site

$18 - $20.25/hr

... programs. Our work is rooted in compassion, dignity, and a shared commitment to helping others thrive. LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ...

Senior Program Manager

Raleigh, NC · Remote

$112K - $113K/yr

Lead multiple data center programs across a global manufacturing network. * Serve as the primary point of contact for strategic customer relationships. * Develop and manage program schedules, budgets ...

Align fitness programs with annual strategic planning to meet and exceed short- and long-term goals. * Manage the program budget, monitor expenses, and generate detailed reports on program ...

Position Summary The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts ...

Program Manager

Raleigh, NC · On-site

$125K/yr

LBI - Strategic Programs REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Qualifications ... Specialized experience would include one year of substantive supervisory or program management ...

PROGRAM MANAGER

Raleigh, NC · On-site

$20 - $22/hr

The Program Manager will ensure the group home/program is managed so that it meets COA standards of best practice, licensing standards and requirements. What We Offer: * Part-time * $20-$22/hour ...

PROGRAM MANAGER

Raleigh, NC · On-site

$20 - $22/hr

The Program Manager will ensure the group home/program is managed so that it meets COA standards of best practice, licensing standards and requirements. What We Offer: * Part-time * $20-$22/hour ...

Program Manager

Raleigh, NC · On-site

$20 - $22.50/hr

... programs for individuals with diverse needs-delivered through innovative, community-focused ... Lutheran Services Carolinas (LSC) is seeking a dedicated Program Manager to lead services at our ...

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Programs Manager information

What does a programs manager do?

A Programs Manager is responsible for overseeing and coordinating multiple projects or initiatives within an organization. They ensure that these programs align with the company’s strategic goals, manage resources, set timelines, and track progress. Programs Managers work closely with project managers and team members, addressing any issues that arise and ensuring that deliverables are met on time and within budget. Their role often involves communicating with stakeholders, developing program strategies, and measuring the overall success of the programs.

What are the key skills and qualifications needed to thrive as a programs manager?

To thrive as a Programs Manager, you need strong project management skills, strategic planning abilities, and often a bachelor’s degree in business, management, or a related field. Familiarity with project management tools like Asana, Trello, or Microsoft Project, as well as certifications such as PMP or PRINCE2, is highly valuable. Excellent communication, leadership, and problem-solving skills help Programs Managers motivate teams and coordinate across departments. These skills ensure effective execution of programs, alignment with organizational goals, and the successful delivery of projects on time and within budget.

How does a programs manager typically collaborate with cross-functional teams to ensure project success?

Programs Managers frequently serve as the main point of coordination between various departments such as product development, marketing, finance, and operations. They facilitate regular meetings, set clear milestones, and ensure alignment on project goals and timelines. Effective Programs Managers are proactive in identifying potential bottlenecks and work closely with stakeholders to resolve issues quickly. This collaborative approach not only helps in delivering successful outcomes but also fosters a culture of open communication and teamwork across the organization.

What is the difference between Programs Manager vs Project Coordinator?

AspectPrograms ManagerProject Coordinator
CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects and teams, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed in various industries including tech, healthcare, and non-profitsCommon in corporate, government, and non-profit sectors
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions and entry-level roles

The Programs Manager typically oversees multiple projects, focusing on strategic alignment and long-term goals, requiring advanced certifications and experience. In contrast, the Project Coordinator supports project teams with administrative tasks, often serving as an entry point into project management. Both roles are vital in organizations but differ in scope, responsibilities, and seniority.

How much does a programs manager earn?

The average salary for a programs manager varies by location and experience but typically ranges from $70,000 to $130,000 annually. Factors such as industry, organization size, and certifications like PMP can influence compensation levels.

What pays more, a project manager or a programs manager?

Programs managers typically earn higher salaries than project managers because they oversee multiple projects and strategic initiatives, requiring broader skills and experience. While project managers focus on specific projects, programs managers handle complex, organization-wide programs, often with greater responsibility and compensation.

What cities near Knightdale, NC are hiring for Programs Manager jobs?

Cities near Knightdale, NC with the most Programs Manager job openings:

Infographic showing various Programs Manager job openings in Knightdale, NC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

MDM Program Manager| Customer 360 | Reference Data Programs

First Citizens Bank

Raleigh, NC • Hybrid

Full-time

Re-posted 22 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview

We are seeking a seasoned Change Manager and Program Manager to lead enterprise-scale Master Data Management (MDM), Customer 360, and Reference Data initiatives. This is a dual-mandate leadership role designed for a battle-tested professional who combines rigorous program governance with the organizational change expertise required to drive large-scale data transformation programs from strategy through execution.

The ideal candidate brings deep Big 4 consulting roots and a track record of turning complex data quality and governance challenges into measurable business outcomes.


