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Programs Director Jobs in Ames, IA (NOW HIRING)

Genesys

Services Engagement Director

Nevada, IA · On-site +1

Senior Services Engagement Director United States (Remote) Role Overview: Drive enterprise-scale ... Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance

WesleyLife

Director, Health & Well-being

Johnston, IA · On-site +1

The Director of Health and Well-being serves the entire WesleyLife organization through a deep ... Integrated Program Development & Implementation * Develops scalable models that can be delivered ...

WesleyLife

Director, Health & Well-being

Johnston, IA · On-site

The Director of Health and Well-being serves the entire WesleyLife organization through a deep ... Integrated Program Development & Implementation * Develops scalable models that can be delivered ...

Edgewater

Director, Health & Well-being

Johnston, IA · On-site +1

The Director of Health and Well-being serves the entire WesleyLife organization through a deep ... Integrated Program Development & Implementation * Develops scalable models that can be delivered ...

WesleyLife

Director, Health & Well-being

Johnston, IA · On-site +1

The Director of Health and Well-being serves the entire WesleyLife organization through a deep ... Integrated Program Development & Implementation * Develops scalable models that can be delivered ...

ABB

Program Leader Critical Industries

Ames, IA · Remote

Strategic Program Director __ Your role and responsibilities: As the Program Leader for Critical Industries, you will drive operational excellence and customer success across our highest-value ...

ViClarity, LLC.

Director of Audit Services

Iowa, IA · On-site

$102K - $128K/yr

We are hiring a Director of Audit Services to lead the strategy, growth, and delivery of ViClarity's national audit program serving credit unions and banks. This is a unique opportunity to shape ...

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Showing results 21-40

All JobsPrograms JobsPrograms Director JobsPrograms Director Jobs in Ames, IA

Programs Director information

See Ames, IA salary details

$28.9K

$76.5K

$134K

How much do programs director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for programs director in Ames, IA is $76,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $90,500.00 per year, depending on experience, location, and employer.

What is the difference between Programs Director vs Program Coordinator?

AspectPrograms Director
Required CredentialsTypically a bachelor's degree in a related field; some roles prefer a master's degree or certifications in program management
Work EnvironmentOversees multiple programs or departments, often in nonprofit, education, or government sectors
Employer & Industry UsageCommonly found in organizations managing large-scale initiatives, overseeing program staff and budgets
Search & Comparison IntentPeople compare Programs Director with Program Coordinator to understand differences in responsibilities and seniority

The Programs Director typically holds a higher-level leadership role, overseeing multiple programs and strategic planning, while a Program Coordinator handles day-to-day program operations. The comparison helps job seekers and employers distinguish between strategic oversight and operational roles within organizations.

What is the role of a programs director?

A programs director oversees the planning, development, and implementation of programs within an organization. They coordinate teams, manage budgets, set goals, and ensure programs meet objectives and compliance standards. Strong leadership, organizational skills, and experience with project management tools are essential for this role.

What are the key skills and qualifications needed to thrive as a programs director?

To thrive as a Programs Director, you need strong leadership abilities, strategic planning skills, and experience managing multiple projects or initiatives, often supported by a relevant bachelor's or master's degree. Familiarity with project management software, budgeting tools, and reporting systems is typically required, along with certifications like PMP being advantageous. Exceptional communication, decision-making, and team-building skills help a Programs Director lead diverse teams and engage stakeholders effectively. These skills and qualities are essential for driving organizational goals, ensuring program success, and maintaining alignment between teams and strategic objectives.

What are some common challenges a programs director faces when overseeing multiple projects simultaneously?

Programs Directors often manage several projects at once, which can make balancing competing priorities and resources a major challenge. Coordinating cross-functional teams, ensuring consistent communication, and aligning project goals with organizational strategy require strong leadership and adaptability. It’s important to implement effective project management systems, delegate tasks appropriately, and foster collaboration to keep all programs on track and within budget. Regularly reviewing progress and being proactive in addressing issues can help mitigate these challenges and ensure overall program success.