Responsibilities

Program Leadership & Governance

  • Own end-to-end program management for MDM, Customer 360, and Reference Data initiatives across multi-year, cross-functional delivery roadmaps
  • Establish and maintain program governance structures including steering committees, RAID logs, decision frameworks, and milestone tracking
  • Manage interdependence across workstreams, vendors, technology partners, and business units to ensure cohesive program delivery
  • Drive resource planning, budget oversight, and schedule management across concurrent workstreams
  • Lead program health assessments and proactively escalate risks with mitigation strategies 

Change Management

  • Design and execute enterprise change management strategies aligned to PROSCI/ADKAR or equivalent methodologies
  • Conduct stakeholder impact assessments and readiness evaluations across business divisions affected by data transformation
  • Develop and oversee communication plans, training curricula, and adoption roadmaps tailored to diverse audiences from frontline users to senior executives
  • Lead organizational design considerations for new data governance roles, data steward communities, and operating model transitions
  • Build and sustain executive sponsorship, navigating resistance and organizational friction with diplomatic precision

Data Quality Remediation

  • Lead data quality remediation programs spanning profiling, root cause analysis, remediation playbooks, and ongoing monitoring
  • Partner with data stewards, architects, and engineering teams to define data quality KPIs, SLAs, and issue resolution workflows
  • Embed data quality accountability into business processes and operating norms as part of broader culture change
  • Oversee data quality dashboards and executive reporting to track remediation progress against defined targets

Executive Communications

  • Craft compelling executive content including board-level presentations, program status narratives, investment cases, and milestone briefings
  • Translate complex technical data concepts into clear, business-relevant stories that drive decision-making at the executive level
  • Facilitate executive steering committee sessions, workshops, and governance forums with confidence and clarity
  • Create polished, insight-driven deliverables including roadmap decks, program scorecards, risk briefings, and transformation narratives

Qualifications

Bachelor's Degree and 8 years of experience in Data Management, Data Analytics, Enterprise Risk Management OR High School Diploma or GED and 12 years of experience in Data Management, Data Analytics, Enterprise Risk Management

Experience

  • 15+ years of progressive experience in program management and/or change management, with at least 8 years focused on enterprise data programs
  • Mandatory Big 4 consulting experience (Deloitte, PwC, EY, or KPMG) with demonstrated client delivery leadership
  • Proven delivery ownership of MDM, Customer 360, or Reference Data programs at Fortune 500 or large enterprise scale
  • Experience running data councils and data forums with the ability to handle LOB leadership
  • Deep hands-on experience leading data programs & data quality remediation programs including scoping, execution, and measurement
  • Track record of directly engaging and influencing C-suite executives across multiple organizations or engagement contexts 

Skills & Competencies

  • Mastery of program management methodologies (PMI, SAFe, Agile, Waterfall, hybrid) and change management frameworks
  • Exceptional executive communication and presentation skills — ability to create board-ready decks, briefing documents, and executive narratives with minimal guidance
  • Strong command of data management concepts including data governance, metadata, data lineage, master data hierarchies, and golden record strategies
  • Advanced stakeholder management skills with the ability to navigate complex organizational dynamics, competing priorities, and political landscapes
  • Proficiency with program governance tooling (Jira, MS Project, ServiceNow, Smartsheet) and data quality platforms 

Preferred Qualifications

  • PMP, PgMP, or equivalent program management certification
  • Experience with Informatica MDM, SAP MDG, Reltio, Stibo STEP, or comparable MDM platforms
  • Exposure to CRM platforms (Salesforce, Microsoft Dynamics) and Customer 360 data architectures
  • Industry experience in Banking or Financial Services
  • MBA or advanced degree in Business, Information Management, or a related field

#LI-XG1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Data Management, Data Analytics, Enterprise Risk Management OR High School Diploma or GED and 12 years of experience in Data Management, Data Analytics, Enterprise Risk Management

Experience

  • 15+ years of progressive experience in program management and/or change management, with at least 8 years focused on enterprise data programs
  • Mandatory Big 4 consulting experience (Deloitte, PwC, EY, or KPMG) with demonstrated client delivery leadership
  • Proven delivery ownership of MDM, Customer 360, or Reference Data programs at Fortune 500 or large enterprise scale
  • Experience running data councils and data forums with the ability to handle LOB leadership
  • Deep hands-on experience leading data programs & data quality remediation programs including scoping, execution, and measurement
  • Track record of directly engaging and influencing C-suite executives across multiple organizations or engagement contexts 

Skills & Competencies

  • Mastery of program management methodologies (PMI, SAFe, Agile, Waterfall, hybrid) and change management frameworks
  • Exceptional executive communication and presentation skills — ability to create board-ready decks, briefing documents, and executive narratives with minimal guidance
  • Strong command of data management concepts including data governance, metadata, data lineage, master data hierarchies, and golden record strategies
  • Advanced stakeholder management skills with the ability to navigate complex organizational dynamics, competing priorities, and political landscapes
  • Proficiency with program governance tooling (Jira, MS Project, ServiceNow, Smartsheet) and data quality platforms 

Preferred Qualifications

  • PMP, PgMP, or equivalent program management certification
  • Experience with Informatica MDM, SAP MDG, Reltio, Stibo STEP, or comparable MDM platforms
  • Exposure to CRM platforms (Salesforce, Microsoft Dynamics) and Customer 360 data architectures
  • Industry experience in Banking or Financial Services
  • MBA or advanced degree in Business, Information Management, or a related field

#LI-XG1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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