What does a programs director do?

A programs director oversees the planning, development, and implementation of programs within an organization. They coordinate teams, manage budgets, set goals, and ensure programs meet objectives and compliance standards, often using project management tools and leadership skills.
What cities near Ames, IA are hiring for Programs Director jobs? Cities near Ames, IA with the most Programs Director job openings:
Programs Director jobs near you
Infographic showing various Programs Director job openings in Ames, IA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,490 per year, or $36.8 per hour.

Services Engagement Director

Genesys

Nevada, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.


Senior Services Engagement Director
United States (Remote)

Role Overview:
Drive enterprise-scale customer experience transformation by owning how organizations adopt, expand, and realize measurable value from the Genesys platform. This role shapes revenue growth, platform expansion, and long-term customer success across complex, high-value accounts. At Genesys, we help organizations deliver empathetic, AI-powered experiences at scale, and you will translate that vision into tangible business outcomes that improve customer loyalty, operational efficiency, and digital engagement. You will operate at the intersection of sales, services, and customer success, influencing strategy, guiding AI-enabled transformation, and aligning executive stakeholders around measurable impact. This position offers visibility across enterprise initiatives, direct partnership with senior leaders, and the opportunity to shape how global organizations modernize customer experience.

Key Responsibilities:

  • Own end-to-end Professional Services revenue strategy across a defined enterprise portfolio, driving growth, expansion, and long-term account value
  • Build and scale a high-quality services pipeline that accelerates deal velocity and increases platform adoption across strategic customers
  • Lead complex, multi-solution services engagements that align consulting, implementation, migration, and optimization to measurable business outcomes
  • Design outcome-driven proposals that quantify impact across AI-powered CX, automation, analytics, and orchestration initiatives
  • Partner with cross-functional leaders to align services strategy with account plans, lifecycle milestones, and customer success objectives
  • Influence deal structures and negotiate agreements that maximize customer value, retention, and recurring revenue potential
  • Guide customers through AI-enabled transformation journeys that improve operational efficiency, experience quality, and digital performance
  • Ensure alignment between services sold and delivery execution to achieve successful outcomes and high customer satisfaction
  • Expand services footprint within existing accounts by identifying opportunities for innovation, optimization, and AI enablement
  • Strengthen executive relationships to drive customer retention, platform expansion, and long-term strategic partnerships
  • Maintain deep expertise in AI-enabled CX trends, competitive dynamics, and emerging technologies to inform customer strategy
  • Enable adoption of new Genesys capabilities and services that enhance performance, scalability, and business outcomes

Required Qualifications:

  • 5 to 7 or more years of experience in SaaS or cloud sales, with a strong focus on Professional Services engagements
  • Demonstrated success selling complex, multi-stakeholder Professional Services solutions within enterprise environments
  • Proven track record of owning and closing services-driven revenue across large, strategic accounts
  • Strong experience supporting cloud transformation initiatives, including migration and modernization programs
  • Background in CCaaS, customer experience platforms, or related enterprise

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$129,600.00 - $228,000.00

Benefits:

  • Medical, Dental, and Vision Insurance.

  • Telehealth coverage

  • Flexible work schedules and work from home opportunities

  • Development and career growth opportunities

  • Open Time Off in addition to 10 paid holidays

  • 401(k) matching program

  • Adoption Assistance

  • Fertility treatments

Click here to view a summary overview of our Benefits.


Working at Genesys

  • AI at enterprise scale- Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+new AI features were released in the last fiscal year.
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
  • Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.


What Happens After You Apply

After you apply, here's what you can typically expect:

  • Our Talent Acquisition team reviews your application with the hiring team.
  • A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
  • Next, you'll meet the hiring manager and other members of the interview team.
  • We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
  • After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.


Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.


Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.


About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visitwww.genesys.com.


Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.


You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.


Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.


Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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